Customer Service Representative / Inbound & Outbound Sales Agent / Chat & Email Support / Quality Analyst
Charlene Marie Go Torrefiel
Lawaan 3 , Talisay City Cebu
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Objectives: To use my God given potentials, gifts, skills and passion to work, I am a consistent, hardworking, I enjoyed working with public. I feel that I am friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to improve my position in the work force, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment.
PERSONAL INFORMATION
Name: Charlene Marie Go Torrefiel
Nickname: Chady
Maiden: Go
Gender: Female
Citizenship: Filipino
Birthdate: September 7, 1988
Birthplace: Cebu City
Age: 33
Status: Single
City Address: Lawaan 3 , Talisay City Cebu
EDUCATION & CREDENTIALS
Sacred Heart School for Girls (1994-1999)
Saint Joseph Academy (1999-2002) - Elementary
Saint Joseph Academy (2002-2004) – Secondary
Saint Jude Early Learning Institute (2004-2006)
University of San Carlos Main (2006-2008)
WORK EXPERIENCES
Quality Assurance Officer and Customer Service Representative
Customer’s Benefit Services
December 2017 – August 2019
Customer Service Representative / Outbound & Inbound Sales Agent
Forward BPO / Support Service Group
October 2019 – September 2021
Qualifications:
- Dedicated and hard working individual
- Exceptionally versatile and adoptability
- Exposed and interacted with a wide variety of personality
- Can work with less supervision.
CHARACTER REFERENCES
Florencio Villacorta
HR Manager
Customers Benefit Services
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Monalisa Turner
Team Lead / Supervisor
Forward BPO
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Margarette Lianne Caballes – Dumocol
Floor Manager / Supervisor
Concentrix
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