I’m a Virtual Assistant with 4 years of experience supporting real estate teams, short-term rental businesses, and service-based companies with admin, marketing, and operations. Before becoming a VA, I worked 5 years in customer service for global brands, including Tier 3 support roles, which taught me how to handle complex issues professionally and with attention to detail. I help businesses stay organized, visible, and supported behind the scenes. My background includes daily operations, social media management, email marketing, CRM upkeep, website updates, and client communication. I’m used to handling multiple priorities, learning new tools quickly, and working independently with minimal supervision. Here are the areas I specialize in: Real Estate Support • CRM management using Follow-Up Boss • Lead nurturing and client follow-ups • Listing management and basic property research • Appointment setting and calendar coordination • Organizing files, documents, and workflows • Transaction support for real estate and investment teams Short-Term Rental Support (STR / Airbnb / Guesty) • Guest communication • Reservation and booking management (Airbnb, B[hidden], Guesty) • Cleaning and maintenance coordination • Calendar updates, pricing adjustments, and invoice support • Listing improvements and admin tasks Digital Marketing & Social Media • Content planning, creation, and scheduling • Social media management using Meta Business Suite, Later, Buffer, and Hootsuite • Graphic design with Canva • Basic video editing for social content • Email marketing using ActiveCampaign and Mailchimp • Website updates in Squarespace, WordPress, and GoDaddy Website Builder Admin & Operations • Email and calendar management • Research, data entry, and file organization • Creating SOPs and project workflows • Team coordination through Trello, M[hidden], Asana, and Slack • Automation support using Zapier • Booking and appointment coordination through Archie and Google Calendar I’ve supported companies across the US, including real estate teams, office suite providers, investment groups, real estate agents and short-term rental businesses. I’m organized, proactive, and comfortable taking on both daily tasks and long-term projects. If you need a reliable VA who can help manage your operations, improve your online presence, and support your team with real estate, STR, or marketing tasks, I’d be happy to work with you. KNOW MORE ABOUT ME: [hidden][hidden]/view/va-christine-maliwat