Customer Service Jobs

Join our dynamic team in the software engineering industry as a Virtual Assistant focused on candidate outreach and communication. We are seeking a mid-level professional who excels in maintaining organized clear and professional communication with potential candidates. Your role will be pivotal in ensuring our outreach efforts are both effective and efficient. As a Virtual Assistant you will: Contact potential candidates through approved communication channels ensuring a professional and engaging approach. Explain our projects roles or opportunities to candidates using the information provided ensuring clarity and enthusiasm. Answer basic questions from candidates maintaining a high standard of communication and professionalism. Provide timely updates on conversations and responses received ensuring our team is always informed of candidate interactions. Maintain clear and organized communication records allowing for seamless tracking and review of candidate outreach efforts. While specific tools are not mentioned familiarity with common communication and tracking software used in recruitment processes will be advantageous. If you are detail-oriented technically inclined and passionate about fostering strong candidate relationships we encourage you to apply for this exciting remote opportunity. Bring your expertise to our team and help us connect with top talent in the software engineering field.

Hi Everyone!! We are seeking a high-level professional Virtual Assistant and Lead Qualifier in the health insurance sector - with effective communication sales and appointment setting skills. Your role will be pivotal in ensuring our lead generation/appointment setting processes are efficient and successful. As a Virtual Assistant you will engage in a variety of tasks that are crucial to our operations. Your responsibilities will include: Outbound Calling: Conduct calls to potential clients creating meaningful connections that pave the way for successful sales interactions. Appointment Setting: Organize and schedule appointments with prospects ensuring our sales team has a steady stream of qualified leads. Lead Qualification: Assess and qualify leads to determine their fit for our services ensuring only the most promising prospects are pursued. Email Outreach: Craft and send targeted emails to engage potential clients fostering relationships that lead to successful outcomes. Customer Service: Provide exceptional support addressing inquiries and ensuring a positive experience for all our clients. We are looking for candidates who bring: Exceptional English communication skills both verbal and written. *Please have a voice recording or submit one as part of interview process to evaluate english skills** Proven experience in customer service lead qualification or similar roles within the health insurance industry. Strong organizational abilities and attention to detail. The ability to work independently in a remote setting managing time effectively to meet deadlines. Sales skills or health insurance experience preferred The ability to grow into longterm position with larger responsibility and pay down the road!! Tools/systems/software will be specified during interviews but a familiarity with CRM systems and other communication tools is a must. Task involves outbound outreach. If you are a technically savvy individual with a passion for and lead generation and customer service we'd love to hear from you. Apply today and take the next step in your career! **SALARY/COMPENSATION TO BE NEGOTIATED BASED OFF EXPERIENCE (BASE/POSSIBLE COMMISSION)**

Are you looking to kickstart your career in the insurance industry? Do you have a knack for connecting with people and a friendly phone manner? Join our team as a Remote Assistant and help us reach new heights! As an Entry-Level Assistant you'll play a vital role in our outreach efforts focusing on cold calling potential clients and booking appointments. This is a fantastic opportunity for someone who is eager to learn and grow in a supportive environment. What You'll Do: Conduct cold calls to prospective clients with a friendly and professional approach. Schedule appointments and manage calendars efficiently. Maintain accurate records of communications and follow-ups. Collaborate with team members to optimize outreach strategies. What We're Looking For: Enthusiasm and a positive attitude. Excellent communication skills. Ability to work independently and manage your time effectively. Basic computer skills and the ability to quickly learn new tools. This is a remote position so you can work from the comfort of your home. We offer flexible hours to help you maintain a healthy work-life balance. If you're ready to jump into an exciting role with room to grow we'd love to hear from you!

