Customer Service Jobs

Looking for a stable long-term remote career - not another short-term campaign? If you're tired of jobs that disappear after a few months or a year this could be the opportunity you've been looking for. Join a growing web development company where you can build a long-term career develop your skills and grow into leadership roles - all while working 100% remotely. And yes you'll never be required to work in person. We believe great talent can come from anywhere and our team includes talented professionals from the Philippines who are an important part of our company's success. About Us We build high-quality websites for small businesses throughout the United States and Canada . We've been steadily growing for years and our results speak for themselves: 📈 30%+ annual growth for the past 8 years ⭐ 2 000+ five-star reviews 🚀 100% of our managers and team leads started in entry-level positions 🏠 100% remote work 📚 Opportunities to develop your skills and advance your career We're not looking for someone to simply fill a seat. We're looking for people who want to grow with the company and build a career. What You'll Do As an Outbound Sales & Appointment Setter you'll be responsible for connecting with small business owners and helping them learn about our website services. Your day-to-day responsibilities will include: 📞 Make outbound calls to small business owners using our dialing platform. 💬 Introduce and present our website services to prospective clients. 📅 Handle inbound calls from interested prospects and schedule appointments with our web designers. 🤝 Build rapport with potential clients and provide a professional positive experience. 🎯 Work toward individual and team performance goals. 💯 Maintain a high standard of professionalism and customer service on every call. What We're Looking For We're looking for friendly professional motivated individuals who are comfortable communicating with customers and have strong English skills. You should have: Excellent spoken and written English . Previous experience in appointment setting telemarketing inside sales customer service or outbound calling . Strong communication and interpersonal skills. Excellent customer-handling and relationship-building skills. A positive attitude and willingness to learn. A strong track record of working effectively as part of a team. The ability to stay motivated and productive while working independently from home. Spanish bilingual skills are a plus and will be considered an advantage. Work-From-Home Requirements You must have: 💻 A reliable computer. 🌐 Stable high-speed internet access. 🎧 A good-quality headset. 🏠 A quiet and professional environment suitable for making calls. Work Schedule You must be available to work Monday through Friday during U.S. business hours . Primary schedule: 7:45 PM - 4:00 AM Manila Time Optional Overtime: Available until approximately 5:00 AM Manila Time This is a full-time long-term remote position for candidates who are ready to commit to building a career with a growing company. Why Join Us? This isn't a short-term campaign that ends when a project is over. It's an opportunity to join a company with a proven history of growth develop professionally and potentially progress from an entry-level role into a leadership position. If you're motivated reliable great with people and looking for a company where you can grow for years - not months - we'd love to hear from you. Apply Today Take the next step toward building a stable long-term remote career with a growing international company.

