Nancy A. - Virtual Administrative Assistant | Customer support | HR Coordination | Operations

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Virtual Administrative Assistant | Customer support | HR Coordination | Operations

I'm Nancy, a Virtual Administrative Assistant based in Lagos, Nigeria, with experience supporting small businesses, entrepreneurs, and busy professionals remotely. I specialise in administrative support, customer service, and HR coordination, helping clients stay organised, save time, and focus on what truly matters in their business. Over the course of my career, I've had the opportunity to work across different remote roles that have sharpened my ability to manage multiple responsibilities efficiently and independently. From managing a CEO's calendar and building workflow systems, to coordinating recruitment processes and resolving client issues under pressure, I bring real, practical experience to every role I take on. Here's what I can do for you: • Calendar & schedule management using •Google Calendar, Calendly, and Google Meet • Workflow organisation and task tracking via Trello and Slack • Email management, documentation, and digital filing • Customer support with a patient, client-first approach • HR support including recruitment coordination, interview scheduling, and onboarding • Travel planning, itinerary management, and booking coordination • Professional content creation using Canva (banners, flyers, announcements) What sets me apart is not just my skillset, but my attitude toward work. I believe every client deserves reliability, clear communication, and someone who genuinely cares about getting things right. When challenges come up, and they always do, I stay calm, escalate when necessary, and keep the client's best interest at the center of every decision. I was selected as a World Bank Global Youth Summit delegate in April 2026, which reflects my commitment to continuous growth and global awareness beyond my immediate work environment. I'm currently building my freelance career with full dedication and I treat every client's business as if it were my own. Whether you need ongoing virtual support or help with a specific project, I'm here to make your workload lighter and your operations smoother. I'd love to work with you, let's get started. 😊

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Hire Nancy for: VA for Insurance, VA for Healthcare, VA for Finance, VA for Agencies, VA for Startups