Hire Virtual Assistant In The Philippines

I have been working as a Customer Care Specialist, Email/Chat and Sales Support at Qualfon Philippines for 9 years, and during that time I’ve developed impeccable phone manners, emails ,sales and an ability to politely deal with disgruntled customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. Duties at my previous company included making 100 cold calls a day to businesses and private individuals in order to assist with some technicalities of their phones and services. During my tenure, I implemented a new sales strategy, reducing training expenses by 90% and increasing the close ratio by 10% within 3 months. My experience at Qualfon Philippines (Tracfone Account) has helped me improve my skills, hone my organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients. I also worked at Wipro Limited Philippines as a Customer Service (Healthcare Account) where I further cultivated useful customer service abilities while screening potential Medicare member to save money from their medical expenses. Working there, I was able to resolve issues at a 90% rate and memorize an entire line of company products & services – including prices and special discounts. I’m looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the position that you are looking for. Thank you for your time and consideration.