Joana M. - Executive VA | Calendar & Email Management

Q: Can I interview Joana before hiring?

Absolutely! You can request a video interview with Joana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Joana work in?

Joana is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Joana work full-time and weekends?

Yes, Joana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Joana use?

Joana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Joana start?

Joana can typically start within 24-48 hours after you finalize the contract.

Q: Does Joana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joana to sign.

Philippines

$5.50

per hour

$880

per month

4.4(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed71 WPM

📶 Connection59 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate99%

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Hourly Rate ($)

Hours per Week

How to Hire Joana

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Request an interview
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About Joana M.

Joana specializes in executive va | calendar & email management work, backed by 3 years in the field. Joana handles Customer Support and Data Entry, plus Email Handling and Medical. Book Joana for $5.5/hr - full-time monthly rate is $880.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Joana's Rate

5.50

🎉You save $3,680/month = $44,160/year

Profile Summary

Executive VA | Calendar & Email Management

Results-driven Healthcare Virtual Assistant with proven experience supporting patients, providers, and clients in high-volume environments. Specializes in benefits verification, claims management, EOBs, prior authorizations, and appointment coordination while ensuring accuracy and efficiency in every interaction. Skilled in handling complex insurance inquiries, streamlining workflows, and delivering clear, professional communication across phone and email. Proficient in MS Applications, email and calendar management, and administrative support, with strong attention to detail and organization. Committed to maintaining strict HIPAA compliance and data privacy standards while providing reliable, high-quality support that enhances patient experience and operational efficiency.

$5.50

Hourly Rate

$880

Monthly (Est.)

Full-Time

Availability

3 years

Experience

Jobs Done

Skills & Expertise

Customer Support Data Entry Email Handling Medical Project Scheduling Health Care Management Calendar Management Appointment Setting

Languages

EnglishFilipino

Industries Supported

Hire Joana for: VA for Insurance, VA for Healthcare, VA for Finance, VA for SaaS, VA for Consultants

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Joana has an eye for detail that's perfect for our business.

Frequently Asked Questions about Joana M.

Can I interview Joana before hiring?

Absolutely! You can request a video interview with Joana before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Joana work in?

Joana is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Joana work full-time and weekends?

Yes, Joana is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Joana use?

Joana is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Joana start?

Joana can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Joana sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Joana to sign. This ensures your confidential business information stays protected.