I am an experienced professional with a diverse background in healthcare customer service, content creation, Lead Generation specialist, Data Entry, Search Engine Optimization and legal assistance. With four years of dedicated service as a healthcare customer service representative, I have honed my communication skills and developed a deep understanding of the healthcare industry. My ability to effectively address patient inquiries and resolve concerns has been instrumental in ensuring a positive experience for clients. Part of my role as healthcare customer service are taking in calls and providing eligibility verification, medical claims processing, medical benefits, dental, vision and pharmacy benefits. We also handle Prior Authorization concerns and coordination of benefits. Furthermore, I have a formal training as Lead Generation Specialist, Data Entry, Search Engine Optimization and my formal training in Legal Assistance, particularly in supporting personal injury clients, has equipped me with the necessary skills to handle complex tasks such as intake processes and the acquisition of medical records and billing information from hospitals and providers. My attention to detail and ability to navigate legal procedures make me a valuable asset in any role requiring meticulous documentation and compliance. I am eager to leverage my diverse skill set and passion for customer service as appointment setter, content creation, Virtual Assistance and legal assistance in a new professional opportunity. Thank you for considering my application. I look forward to the possibility of contributing to your team.