Jan L. - Pharmacy Service Advocate | Subject Matter Expert | Order Executioner

Q: Can I interview Jan before hiring?

Absolutely! You can request a video interview with Jan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Jan work in?

Jan is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Jan work full-time and weekends?

Yes, Jan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Jan use?

Jan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Jan start?

Jan can typically start within 24-48 hours after you finalize the contract.

Q: Does Jan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jan to sign.

Philippines

$3.5

per hour

$560

per month

4.4(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed55 WPM

📶 Connection49 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hours per Week

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About Jan L.

Jan specializes in pharmacy service advocate | subject matter expert | order executioner work, backed by 2 years in the field. Jan handles Customer Service and Order Processing, plus Insurance. Book Jan for $3.5/hr - full-time monthly rate is $560.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Jan's Rate

3.5

🎉You save $3,680/month = $44,160/year

Profile Summary

Pharmacy Service Advocate | Subject Matter Expert | Order Executioner

A dedicated healthcare support professional with over 3 years of experience handling U.S. healthcare accounts. I specialize in insurance verification, benefits and eligibility checks, medication refill processing, order status follow-ups, and patient communication. I am highly skilled in maintaining HIPAA compliance, documenting interactions accurately, and ensuring patients receive timely and compassionate support. I am detail-oriented, reliable, and committed to delivering exceptional patient experiences in remote settings. I thrive in fast-paced environments, manage multiple tasks efficiently, and communicate clearly with patients, providers, and care teams. I am eager to support healthcare organizations by providing dependable administrative and patient coordination services.

$3.5

Hourly Rate

$560

Monthly (Est.)

Full-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Customer Service Order Processing Insurance

Languages

EnglishFilipino

Industries Supported

Hire Jan for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👨‍🦱

James Wilson - 2 months ago

Real Estate Group

Great communication and solid work. Minor learning curve but overall excellent.

Frequently Asked Questions about Jan L.

Can I interview Jan before hiring?

Absolutely! You can request a video interview with Jan before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Jan work in?

Jan is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Jan work full-time and weekends?

Yes, Jan is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Jan use?

Jan is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Jan start?

Jan can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Jan sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Jan to sign. This ensures your confidential business information stays protected.