Donnah B. - Multichannel Platform Customer Service Pro | Virtual Assistant & Lead Generation

Q: Can I interview Donnah before hiring?

Absolutely! You can request a video interview with Donnah before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Donnah work in?

Donnah is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Donnah work full-time and weekends?

Yes, Donnah is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Donnah use?

Donnah is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Donnah start?

Donnah can typically start within 24-48 hours after you finalize the contract.

Q: Does Donnah sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Donnah to sign.

Philippines

per hour

$1,120

per month

5.0(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed79 WPM

📶 Connection94 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Donnah

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About Donnah B.

Donnah works as a dedicated multichannel platform customer service pro | virtual assistant & lead generation with 4 years of professional experience. Donnah focuses on Customer Service, Data Entry, Email Handling, Phone Support for clients worldwide. Available at $7 hourly ($1,120 monthly based on full-time hours).

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US Equivalent Salary

$4,800/mo

Donnah's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Multichannel Platform Customer Service Pro | Virtual Assistant & Lead Generation

Hi. You can call me Belle, a dedicated and passionate Virtual Assistant ready to help you anytime. From what I understand, you came here in search of the best and right people who can take off some loads of your repetitive tasks and address some other needs of your business allowing you to focus more on expanding your business. Looking through other freelancers' profiles could be tiring for you however, let me tell you why your search ends here and has led you to me. I'm equipped with a reliable wired internet connection and a prepaid backup one with very little downtime. I have my work set up at home to ensure a professional working environment and maintain productivity. But why me? You can count on me as your Virtual Assistant, Customer Service Support, and Lead Generation Specialist for your business, comfortable and capable of working with diverse cultures and backgrounds remotely. I'm highly organized by bringing structure and focus to streamline tasks, tech-savvy and resourceful with an "I'll figure it out" personality. I believe in integrity and have a great work ethic, excels in a collaborative situation and enjoy helping others as well. I know you value your time and trust, and so do I. My clients are always at top of my priority. I might be new here but outside Upwork, I have a rich experience working in BPO companies specializing in Retails & Credit Customer Service and Technical Support for 4 years. You can definitely rely on my Customer Care expertise for your business! What I do: - handling inbound phone calls and outbound if needed - live chat and email support - we use tools such as (Avaya, Citrix, Oracle, VMware, Workday, NICE IEX, Cisco, and MS Teams) In addition, these services I can provide will also add great value to your life and business: - email management (Google, Outlook, Yahoo Mail) - calendar management (Google calendar, Calendly) - file management (Google Drive, Dropbox) - customer service (connecting and liaising with clients and customers, order entry processing, updating information in the system, handling sensitive data) - setting up appointments - setting up and managing social media (Facebook, Instagram, Twitter, Youtube, Pinterest, LinkedIn) - data entry (Google Docs, Google Sheets, Microsoft Word, and Excel) - lead mining, prospect research, data collection, list building (Apollo.io, Snov.io, LinkedIn, LeadLeaper, NeverBounce) - and other general administrative tasks Other skills and tools I have experience and familiarity with use: - basic photo and video editing (Canva, Inshot, Adobe Premiere Pro, Filmora X) - Mailchimp, WordPress, Trello, Slack, Zoom, Google Meet, WhatsApp, Skype, Zendesk, Hubspot If you think I have the qualities you've been looking for, I'm one message away. *wink*

Hourly Rate

$1,120

Monthly (Est.)

Full-Time

Availability

4 years

Experience

Jobs Done

Skills & Expertise

Customer Service Data Entry Email Handling Phone Support Virtual Assistant Live Chat Operator Cold Calling Appointment Setting Administrative Support Lead Generation

Languages

EnglishFilipino

Industries Supported

Hire Donnah for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Insurance, VA for Healthcare

Client Reviews

📷

Megan King - 8 months ago

Photography Studio

Donnah keeps our schedules organized and clients happy. Amazing!

Frequently Asked Questions about Donnah B.

Can I interview Donnah before hiring?

Absolutely! You can request a video interview with Donnah before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Donnah work in?

Donnah is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Donnah work full-time and weekends?

Yes, Donnah is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Donnah use?

Donnah is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Donnah start?

Donnah can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Donnah sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Donnah to sign. This ensures your confidential business information stays protected.