We are seeking a highly skilled AI-Powered Executive Assistant to support a dynamic Marketing Consultant in the Medical Device/Skincare industry. This expert-level role requires a detail-oriented professional with strong technical skills and proven experience using AI tools particularly Claude AI. Key Responsibilities: Project Management: Oversee multiple active workstreams by tracking deliverables deadlines and follow-ups. Ensure nothing slips through the cracks. Team Coordination: Manage and coordinate with freelancers creators and vendors. Assign work chase status updates and hold team members accountable with professionalism. Inbox & Calendar Management: Triage emails draft replies and protect the consultant's time efficiently. AI Utilization: Use Claude AI daily to draft communications summarize documents prepare meeting briefs organize research and build workflows. Client & Partner Communication: Communicate on behalf of the consultant ensuring appropriate tone and judgment. Project Management System Maintenance: Keep systems current and serve as the go-to source for project status updates. Qualifications: Proven experience using AI tools in real work environments with a strong preference for Claude AI. 2+ years of project management experience managing timelines dependencies and ensuring on-schedule delivery. Experience in managing people including freelancers small teams or vendors. Excellent written and verbal English communication skills. High emotional intelligence to handle sensitive conversations and read tone accurately. Proactive communicator who flags problems early maintains communication and asks questions when needed. If you are a detail-oriented expert with a technical mindset and a passion for supporting marketing initiatives in the medical skincare industry we invite you to apply for this challenging and rewarding remote role.

Join our dynamic team as a Virtual Sales Assistant within the fast-paced SaaS industry. We are seeking a motivated professional to drive sales efforts by connecting with small and new businesses promoting our innovative products and services. As a key member of our sales team you will: Conduct sales calls to potential clients introducing and selling our range of SaaS solutions. Identify client needs and tailor product presentations to effectively meet those needs. Maintain a detailed record of interactions and follow-up actions in the CRM system. Collaborate with the sales team to develop strategies for reaching sales targets. We expect you to have: Proven experience in a sales or customer service role preferably within the SaaS industry. Excellent communication and negotiation skills. Ability to work independently in a remote setting demonstrating strong organizational skills. Familiarity with CRM software and sales tracking tools. This is a remote position offering the flexibility to work from any location. If you are a driven sales professional with a passion for technology and client engagement we would love to hear from you.

Join our dynamic healthcare team as a Front Desk Coordinator and play a key role in ensuring our patients have a seamless experience from the comfort of your home. We are seeking a friendly and organized professional with a knack for multitasking and a passion for helping people. As a Front Desk Coordinator you will be the first point of contact for our patients providing excellent customer service and administrative support. Your day-to-day responsibilities will include: Answering calls and scheduling patient appointments efficiently. Verifying insurance benefits to ensure patients receive the coverage they deserve. Reviewing and processing insurance authorizations to facilitate smooth treatment plans. Following up on appointments to confirm schedules and maintain communication with patients. Managing various other front desk tasks as needed to support our team. To excel in this role you should have: Mid-level experience in a similar role preferably within healthcare. Strong computer skills enabling you to navigate various software and systems efficiently. A friendly approachable demeanor and excellent communication skills. The ability to work independently and as part of a team in a remote setting. If you are ready to make a difference in our patients' lives and thrive in a supportive remote environment we would love to hear from you. Apply today and become a valued member of our healthcare community!

Join our dynamic real estate team as a Property Management Assistant ! We are looking for an enthusiastic and detail-oriented professional to help streamline our property management operations. If you have a friendly demeanor and a passion for providing excellent customer service this is the perfect role for you. As a Property Management Assistant you will be an integral part of our team responsible for a variety of tasks that keep our properties running smoothly. Your daily responsibilities will include: Calling tenants to handle rent collections and addressing any delinquencies. Managing inquiries from prospective tenants and conducting initial screenings. Entering detailed and accurate notes into our property management software to ensure seamless operations. Delivering patient and professional customer service to all tenants and prospective clients. We believe in a collaborative and supportive work environment where your contributions are valued. To succeed in this role we expect you to bring: Mid-level experience in property management or a related field. Strong communication skills and a friendly approachable demeanor. Attention to detail and the ability to accurately maintain records. Proficiency in using property management software (specific tools will be discussed during the interview). If you're ready to take on a new challenge and grow with us in the real estate industry we would love to hear from you! Apply today and become a vital part of our team.

