Airbnb Assistants Jobs

Are you a meticulous professional with a knack for managing dynamic environments? We are seeking a Mid-Level Virtual Assistant to join our short-term rental property management team. This remote role is perfect for someone who thrives on organization and efficiency ensuring our properties are running smoothly and guests have memorable experiences. In this role you will be responsible for a variety of tasks crucial to our operations: Update Listings: Maintain and update property listings across various platforms to ensure accurate and appealing presentations. Coordinate Turnovers: Schedule and manage property turnovers coordinating with cleaning and maintenance teams to ensure timely readiness for incoming guests through our tracking and ticketing platform. Inventory Tracking and Ordering: Monitor stock levels of essential items and place orders as needed to ensure properties are well-equipped. Data Entry: Accurately input and manage data and information related to company used platforms bookings guest communications and property maintenance. SOP Development: Create SOPs to standardize processes. We are looking for candidates with the following skills and experience: Proven experience as a virtual assistant or in a similar role preferably within the property management or hospitality industry. Exceptional attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Strong communication skills both written and verbal. Familiarity with property management software and tools is a plus. If you are a proactive detail-oriented professional ready to contribute to a thriving rental management team we want to hear from you. Join us and play a key role in delivering exceptional service to our clients and guests.

Join our dynamic team as a Detail-Oriented Airbnb Virtual Assistant and play a pivotal role in the thriving short to midterm rental industry. We are seeking a mid-level professional with a knack for strategic marketing and seamless communication to enhance our guest experiences and optimize operations. As our Airbnb Virtual Assistant you will be responsible for: Marketing and Strategizing: Develop and implement short-term marketing strategies to boost property visibility and occupancy rates. Guest and Staff Communication: Serve as the primary point of contact for guests ensuring exceptional service while coordinating with staff to maintain operational efficiency. Calendar Management: Oversee reservations and manage the Airbnb calendar to maximize bookings and avoid scheduling conflicts. We are looking for someone with: Proven Experience: A solid background in managing Airbnb or similar rental platforms with a focus on enhancing guest satisfaction and property performance. Excellent Communication Skills: Ability to interact professionally with guests and team members ensuring clear and effective communication. Technical Proficiency: Familiarity with reservation systems and calendar management tools to facilitate smooth operations. If you are a detail-oriented professional with a strong technical aptitude we invite you to apply and contribute to our success in the short to midterm rental market. Embrace the flexibility of a remote role while leveraging your expertise to drive impactful results.

Are you ready to dive into the fast-paced world of hospitality and short-term rentals? We're seeking a Guest Experience and Reservation Coordinator who thrives in a hustle environment to elevate our guest services to the next level. This entry-level role is perfect for someone with a passion for guest satisfaction and a knack for problem-solving. As our Guest Experience and Reservation Coordinator you will be the first point of contact for potential and current guests ensuring they have an outstanding experience from start to finish. Your ability to communicate effectively and efficiently will be crucial in responding to booking inquiries addressing guest concerns and coordinating with our team to provide top-notch service. Engage with guests before during and after their stay to ensure a seamless experience. Respond promptly to new booking inquiries to maximize occupancy. Troubleshoot and resolve guest issues swiftly working closely with our team to maintain high satisfaction levels. To excel in this role you should be comfortable using tools such as Canva OwnerRez Pricelabs and Breezeway . These platforms will be integral in managing reservations and enhancing guest interactions. If you are an energetic detail-oriented individual looking to grow in the hospitality industry we want to hear from you! Join us and be part of a team where your hustle and dedication will make a direct impact on our guests' experiences.

Join our dynamic team as a Vacation Rental Operations Specialist where you'll play a critical role in enhancing guest experiences and optimizing our rental listings. As a mid-level professional you'll bring your expertise to ensure seamless communication effective marketing strategies and efficient operations in the vacation rental industry. In this role you'll be responsible for a variety of tasks including: Answering Customer Inquiries: Promptly and professionally respond to guest messages to ensure top-tier customer satisfaction. Advertising & Social Media: Develop and implement engaging social media marketing strategies to attract potential guests and increase booking rates. Operations and Scheduling: Coordinate and manage scheduling to ensure smooth operations and optimal guest experiences. Listing Optimization: Regularly update and optimize listings to enhance visibility and appeal. Administrative Tasks: Perform essential administrative duties to support daily operations. We require a detail-oriented individual who is proficient with Lodgify and has a solid understanding of the vacation rental market. Your ability to handle multiple tasks efficiently and your technical proficiency will be key to your success in this position. If you are passionate about providing exceptional service and have the skills to thrive in a remote work environment we would love to hear from you. Join us in creating memorable experiences for our guests!

