Hire Client Care Coordinator | Project Management In Philippines

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Profile picture of Sol A., Client Care Coordinator | Project Management

Sol A.

Philippines

Member since:

Last logged: ago


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Client Care Coordinator | Project Management

3.6

I handled different type of accounts/projects, dealing with both Order management and Technical jobs. This lead me to oversee more than 50 employees that involves creating and executing action plans based on the goals and objectives set by the account/department. I also summarize, analyze and submit reports [using MS Office] based on statistics, resolution and abandoned rates as well as QA reports per team of the account. Part of it is to function as the workforce scheduler. I also get to experience working as a Technical support, Customer Service Specialist through phone, chat and email. My experience working in a Publishing company, helped me learn to coordinate with authors addressing their concerns and educating them of the book production process until it gets published. Solving problems through referencing and researching inconsistencies between layout and printing files, utilizing internal databases and the electronic and physical submission of files. Exposed to a content management company where I worked as a Proofreader, Formatter and Quality Assurance Specialist. In addition, I'm also skilled in a health market as I graduated and obtained a license as a Physical Therapist. I am a person who values work and people. I want a productive day. I am focused and self driven making sure that I will be able to deliver what is expected of me. A long term and stable job is what I want.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
Part-Time Bachelor
EXPECTED SALARY AVAILABILTY
Part-Time
EDUCATION EXPERIENCE
$Bachelor

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