Hi. You can call me Belle, a dedicated and passionate Virtual Assistant ready to help you anytime. From what I understand, you came here in search of the best and right people who can take off some loads of your repetitive tasks and address some other needs of your business allowing you to focus more on expanding your business. Looking through other freelancers' profiles could be tiring for you however, let me tell you why your search ends here and has led you to me. I'm equipped with a reliable wired internet connection and a prepaid backup one with very little downtime. I have my work set up at home to ensure a professional working environment and maintain productivity. But why me? You can count on me as your Virtual Assistant, Customer Service Support, and Lead Generation Specialist for your business, comfortable and capable of working with diverse cultures and backgrounds remotely. I'm highly organized by bringing structure and focus to streamline tasks, tech-savvy and resourceful with an "I'll figure it out" personality. I believe in integrity and have a great work ethic, excels in a collaborative situation and enjoy helping others as well. I know you value your time and trust, and so do I. My clients are always at top of my priority. I might be new here but outside Upwork, I have a rich experience working in BPO companies specializing in Retails & Credit Customer Service and Technical Support for 4 years. You can definitely rely on my Customer Care expertise for your business! What I do: - handling inbound phone calls and outbound if needed - live chat and email support - we use tools such as (Avaya, Citrix, Oracle, VMware, Workday, NICE IEX, Cisco, and MS Teams) In addition, these services I can provide will also add great value to your life and business: - email management (Google, Outlook, Yahoo Mail) - calendar management (Google calendar, Calendly) - file management (Google Drive, Dropbox) - customer service (connecting and liaising with clients and customers, order entry processing, updating information in the system, handling sensitive data) - setting up appointments - setting up and managing social media (Facebook, Instagram, Twitter, Youtube, Pinterest, LinkedIn) - data entry (Google Docs, Google Sheets, Microsoft Word, and Excel) - lead mining, prospect research, data collection, list building (Apollo.io, Snov.io, LinkedIn, LeadLeaper, NeverBounce) - and other general administrative tasks Other skills and tools I have experience and familiarity with use: - basic photo and video editing (Canva, Inshot, Adobe Premiere Pro, Filmora X) - Mailchimp, WordPress, Trello, Slack, Zoom, Google Meet, WhatsApp, Skype, Zendesk, Hubspot If you think I have the qualities you've been looking for, I'm one message away. *wink*