Part‑Time Local SEO Virtual Assistant - Metro Field Services (Atlanta) About the business Metro Field Services is a local service company in Atlanta GA offering: mobile notary mobile fingerprinting short‑term rental (Airbnb) cleaning and office/store cleanouts. I need a part‑time SEO/marketing VA to help me get found online and generate local leads. Hours & budget 10-15 hours per week to start Long‑term if results are good Please include your hourly rate and experience with local SEO for service businesses Main goals (first 90 days) Improve visibility and ranking for Metro Field Services on Google (Maps + organic). Generate more calls/messages from local customers in Atlanta. Build a simple but solid online presence (website + listings) that I can keep using long‑term. Priority tasks 1) Google Business Profile & Local SEO Review and fully optimize my Google Business Profile (categories services description photos logo posts). Research local keywords for my services especially: Atlanta mobile notary / loan signing Atlanta mobile fingerprinting Atlanta Airbnb / short‑term rental cleaning Atlanta office cleanouts / store cleanouts Write and schedule short weekly posts for the Google profile (offers tips before/after etc.). Help create a simple process to request and respond to Google reviews. 2) Simple website setup & on‑page SEO Help set up or improve a one‑page (or few‑page) site on a simple builder (Wix Squarespace Carrd etc.). Create or optimize pages/sections for each service with clear headings local keywords and calls‑to‑action. Write basic SEO elements: title tags meta descriptions H1/H2s internal links. Make sure the site loads fast and looks good on mobile. 3) Local citations and directory listings Research and build/clean up local citations for Metro Field Services (same NAP - name address phone) on key directories (Yelp Bing Places Apple Maps Nextdoor local business directories etc.). Keep a simple list of all listings and login info in a shared doc. 4) Basic content & tracking Suggest and outline 2-4 simple blog or FAQ topics that can bring local traffic (e.g. "What to know about mobile fingerprinting in Atlanta"). Draft short clear blog/FAQ content I can review and publish. Set up basic tracking: connect Google Analytics / Google Search Console and provide simple monthly reports (impressions clicks top keywords calls). What I'm looking for Strong experience with local SEO for service businesses (please share examples). Experience optimizing Google Business Profiles and building local citations. Good written English able to write clear simple service copy and posts. Able to suggest tasks and improvements not just wait for instructions. Comfortable working with simple website builders (Wix Squarespace etc.).

Looking for a reliable virtual assistant to handle daily online postings and account setup for multiple businesses including Airbnb properties car rentals and trucking/delivery services. Responsibilities: Create and manage accounts on rental and listing platforms Post listings on Facebook Marketplace Craigslist and other sites (list will be provided) Join and post in local Facebook groups Respond to basic customer inquiries Track leads and postings in Google Sheets Refresh listings regularly Requirements: Experience with Facebook Marketplace and Craigslist Good written English Organized and reliable Ability to post 50-100 listings per day 200+ group posts per week manage multiple platforms This is a long-term position with potential for full-time work.

