Customer Service Representative Jobs

Join our dynamic SaaS company as a Virtual Assistant dedicated to enhancing our communication with business partners and associates. We are seeking a mid-level professional who excels in managing relationships and ensuring seamless interactions. In this role you will be instrumental in supporting our reservation process. Your responsibilities will include: Contacting venues and coordinating logistics Sending professional emails and sharing pertinent information Facilitating communication to close agreements effectively We are looking for someone who is organized detail-oriented and possesses excellent communication skills. While no specific tools are required proficiency in managing email communications and coordinating tasks is essential. This position offers the flexibility of remote work allowing you to collaborate with our team from anywhere. If you are a proactive individual with a corporate mindset and a passion for building strong partnerships we invite you to apply and contribute to our success.

Join our dynamic team as a Virtual Assistant specializing in sales and customer service . This entry-level position is perfect for someone who is organized technically savvy and eager to support our customers with precision and care. As a virtual assistant you will play a crucial role in ensuring our clients receive top-notch service. In this role you will be responsible for a variety of tasks aimed at enhancing customer satisfaction and supporting our sales efforts. Your main duties will include: Responding to customer inquiries promptly and professionally. Assisting with order processing and tracking shipments. Maintaining accurate customer records and updating information as necessary. Collaborating with the sales team to streamline communication and support sales processes. We are looking for candidates who are detail-oriented and possess strong organizational skills. While specific tools are not specified proficiency with common virtual communication platforms and office software is expected. The ideal candidate will be a self-starter who thrives in a remote work environment. If you are ready to launch your career in sales and customer service we want to hear from you. Apply today to become a valued member of our team where you will have the opportunity to learn and grow in a supportive and innovative setting.

Are you detail-oriented and eager to launch your career in the dynamic courier industry? We are seeking an Entry-Level Personal Assistant to perform cold calling and support our business expansion efforts. This remote role is perfect for someone with a keen eye for detail and a knack for technical communication. As a Personal Assistant your primary focus will be on connecting with potential clients and maintaining accurate records of your interactions. You will play a crucial role in our outreach strategy ensuring our prospects receive timely and professional follow-ups. Key Responsibilities: Conduct cold calls to prospective clients and introduce our courier services. Accurately enter and manage data related to client interactions and feedback. Schedule and perform follow-up calls to nurture relationships and gather additional information. Collaborate with team members to improve outreach strategies and processes. Skills and Qualifications: Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Comfortable with data entry and maintaining databases. Self-motivated and capable of working independently in a remote environment. Previous experience in telemarketing or customer service is a plus but not required. If you are ready to bring your detail-oriented mindset and technical aptitude to a growing courier company apply now to join our team and help us connect with new clients and enhance our outreach efforts.

Looking for someone who's skilled with credit repair and can remove late payments repossessions and more. Someone who speaks English. I need someone who has proven work.

We are a fast-growing US-based accounting and Virtual CFO firm. We are looking for a Sales Closer who speaks the language of finance. You will be taking scheduled calls with US business owners diagnosing their financial pain points and closing them on our high-ticket tax and accounting packages. You are NOT just a salesperson. You have an accounting background (maybe you were an accountant who realized you prefer talking to people over doing spreadsheets). You understand the difference between an S-Corp and a C-Corp and you can explain the value of monthly bookkeeping without hesitation. Requirements: Native-Level English (Non-Negotiable): You must possess a completely neutral accent and near-native command of US English idioms and business culture. Clients must feel like they are speaking to a partner in the US. Accounting Background: A degree in Accountancy or previous experience working in a US Tax/Accounting firm is required. You need to understand the services you are selling. Sales Experience: Proven track record of closing B2B deals. Availability: Must work US Business Hours (PST) . Responsibilities: Conduct discovery calls with warm leads (business owners). Review client financial situations and recommend the correct service tier (Bookkeeping Tax Planning CFO Services). Overcome technical objections regarding tax compliance and pricing. Send engagement letters and close the deal on the call.