Are you looking to kickstart your career as a Virtual Assistant in the medical industry? We have an exciting entry-level opportunity for you! Join our team as a Virtual Assistant where your skills in CRM Google Sheets and Excel will shine. In this role you'll play a vital part in supporting our operations with your expertise in customer relationship management and data handling. No two days will be the same as you dive into various tasks that keep our team running smoothly. What You'll Do: Manage and update our CRM system to ensure accurate and timely information. Utilize Google Sheets and Excel to organize analyze and report data effectively. Assist with various administrative tasks to support our medical team. Communicate with team members and clients to maintain smooth operations. What We're Looking For: Proficiency in CRM systems. Strong skills in Google Sheets and Excel. Excellent communication skills and a friendly attitude. Ability to work independently in a remote environment. If you're eager to learn and grow in a supportive and dynamic environment we'd love to hear from you! Apply today and start your journey with us in the medical field.

Upgrade Home Services is a heating and air conditioning company serving residential and commercial customers. We're looking for a dependable organized Virtual Assistant to help manage the administrative operations . Responsibilities | Answer incoming calls emails and texts from customers | Schedule and confirm service appointments; manage technician calendars | Prepare and send quotes/estimates | Create and send invoices; follow up on outstanding payments | Update customer records and job status in our CRM/scheduling software | Coordinate parts/equipment orders with vendors and suppliers | Send appointment reminders and follow-up messages to customers | Assist with basic bookkeeping/data entry as needed | Handle general inbox and calendar management | Pull city/county permits for HVAC jobs (research requirements submit applications track approval status) | Upload and organize job site photos (before/after equipment installs) into the CRM or shared drive | Post updates promotions and job photos to social media (Facebook Instagram Google Business Profile) | Request customer reviews after completed jobs (Google Yelp Facebook) and follow up on review links Requirements | Excellent written and spoken English . Able to work independently and follow SOPs | Strong organizational skills and attention to detail | Comfortable with phone/email customer communication | Experience with scheduling tools CRMs or field service software (e.g. ServiceTitan Housecall Pro) is a plus - willing to train the right person | Reliable high-speed internet and a quiet home workspace | Prior experience in home services HVAC or a trades business is a bonus not required Nice to Have | Experience with invoicing. | Familiarity with U.S. business hours and customer expectations | Experience pulling municipal/city permits or working with permitting portals | Comfortable managing a Google Business Profile and posting on Facebook/Instagram | Basic photo editing/organizing skills (resizing light editing folder organization)

Executive Assistant (Remote) Central Valley Medical Education is seeking a highly organized dependable and proactive Executive Assistant to support our leadership team. This is more than an administrative position - we're looking for someone who enjoys solving problems managing projects improving processes and helping a growing healthcare education company operate efficiently. The ideal candidate is detail-oriented an excellent communicator comfortable learning new technology and able to manage multiple priorities with minimal supervision. Responsibilities Manage executive calendars appointments meetings and travel arrangements. Coordinate healthcare training classes instructors students and company events. Serve as a primary point of contact by answering phones responding to emails and assisting customers professionally . Create edit and maintain spreadsheets documents presentations and reports. Assist with data entry record management and maintaining confidential business and student records. Coordinate student enrollment onboarding scheduling and course completion documentation. Help manage healthcare documentation care plans and other compliance-related records as assigned. Coordinate projects across multiple departments and ensure deadlines are met. Research information compare vendors and help improve office systems and workflows . Support executives with special projects and other administrative duties as needed. Qualifications Minimum 3 years of executive assistant office management operations or administrative experience. Exceptional organizational and time management skills. Strong written and verbal communication skills. High level of professionalism and discretion when handling confidential information. Advanced proficiency with Microsoft Office (Word Excel Outlook PowerPoint) and Google Workspace. Comfortable learning new software platforms and AI productivity tools. Ability to prioritize competing tasks and work independently. Strong attention to detail with excellent follow-through. Customer service experience preferred. Experience in healthcare education or professional training is a plus but not required. What We're Looking For We're searching for someone who takes ownership rather than waits for instructions. The right person enjoys bringing order to busy environments anticipating needs before they're asked and finding better ways to get things done. You should be comfortable working with executives instructors students corporate clients and vendors while maintaining a positive solution-focused attitude. Why Join Us? At Central Valley Medical Education our mission is to prepare healthcare professionals to provide exceptional patient care. You'll become an important part of a growing organization that values innovation teamwork integrity and continuous improvement. If you're someone who enjoys variety thrives in a fast-paced environment and wants to make a meaningful impact we'd love to hear from you.