Kristine J. - Virtual Assistant I Ecommerce Management and Customer Support

Make an offer.

How to Hire Kristine

1. 1
   Send a message

   Or request an interview

2. 2
   Request an interview

   Meet in 15 minutes

3. 3
   Start with a trial

   Weekly billing, cancel anytime

Virtual Assistant I Ecommerce Management and Customer Support

I am a results-driven Real Estate and Operations Manager with over a decade of diverse experience spanning organizational leadership, quality assurance, strategic sales, and high-level client relations. Leveraging a foundational background in BS Psychology, I excel at understanding client needs, managing cross-functional teams, and building high-trust relationships that drive customer satisfaction and performance enhancement. From handling high-stakes contract negotiations in the real estate sector to building scalable QA frameworks for international tech platforms, I specialize in transforming operational challenges into growth opportunities. Core Competencies: What I Bring to Your Team 1. Strategic Real Estate & Sales Leadership Performance Driven: Proven track record of setting ambitious sales targets, developing localized market strategies, and monitoring metrics to ensure consistent revenue growth. End-to-End Asset Management: Experienced in staff supervision, performance reviews, contract negotiations, budget management, and conducting targeted talent recruitment for property specialist roles. 2. Elite Customer Experience & Quality Assurance Data-Backed Quality: Transitioned seamlessly into high-growth tech platforms (like Padsplit Inc. and Live It Up), where I was quickly promoted to Senior and Quality Assurance roles for providing critical performance feedback and driving agent excellence. Escalation Resolution: Expert at handling complex Tier 2 customer support tickets, managing billing, tracking, and resolving sensitive merchant/tenant complaints with high diplomacy. 3. Digital Marketing & Lead Generation Expertise Omnichannel Growth: Equipped with modern digital skill sets including SEO, Google Analytics, Social Media Advertising, and Outbound Email Marketing to consistently feed the sales pipeline. Value Proposition: What I Deliver to Clients A Culture of Excellence: My career is backed by an extensive list of achievements, consistently ranking as the Top 1 Agent and Top Quality Assurance Specialist across competitive regional branches. I don't just hit targets; I redefine them. Psychology-Driven Client Relations: My background allows me to navigate difficult negotiations calmly, lead beta program moderations effectively, and build deep, long-term loyalty with clients and tenants alike. Operational Scalability: Whether your company needs someone to streamline system management, implement strict QA metrics, or scale outbound lead generation, I bring a plug-and-play skill set that requires minimal hand-holding.

Skills & Expertise

Languages

Industries Supported

Hire Kristine for: VA for E-commerce, VA for Amazon FBA, VA for Retail, VA for SaaS, VA for Real Estate