ASISTENTE VIRTUAL - LLAMADAS SALIENTES Y APOYO ADMINISTRATIVO Remoto | Tiempo completo | Horario laboral de Nueva York (EASTERN TIME) Firma Consultora International en NYC abre la puerta a sus primeros postulantes de habla hispana busca un Asistente Virtual responsable organizado y profesional con un dominio en idioma espanol y nivel basico del inglés hablado y escrito. *** Considerar que es una empresa americana y debe estar familiarizado con el idioma ingles sin embargo no es un requisito mandatorio. *** Este no es un puesto de ventas ni basado en comisiones. El trabajo es estructurado pero se desarrolla en un entorno dinámico orientado al cumplimiento de KPI y requiere excelentes habilidades de comunicación capacidad para realizar múltiples tareas y precisión bajo presión. RESPONSABILIDADES | Completar aproximadamente entre 96 y 100 intentos de llamadas salientes por jornada laboral con un objetivo de hasta 12 intentos por hora. | Realizar llamadas profesionales de seguimiento utilizando los guiones aprobados por la compañía. | Registrar de manera inmediata y precisa el resultado de cada llamada. | Enviar correos electrónicos de seguimiento y monitorear las respuestas pendientes. | Actualizar comparar y verificar información en Google Sheets Microsoft Excel sistemas CRM y bases de datos. | Programar y confirmar citas mediante Google Calendar y Google Meet. | Presentar un informe diario preciso de las actividades realizadas. REQUISITOS | Dominio excepcional del inglés hablado y escrito - obligatorio. | Excelentes habilidades de comunicación y atención telefónica. | Gran capacidad de organización manejo del tiempo y realización de múltiples tareas. | Dominio de Google Sheets Microsoft Excel Gmail bases de datos y Google Meet. | Capacidad para cumplir con los KPI y trabajar profesionalmente bajo presión. | Computadora confiable auriculares profesionales conexión estable a internet y espacio adecuado de trabajo. | Disponibilidad completa durante el horario laboral de Nueva York. COMPENSACIÓN Y CAPACITACIÓN | Compensación inicial fija: $300 USD mensuales. | Esta cantidad representa la compensación inicial completa; no es un salario base más comisiones. | El proceso inicial de capacitación y evaluación supervisada es parcialmente remunerado. Todos los términos serán proporcionados antes de comenzar la capacitación. | En el futuro podrán considerarse aumentos de compensación o ascensos según el desempeño comprobado cumplimiento de KPI precisión confiabilidad asistencia incorporación de nuevas responsabilidades y necesidades de la compañía. Los aumentos no son automáticos ni están garantizados. CÓMO POSTULARSE Enviar el currículum actualizado un video de presentación en espanol y un saludo basico en Ingles sin editar una grabación de voz profesional disponibilidad de horario resultados de velocidad de internet y la fecha más próxima en que podría comenzar. Los candidatos preseleccionados deberán completar una entrevista en espanol en vivo una simulación de llamada sin preparación previa y una breve evaluación de Google Sheets o Microsoft Excel.

Do you have a way with words? Are you naturally good at keeping conversations going and getting people interested? We're looking for Chat Sales Representatives who can turn conversations into meaningful customer interactions - and sales. Your Day-to-Day You'll be communicating with customers through chat building rapport understanding what they're interested in and finding the right opportunities to make a sale. This role is a mix of customer engagement communication and sales - so being comfortable talking to different types of people is important. You'll Be a Great Fit If You: 💬 Enjoy chatting and meeting different personalities 🧠 Think quickly and know how to react to different situations 🎯 Are motivated by targets and earning more through performance ✍️ Can communicate clearly and naturally through written messages 🔥 Have a competitive and driven mindset 🤝 Know how to build trust and keep customers engaged 📈 Are open to learning and improving your sales skills Previous sales or chat experience is helpful but a strong personality good communication skills and the willingness to learn matter most. 💵 Compensation & Perks $2.50/hour base rate 2% personal sales commission Individual performance bonuses Team bonuses Weekly payouts Fully remote setup Training and ongoing support Opportunities for growth 🌎 Join Our Team If you're someone who can communicate confidently think on your feet and turn a good conversation into a sales opportunity this could be the role for you

Are you a seasoned sales assistant looking to rev up your career in the automotive industry? We're on the hunt for an expert Sales Assistant to join our team specializing in autoglass services. If you have a knack for connecting with customers and providing top-notch service this could be the perfect role for you! As our go-to sales expert you'll be the friendly voice our customers hear when they call in ready to answer their questions and fulfill their needs. You'll play a crucial role in providing quotes and booking services ensuring a seamless experience from start to finish. Key Responsibilities: Handle inbound phone calls with a friendly and professional demeanor. Assess customer needs and provide accurate quotes. Efficiently book customer appointments. Maintain a high level of customer satisfaction. While specific tools aren't specified your expertise in communication and customer service will be your greatest assets. We're looking for someone with a proven track record in sales and a passion for the automotive industry. If you're ready to drive your career forward with a dynamic and supportive team apply today and let's make a great connection!