About the Company Shift Xpress Removals is a professional moving and removals company based in London United Kingdom We specialize in residential and commercial relocation services across the UK Our company focuses on high-quality service reliability and customer satisfaction We work with both local and international clients offering tailored moving solutions Job Description - Sales Representative Salary & Compensation Proficiency in spoken and written English is essential for us. Clear correct and professional use of English is required to ensure effective communication and to avoid misunderstandings. Maintaining a high standard of English reflects professionalism reliability and respect in all professional interactions. Fixed monthly salary of 470 USD Performance-based bonuses in addition to the fixed salary: 200 USD bonus for every 10 000 USD in sales The bonus is paid for each 10 000 USD reached (e.g. 20 000 USD = 400 USD 30 000 USD = 600 USD etc.) No limit on bonuses - the more you sell the more you earn Requirements Advanced level of English both spoken and written Proven experience in sales (inside sales remote sales or similar roles) Strong communication and negotiation skills Ability to work independently and meet sales targets Good organizational and time-management skills Technical Skills Confident use of a computer and online tools Ability to work with: Email (Gmail Outlook or similar) Google Sheets / Microsoft Excel Google Docs / Microsoft Word Basic knowledge of Microsoft Office / Google Workspace Ability to learn and use CRM systems or sales platforms (training can be provided) Comfortable with online communication tools (Zoom Slack WhatsApp etc.) Additional Skills (Nice to Have) Experience working with international clients Understanding of sales funnels and lead management Problem-solving mindset and attention to detail Professional attitude and reliability What We Offer Stable fixed monthly income Clear and transparent bonus system Opportunity to grow based on performance Remote work environment

Type: Part-time Remote Compensation: $600/month for the first 3 months (training + ramp-up) → $900/month after 3 months (promotion) based on performance and reliability Portfolio: 17 properties Role Summary The Guest Services Manager is the primary point of contact for guests from inquiry through checkout. You'll manage Airbnb + VRBO messaging improve guest experience protect 5-star reviews and coordinate with the owner/cleaning team when issues arise. Key Responsibilities 1) Guest Communication (Core) Respond to all Airbnb/VRBO messages promptly and professionally Answer pre-booking questions confirm guest counts pets and special requests Send/check scheduled messages: booking confirmation check-in instructions mid-stay check-in checkout instructions 2) Reservation & Calendar Management Monitor reservations same-day turns and tight gaps Handle early check-in / late checkout requests (per guidelines) Flag potential problems before they become emergencies (conflicting requests risky bookings rule misunderstandings) 3) Issue Resolution & Coordination Triage guest issues (lockouts Wi-Fi cleanliness maintenance hot tub questions etc.) Escalate to owner/cleaner/vendor as needed with clear details photos and urgency level Follow up with guests after resolution to ensure satisfaction 4) Review & Reputation Support Encourage reviews with best-practice timing Draft/respond to reviews professionally Track recurring guest complaints and report patterns so problems stop repeating 5) Documentation & Admin (Light) Keep a simple log of guest issues + outcomes (property issue resolution follow-up) Maintain/update saved replies/templates for consistency Required Availability Daily coverage including weekends/holidays (rotations can be discussed later as the team grows) Strong coverage during check-in hours (typically 3-9pm local time) Ability to respond quickly to urgent issues (lockout no entry safety concerns) Performance Standards (How Success Is Measured) Response time: fast consistent (especially during check-in window) Review outcomes: protect/raise overall rating; reduce "communication" complaints Resolution speed: issues handled with clear ETA + follow-up Organization: clean handoffs to owner/cleaner; accurate notes and escalation Qualifications Experience with Airbnb/VRBO hosting hospitality customer service or property management Calm under pressure; excellent writing and tone Strong judgment (knows when to comp vs when to hold boundaries) Highly reliable detail-oriented and comfortable working independently Tech-comfortable (Google Docs/Sheets messaging apps basic task tracking) Tools (We Provide/Use) Airbnb + VRBO platforms (required) Shared templates/saved replies Simple tracking system (Google Sheet / Trello / similar) Promotion After 3 Months (to $900/month) Promotion is based on: Consistent coverage and reliability Meeting response-time expectations Fewer escalations due to proactive handling Clear guest communication + improved review outcomes Clean coordination with owner/cleaning team

