As a KYC Analyst at ING, I perform manual screening, client profile reviews, and KYC tasks for customer accounts, ensuring compliance with Netherlands regulation and standards. I also assess the risk of the business and follow up with clients to receive information before due dates. I have contributed to the improvement of the KYC process and the quality of the KYC records, thanks to my attention to detail, analytical skills, and communication skills. Before joining ING, I worked as a Sales Officer - Assistant Manager at Security Bank Corporation, where I achieved the monthly sales targets for various products and services of the bank, such as loans, investments, and bancassurance. I also cross-sold assets and other products, followed the internal guidelines and procedures, ensured customer satisfaction, and performed proper KYC before onboarding the clients. I was recognized as one of the most outstanding sales associates in 2021, with a 364% performance appraisal record. Additionally, I have a master's degree in business administration and management from Far Eastern University, and a bachelor's degree in hotel, motel, and restaurant management from St. Paul University Manila. I also have experience as a virtual assistant, managing schedules, emails, newsletters, market research, and customer service. My core competencies include active listening, restaurant operations, customer service management, leadership, and multitasking. I am motivated by learning new skills, solving problems, and delivering value to the customers and the organization. My goal is to leverage my diverse background, education, and skills to excel as a KYC Analyst and grow as a professional.