Nathalie L. - E-Commerce VA | Customer Support Specialist | Virtual Admin Assistant | CRM & Inbox Management |

Philippines

per hour

$800

per month

4.3(0 reviews)

Philippines

Member since April 2026

Replies within 6 hours

💻Technical Readiness

⏱️ Response TimeReplies within 6 hours

⌨️ Typing Speed69 WPM

📶 Connection76 Mbps

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Nathalie

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About Nathalie L.

Nathalie specializes in e-commerce va | customer support specialist | virtual admin assistant | crm & inbox management | work, backed by 1 years in the field. Nathalie handles Social Media Management and Customer Service, plus Data Entry and Order Processing. Book Nathalie for $5/hr - full-time monthly rate is $800.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Nathalie's Rate

$800/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

E-Commerce VA | Customer Support Specialist | Virtual Admin Assistant | CRM & Inbox Management |

Overwhelmed teams often lose valuable time handling customer concerns and administrative tasks that take focus away from growth. I help solve that by managing day-to-day operations efficiently while maintaining a high level of customer satisfaction. I have more than 1 year of experience in the BPO industry, handling both UK Telco Retentions and Retail accounts. My role involved resolving billing concerns, assisting customers with service-related issues, and managing end-to-end transactions. I’m comfortable working in fast-paced environments where clear communication, accuracy, and problem-solving are essential. What I do best is staying organized, handling multiple tasks at once, and making sure nothing falls through the cracks. I also focus on creating positive customer experiences, especially when dealing with frustrated or complex cases. 🔹 Core Skills: • Customer Support (Email, Chat, Phone) • Inbox & Ticket Management • CRM Updates & Data Entry • Order Processing & Coordination • Billing Support & Issue Resolution 🔹 Tools: CRM Systems • Ticketing Platforms • Call Handling Tools Microsoft Office • Google Workspace I’m currently open to full-time or part-time remote opportunities where I can contribute, grow, and be a reliable part of the team. Feel free to connect or message me—I'd be happy to support your business.

Hourly Rate

$800

Monthly (Est.)

Full-Time

Availability

1 years

Experience

Jobs Done

Skills & Expertise

Social Media Management Customer Service Data Entry Order Processing Virtual Assistant CRM Customer Retention Email Support

Languages

EnglishFilipino

Industries Supported

Hire Nathalie for: VA for Marketing Agencies, VA for Influencers, VA for E-commerce, VA for SaaS, VA for Retail

Client Reviews

🏛️

Ryan Collins - 1 year ago

Architecture Firm

Organized, punctual, and handles complex scheduling perfectly.

Frequently Asked Questions about Nathalie L.

Can I interview Nathalie before hiring?

Absolutely! You can request a video interview with Nathalie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Nathalie work in?

Nathalie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Nathalie work full-time and weekends?

Yes, Nathalie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Nathalie use?

Nathalie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Nathalie start?

Nathalie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Nathalie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Nathalie to sign. This ensures your confidential business information stays protected.