Are you a proactive and detail-oriented virtual assistant ready to dive into the fast-paced worlds of fashion real estate and education? We are seeking a mid-level professional who thrives in a hustle environment to manage essential tasks that keep our e-commerce operations running smoothly. Join us and bring your expertise to support our diverse range of industries! In this role you will be the driving force behind our customer interaction and order management. Your day-to-day responsibilities will include: Replying to customer messages on WhatsApp hidden Instagram with speed and precision. Taking customer orders and accurately recording them in Excel or Google Sheets. Posting new and exciting designs on Instagram and TikTok to engage our audience. Managing delivery logistics and following up with dispatch riders to ensure timely deliveries. Beyond these tasks you'll also be instrumental in handling customer support emails managing calendars scheduling appointments and conducting competitor research to keep us ahead of the game. We're looking for someone with: Proven experience in a virtual assistant role preferably within the fashion e-commerce real estate or education sectors. Strong organizational skills and attention to detail. Excellent communication skills and the ability to respond swiftly to customer inquiries. Proficiency in Excel/Google Sheets and social media platforms like Instagram and TikTok. Join our team and bring your passion and skills to a role that promises variety challenge and the chance to grow in dynamic industries. If you're ready to hustle and make an impact we want to hear from you!

We are hiring a Virtual Assistant to support our business with Customer Service Email Handling and Virtual Assistant. Responsibilities: Assist with daily tasks related to Customer Service Support Email Handling tasks and follow processes accurately Handle Virtual Assistant tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Email Handling Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

We run two growing U.S. home service businesses: BBQ grill cleaning and fireplace cleaning. We need a reliable friendly part-time virtual assistant to handle customer communication and keep our schedule full. Responsibilities: - Answer and return customer calls texts emails and social media messages - Book confirm and reschedule cleaning appointments - Send quotes invoices and appointment reminders - Follow up with past customers and promote our annual grill and fireplace maintenance plans - Request and respond to online reviews - Keep customer records and schedules up to date Requirements: - Excellent written and spoken English - Customer service or appointment-setting experience (home services a plus) - Comfortable with Google Workspace and scheduling/CRM tools (Jobber Housecall Pro or similar) - Reliable internet quiet workspace available during U.S. Eastern business hours - Organized proactive and able to work independently What success looks like: - Every inquiry answered the same business day - A full calendar with minimal no-shows - Happy customers and great reviews Part-time to start (about 20 hours/week) with room to grow.

We are hiring a Virtual Assistant to support our business with General Tasks General Tasks and General Tasks. Responsibilities: Assist with daily tasks related to General Tasks Support General Tasks tasks and follow processes accurately Handle General Tasks tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with General Tasks and/or General Tasks Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Join our dynamic team as an Expert Customer Support Specialist in the thriving construction industry. We are seeking a dedicated and honest professional to contribute to the growth of our business from a remote location. If you have a proven track record in customer support and are ready to take on a pivotal role we want to hear from you. As a key member of our team you will: Provide exceptional customer support to our clients ensuring their needs are met and their inquiries are addressed promptly and professionally. Maintain accurate and detailed daily logs of all customer interactions ensuring information is recorded systematically and efficiently. Collaborate with other team members to enhance our service offerings and contribute to business growth. To succeed in this role you should possess: Expert-level experience in customer support within the construction industry or a related field. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. The ability to work independently and manage time effectively in a remote setting. We are committed to fostering a professional and corporate environment where your expertise will be valued and your contributions recognized. If you are ready to embark on a rewarding remote career with us apply today and help us build a stronger future.

Join our dynamic SaaS team as a Level 1 Customer Assistant and become an integral part of our customer support operations. We are seeking a detail-oriented individual with a passion for technology and a commitment to delivering exceptional customer service. As a Level 1 Customer Assistant you will be the first point of contact for customers reaching out to our Technical Support line. Your primary responsibility will be to gather essential information and understand the customer's reason for calling. You will then facilitate a seamless transfer to a higher-level agent ensuring that all pertinent information is accurately communicated for efficient issue resolution. Your daily responsibilities will include: Answering incoming calls from the Technical Support line promptly and professionally. Gathering and documenting detailed information regarding the customer's issue or inquiry. Transferring calls to higher-level agents with a comprehensive handoff of all relevant information. This entry-level position is perfect for individuals who are eager to learn and grow in the SaaS industry. While specific tools are not specified a general familiarity with customer support software and a technical mindset will be advantageous. We value a collaborative and supportive remote working environment where attention to detail and technical acuity are paramount. If you are ready to launch your career in SaaS customer service and excel in a technical detail-oriented role we encourage you to apply today!