Hire Customer Service Professional | E-commerce & Shopify Expert | CRM & Live Chat Specialist In Philippines

Are you looking to hire a Customer Service Professional | E-commerce & Shopify Expert | CRM & Live Chat Specialist In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Katrina J., Customer Service Professional | E-commerce & Shopify Expert | CRM & Live Chat Specialist

Katrina J.

$800/Month
($5.00/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Professional | E-commerce & Shopify Expert | CRM & Live Chat Specialist

4.9

I am a dedicated Customer Service professional with over seven years of experience , specializing in providing empathetic and efficient support through both non-voice and voice channels. My background includes five years in non-voice support, handling email and chat inquiries, and two years in voice-based assistance. I am passionate about building positive customer experiences and fostering lasting client relationships. My expertise is in the e-commerce sector. I have hands-on experience managing Shopify stores, including handling refunds, cancellations, and orders. I am highly proficient with a range of CRM software, such as Gorgias, Salesforce, and Zendesk , as well as live chat and messaging tools. I excel in problem-solving and de-escalation , ensuring every customer feels heard and valued. My adaptability and strong organizational skills allow me to thrive in fast-paced environments and manage multiple tasks effectively.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$800/Month Part-Time Bachelor 7 years
EXPECTED SALARY AVAILABILTY
$800/Month Part-Time
EDUCATION EXPERIENCE
$Bachelor 7 years

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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