Type: Part-time Remote Compensation: $600/month for the first 3 months (training + ramp-up) → $900/month after 3 months (promotion) based on performance and reliability Portfolio: 17 properties Role Summary The Guest Services Manager is the primary point of contact for guests from inquiry through checkout. You'll manage Airbnb + VRBO messaging improve guest experience protect 5-star reviews and coordinate with the owner/cleaning team when issues arise. Key Responsibilities 1) Guest Communication (Core) Respond to all Airbnb/VRBO messages promptly and professionally Answer pre-booking questions confirm guest counts pets and special requests Send/check scheduled messages: booking confirmation check-in instructions mid-stay check-in checkout instructions 2) Reservation & Calendar Management Monitor reservations same-day turns and tight gaps Handle early check-in / late checkout requests (per guidelines) Flag potential problems before they become emergencies (conflicting requests risky bookings rule misunderstandings) 3) Issue Resolution & Coordination Triage guest issues (lockouts Wi-Fi cleanliness maintenance hot tub questions etc.) Escalate to owner/cleaner/vendor as needed with clear details photos and urgency level Follow up with guests after resolution to ensure satisfaction 4) Review & Reputation Support Encourage reviews with best-practice timing Draft/respond to reviews professionally Track recurring guest complaints and report patterns so problems stop repeating 5) Documentation & Admin (Light) Keep a simple log of guest issues + outcomes (property issue resolution follow-up) Maintain/update saved replies/templates for consistency Required Availability Daily coverage including weekends/holidays (rotations can be discussed later as the team grows) Strong coverage during check-in hours (typically 3-9pm local time) Ability to respond quickly to urgent issues (lockout no entry safety concerns) Performance Standards (How Success Is Measured) Response time: fast consistent (especially during check-in window) Review outcomes: protect/raise overall rating; reduce "communication" complaints Resolution speed: issues handled with clear ETA + follow-up Organization: clean handoffs to owner/cleaner; accurate notes and escalation Qualifications Experience with Airbnb/VRBO hosting hospitality customer service or property management Calm under pressure; excellent writing and tone Strong judgment (knows when to comp vs when to hold boundaries) Highly reliable detail-oriented and comfortable working independently Tech-comfortable (Google Docs/Sheets messaging apps basic task tracking) Tools (We Provide/Use) Airbnb + VRBO platforms (required) Shared templates/saved replies Simple tracking system (Google Sheet / Trello / similar) Promotion After 3 Months (to $900/month) Promotion is based on: Consistent coverage and reliability Meeting response-time expectations Fewer escalations due to proactive handling Clear guest communication + improved review outcomes Clean coordination with owner/cleaning team

Job Title: Airbnb Property Communications Coordinator (Full Time/Split Shifts) Company: My Suite BnB Location: Remote Employment Type: Full-Time About Us: We're a fast-growing short-term rental property management company overseeing a diverse portfolio of homes in major cities. From guest communication to logistics and backend operations we deliver a high standard of service with a personal touch. We're looking for a highly organized and proactive Communications Coordinator to join our virtual team. Role Overview: We are looking for an Communications Coordinator to support the daily operations of our company. The Communications Coordinator's responsibilities may include answering emails responding to messages keeping track of inventory maintaining client records handling maintenance issues and providing administrative support as needed. To be successful as a Communications Coordinator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately a top-notch communications coordinator should be highly organized and thrive under pressure. Please ONLY apply if you have Experience in Airbnb or Multi-Property Management/Co-Hosting Key Responsibilities: Assisting with the management of daily operational activities. Tracking daily operations and reporting or resolving issues. Read and respond to all guest messages Performing administrative tasks such as answering emails responding to messages coordinating appointments etc. Managing and updating company databases. Creating improving and maintaining an organized system across all departments Keeping track of inventory and ordering supplies. Maintaining client records. Arranging and assisting with the onboarding of new employees. Assisting with project management by creating assignments tracking progress and resolving issues. Preparing and maintaining operations documents and reports. Providing administrative support to other departments or projects as needed. Performing other duties as assigned. Requirements: High school diploma/GED required. Bachelor's degree preferred. Experience in Airbnb or Multi-Property Management/Co-Hosting is mandtory Experience in office management or an administrative role. Experience in a customer service role. Excellent communication and people skills. Excellent organizational and time management skills. Strong computer proficiency. Experience with customer management database or similar software is beneficial. Exceptional problem-solving skills and the ability to troubleshoot guest issues with speed and confidence Must be detail and solutions-oriented with strong analytical and problem-solving skills. Ability to work under pressure. Ability to multitask and prioritize. Excellent phone etiquette and communication skills both verbal and written Highly proficient in speaking reading and writing in English Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. What We Offer: Work-from-home fully remote position with flexible working structure Opportunity to grow within a fast-paced company On-the-job training Collaborative supportive team environment Full Time Schedule (Philippines Standard Time) Shifts: 10pm-6am or split shift 6am-12pm/8pm-10pm *hours will change based on Day Light Savings time in Canada. *Available to start immediately.*