We are seeking a highly organized and customer-focused individual to join our team as an Outbound Customer Sales Support and can transition to Inbound. In this dynamic role you will be responsible for handling customer inquiries through various communication channels including calls SMS email Facebook and Instagram. Additionally you will play a crucial role in organizing and managing essential administrative tasks such as booking coordination CRM management coach scheduling and payment handling. Key Responsibilities: Respond promptly and professionally to customer inquiries through phone calls SMS email and social media platforms like Facebook and Instagram. Organize and store essential documents and data in Google Drive and Google Sheets/Excel for easy access and reference. Collaborate with the team using Notion for project management and documentation. Communicate schedule changes to coaches and customers as needed. Address payment-related inquiries and discrepancies. Qualifications: Excellent organizational and time management abilities. Proficiency in using CRM software Google Suite (Gmail GCAL GDrive GSheets/Excel) Notion WhatsApp Go High Level and Zapier. Prior experience in administrative or customer support roles is preferred. Detail-oriented with a commitment to accuracy and data integrity. Ability to adapt to a fast-paced and changing environment. We offer a starting pay of 25 000 PHP and a raise after probation period. Quarterly evaluation for bonus and raise Job Type: Full-time Expected hours: 40 per week Benefits: Flexible schedule Work from home Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Bonus pay Tips

Looking for an agent who can monitor an elderly lady remotely with video cameras around the house that give motion alerts when someone is in the room. There is also blood sugar sensor that will give alert if blood sugar is too high and to give notice to person to take their insulin. You will work as an assistant to the patient's son. Elderly lady prefers someone who is also female and can speak english. Full time monitoring not required. Most issues can be detected with alerts. Routing maintenence review of other items can be done periodically through the day. Experience with Nursing Diabetes Medical care suggested. Some tasks include: Monitor Kitchen - No loose towels - Cat dishes on dry rack - Cats are fed properly - Cats have water - Bowls are washed properly - Refrigerator is clean - Not eating sweets - Forget about stove - Close fridge door Patient Prompting - They are exercising during set times - They are taking insulin when needed - They are taking medicine - Diabetes & Medicine Supply check House - Master bedroom door closed - Guest bathroom toilet is flushed - Report to son with any issues

Reports To: CEO - Bianca Williams-Carey Location: Remote (with availability during EST business hours) Hours: Part-time or Full-time (TBD based on performance and business needs) Position Overview The Virtual Assistant will serve as the first point of contact for all online communication client inquiries and student enrollment activities for Locs of Love. This role supports both the salon and academy sides of the business by managing customer engagement processing new student leads and assisting in marketing and hiring operations. The ideal candidate is organized responsive and sales-driven with strong communication skills. Key Responsibilities 📨 Customer Communication & Inbox Management Respond to customer emails DMs and comments on Instagram Facebook and TikTok within 24 hours. Answer general inquiries about salon services product details and class offerings. Escalate complex questions or concerns to Bianca or management team when needed. Maintain a professional brand-aligned tone in all written communication. 💬 Lead Management & Sales Support Monitor website form submissions and new inquiries from the Locs of Love website and social platforms. Follow up with all new leads within 24 hours to schedule sales calls on Bianca's calendar. Track lead progress and follow up consistently until a sale or enrollment is made. Keep a detailed CRM or tracking sheet updated with contact info status and next steps. Assist with sending invoices confirmations and enrollment paperwork as needed. 🎓 Class Enrollment & Onboarding Guide interested students through the process of joining The LOL Experience Course or apprenticeship program. Send follow-up emails to those who filled out an intake form but haven't booked a call. Manage communication between new students and the admin team (Slack invites orientation reminders etc.). Help maintain accurate enrollment records and payment tracking. 💼 Hiring & Recruitment Assistance Review incoming applications and resumes for open roles. Schedule initial interviews or shadow days. Follow up with potential hires and keep them informed of their application status. Assist in onboarding new team members (sending forms adding to systems etc.). 📣 Marketing & Advertising Support Assist with creating posting or scheduling social media content related to courses events and salon promotions. Help coordinate ad campaigns to increase course enrollment and client bookings. Track engagement metrics and suggest improvements for marketing reach. Collaborate on newsletters email marketing or text campaigns. ☎️ Call Handling Answer or return business calls professionally and courteously. Provide information about services pricing or programs. Forward messages or schedule appointments as needed. Ideal Qualifications Strong written and verbal communication skills. Excellent time management and multitasking ability. Experience with social media customer service or lead generation. Familiarity with tools like Google Workspace Slack Calendly PayPal or CRM systems is a plus. Must be self-motivated organized and able to work independently.