Technical Support - Chat/Email, Medical Biller, Admin Assistant
With 8 years of expertise in Technical Chat and Email Support, I have honed skills in resolving customer inquiries, troubleshooting technical issues, and delivering exceptional service with precision and efficiency. My background includes working with diverse clients, ensuring seamless communication and satisfaction.
I also bring 2 years of experience in Medical Billing, where I applied my HIPAA training to handle sensitive patient data, verify information using tools like Google, and manage billing processes accurately.
In addition, I served as an Executive Assistant for 2 years, supporting senior leaders by managing schedules, coordinating tasks, and streamlining administrative operations with attention to detail.
My 4 years in the BPO industry have equipped me with a strong foundation in customer service, adaptability, and teamwork in fast-paced environments.
This combination of roles demonstrates my versatility, dedication, and ability to thrive in various professional settings.