Jonalis . - Acoount executive (Chat and email support)

Q: Can I interview Jonalis before hiring?

Absolutely! You can request a video interview with Jonalis before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jonalis work in?

Jonalis is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jonalis work full-time and weekends?

Yes, Jonalis is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jonalis use?

Jonalis is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jonalis start?

Jonalis can typically start within 24-48 hours after you finalize the contract.

Q: Does Jonalis sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jonalis to sign.

Philippines

per hour

$480

per month

4.3(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed59 WPM

📶 Connection49 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Jonalis

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2
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About Jonalis .

A Philippines-based acoount executive (chat and email support), Jonalis combines 1 years of experience with a 4.3-star track record. Skilled in Customer Service and 3 other areas including Customer Support, Email Handling, Customer Experience. Hire Jonalis at $3/hr or $480/mo for 160 hours.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jonalis's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Acoount executive (Chat and email support)

I have experience working in customer support handling chat and email assistance using Zendesk. My responsibilities included responding to customer inquiries, resolving concerns professionally, and providing clear updates regarding services and accounts. I am experienced in managing multiple customer conversations while maintaining quality service and customer satisfaction. I also handled live chat support, email concerns, and test calls to troubleshoot customer issues. In addition, I managed reports, monitored delivery updates, and ensured customers were informed about important account or service changes. Through my experience in the BPO industry, I developed strong communication, problem-solving, multitasking, and customer service skills. I am able to stay calm under pressure, adapt quickly to new systems, and work efficiently both independently and as part of a team. My goal is always to provide excellent support and create a positive experience for clients and customers.

Hourly Rate

$480

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Email Handling Customer Experience Live Chat Operator Chat Support Email Technical Support

Languages

EnglishFilipino

Industries Supported

Hire Jonalis for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

👱‍♀️

Amanda White - 2 months ago

Fitness Brand Co

Jonalis has been instrumental in growing our online presence. Truly exceptional!

Frequently Asked Questions about Jonalis .

Can I interview Jonalis before hiring?

Absolutely! You can request a video interview with Jonalis before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jonalis work in?

Jonalis is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jonalis work full-time and weekends?

Yes, Jonalis is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jonalis use?

Jonalis is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jonalis start?

Jonalis can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jonalis sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jonalis to sign. This ensures your confidential business information stays protected.