Hire Critical Incident Manager | Problem Manager | Change Manager In Philippines

Are you looking to hire a Critical Incident Manager | Problem Manager | Change Manager In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Danica L., Critical Incident Manager | Problem Manager | Change Manager

Danica L.

$1600/Month
($10/Hour)

Philippines

Member since:

Last logged: ago


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Critical Incident Manager | Problem Manager | Change Manager

4.3

I am an IT professional with nearly 5 years of experience specializing in incident management and service desk support. With a strong background in ServiceNow, Active Directory, and ITIL frameworks, I excel in managing and resolving incidents efficiently to ensure seamless business operations. My expertise spans incident management, problem management, change management, and root cause analysis, allowing me to drive continuous service improvements and minimize system disruptions. I am also proficient in troubleshooting technical issues, providing exceptional customer support, and maintaining service levels within fast-paced environments. Skilled in collaborating with cross-functional teams, I bring a proactive and analytical approach to identifying solutions and optimizing IT processes. **Key Skills** - Incident Management - Service Desk Support - ServiceNow - Active Directory - Root Cause Analysis - Problem & Change Management - ITIL Frameworks - Technical Troubleshooting - Customer Support - Process Improvement - Cross-Team Collaboration

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1600/Month Full-Time Bachelor 4 years
EXPECTED SALARY AVAILABILTY
$1600/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 4 years

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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