Hire Customer Service Representative In Kenya

Are you looking to hire a Customer Service Representative In Kenya? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Quinter A., Customer Service Representative

Quinter A.

$1600/Month
($10/Hour)

Kenya

Member since:

Last logged: ago


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Olatoyan O.

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Olatoyan O.

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Pauline W.

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Tech-Savvy Executive Virtual Assistant || Customer Support Specialist || Social Media Manager.

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Pauline W.

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Customer Service Representative

4.8

I am an experienced Customer Service representative with over 6 years of proven success in delivering exceptional customer support across diverse channels, including phone, email, and chat My journey as a customer service representative began at Techno Brain BPO Ltd, where I supported customer acquisition and retention through proactive issue resolution and clear communication, serving up to 95% of customers within service line agreement with a quality percentage of 98%. Later on, I was hired at M-KOPA Ltd, where I consistently enhanced customer satisfaction by resolving escalated issues and building lasting relationships. Some of the CRM tools that we used to track interactions and drive service improvements were Freshdesk and Zendesk My role also involved close collaboration with cross-functional teams to streamline solutions and improve turnaround time. With a keen focus on customer satisfaction, team collaboration, and continuous learning, I bring both technical know-how and a people-first approach to every interaction. A question about the role is how success is measured in this role.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1600/Month Full-Time Bachelor 6 years
EXPECTED SALARY AVAILABILTY
$1600/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 6 years

Other Virtual Assistants

Paulene U.

4.2

Virtual Assistant, Customer Service Representative

$1600/Month

Last logged: ago

Paulene U.

4.2

Virtual Assistant, Customer Service Representative

$1600/Month

Last logged: ago

Stanley M.

4.0

Administrative Assistant/ Data Management/ AI Automation & AI Agents

$800/Month

Last logged: ago

Stanley M.

4.0

Administrative Assistant/ Data Management/ AI Automation & AI Agents

$800/Month

Last logged: ago

Olatoyan O.

4.6

Administrative virtual assistant

$8000/Month

Last logged: ago

Olatoyan O.

4.6

Administrative virtual assistant

$8000/Month

Last logged: ago

Pauline W.

5.0

Tech-Savvy Executive Virtual Assistant || Customer Support Specialist || Social Media Manager.

$1600/Month

Last logged: ago

Pauline W.

5.0

Tech-Savvy Executive Virtual Assistant || Customer Support Specialist || Social Media Manager.

$1600/Month

Last logged: ago

Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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