Customer Service Support Jobs

Chat Support Relations (Fully Remote) Compensation: $2.50/hr + 2% Commission + Individual & Team Bonuses (Paid Weekly) About the Role We're looking for friendly emotionally intelligent communicators to join our team as Chat Support Relations. Your role is to build and maintain strong relationships with customers through thoughtful engaging conversations. You'll be the bridge between the brand and its audience - making every interaction feel personal and valued. What We're Looking For Strong written English - warm clear and personable messaging style Emotionally intelligent - you can read tone and respond with empathy Relationship-focused - you know how to make people feel seen and appreciated Sales-aware - you can naturally guide conversations toward opportunities Quick thinker - you adapt fast and handle multiple conversations smoothly Reliable - consistent attendance and accountability What We Offer $2.50/hr base pay + 2% commission on all sales Individual and team bonuses on top Paid weekly - no delays Full training provided Flexible remote schedule Growth opportunities within a supportive international team This Role Is Perfect For You If.. Conversations come naturally to you and you enjoy making people feel heard You're competitive in the best way - goals and bonuses drive you You can switch between casual and professional depending on who you're talking to You want more than just a job - you want to build real skills and grow Ready to join? Reach out and show us what makes you the right fit.

We are seeking a highly skilled and detail-oriented Technical Customer Response Specialist to join our remote team. As an expert in customer interactions you will be responsible for providing precise and technical solutions to our clients ensuring their needs are met with accuracy and efficiency. In this role you will: Respond to customer inquiries with a focus on technical details and clarity. Utilize advanced problem-solving skills to resolve complex customer issues. Maintain a high level of professionalism and technical knowledge in all communications. Collaborate with internal teams to provide comprehensive solutions to customer challenges. To succeed in this position you should be proficient with the following tools: Okay: Your expertise in using 'Okay' will be essential in managing and responding to customer queries effectively. The ideal candidate will possess: Proven experience in a customer support role with a technical focus. Exceptional communication skills with an emphasis on detail and technical accuracy. The ability to work independently and manage multiple tasks in a remote environment. If you are an expert in customer response with a technical edge we invite you to apply and join our team in delivering exceptional support to our clients.

Join our dynamic team as a Customer Service Representative in the automotive industry where your passion for helping others will shine. We are seeking a friendly mid-level professional to be the voice of our brand ensuring every customer interaction is a positive one. In this role you will: Respond to customer inquiries via phone email and live chat with professionalism and timeliness. Assist customers with questions about our products services orders and account details. Resolve complaints and service issues or escalate them to the right department for resolution. Maintain and update accurate customer records and document interactions in our system. Follow up with customers to ensure their issues are resolved promoting a positive customer experience. To be successful you'll need: Basic computer skills and proficiency in internet navigation. Experience with Microsoft Office or Google Workspace. Familiarity with email and calendar applications. Experience using CRM software and customer support ticketing systems. We offer a flexible remote work environment that promotes a casual and friendly atmosphere. If you're ready to bring your customer service skills to a team that values growth and innovation we'd love to hear from you!

Are you eager to kickstart your career in real estate with a role that perfectly blends professionalism with a friendly touch? We're on the hunt for a Personal Assistant to join our dynamic team remotely! If you're organized communicative and ready to support a bustling real estate business this might just be the perfect opportunity for you. As a Personal Assistant you'll be the friendly face of our customer communications and the organizational whiz behind a busy schedule. Your main tasks will include: Replying promptly and professionally to customer inquiries Managing and organizing a busy diary to ensure smooth operations While no specific tools are required a knack for digital communication and scheduling tools will be beneficial. We're looking for someone at an entry-level so if you're new to the field but eager to learn we want to hear from you! We're all about a friendly casual working style. You'll be working remotely giving you the flexibility to manage your day effectively while supporting our team's goals. If you're ready to grow in a supportive environment apply today!

Put Your Communication Skills to Work and Make Every Chat Count! Eclipse is looking for a motivated and results-oriented Client Communication Specialist to join our remote team. You'll engage with users through direct messaging build rapport through personalized conversations and support digital sales across established creator profiles. If you're a fast and confident typist with strong communication skills a customer-focused mindset and an interest in sales this is an exciting opportunity to grow your skills in a dynamic online environment. Apply today and become part of us! Shift & Schedule Work 5-6 days per week with flexibility to support work-life balance. Eight-hour shifts per working day. Philippine daytime schedules available. Flexible scheduling arrangements to suit operational needs. Benefits & Compensation Competitive base pay with additional daily performance bonuses for high achievers. Opportunities for salary reviews and advancement to higher pay tiers based on performance. Reliable and secure payments processed through Wise. Paid training covering conversational sales techniques tone adaptation and strategies for improving conversion rates. Qualifications Strong written English skills with the ability to communicate naturally casually and fluently in online conversations. Familiarity with common slang informal expressions and conversational language. Typing speed of at least 50 words per minute (WPM). Compensation Details Your base salary commission structure and eligibility for daily performance bonuses will be explained during the initial screening interview.

We are seeking a Mid-Level Personal Assistant to join our dynamic e-commerce team. This remote role is perfect for a professional who excels in organization and communication providing essential support to our operations. As a Personal Assistant you will be responsible for managing and replying to customer tickets promptly and professionally. Your role is crucial in maintaining our high standards of customer service and ensuring customer satisfaction. Key Responsibilities: Efficiently manage and respond to customer inquiries and tickets. Maintain effective communication through Slack and other platforms as needed. Collaborate with team members to resolve customer issues and improve service processes. Keep accurate records of customer interactions and transactions. Required Skills and Experience: Proven experience in a similar mid-level assistant role preferably within the e-commerce industry. Proficiency in using Slack for team communication. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and manage time effectively in a remote setting. If you are a proactive individual with a passion for customer service and a knack for problem-solving we would love to hear from you. Join our team and contribute to our success while enjoying the flexibility of remote work.

*** PREFER LATIN AMERICAN REGION Talent - All other regions will be automatically archived. *** Join our dynamic team as an Expert Bilingual Operations Assistant providing on-demand support for our thriving tutoring and home cleaning businesses. We are seeking a professional fluent in both English and Spanish to manage our multi-channel communication platforms and ensure smooth daily operations. As a pivotal team member you will: Monitor and manage incoming live phone calls SMS text messages and email queues ensuring prompt responses for both our residential cleaning and tutoring services. Coordinate workforce dispatch and morning staff routing during cleaning service launches and manage administrative shift coverage for over 15 remote and on-site tutors during peak hours. Drive social media marketing by planning scheduling and publishing engaging content across Facebook Instagram and TikTok. Actively engage with potential clients through direct messages to convert leads. Serve as a liaison to streamline administrative processes by independently resolving routine scheduling or customer service issues and compiling daily reports on high-priority operational challenges. To excel in this role you should have expertise in using Bubble Salesforce Twilio Meta Business Suite Canva and TikTok/Instagram video editors . If you are a proactive problem-solver with exceptional communication skills and a knack for multitasking we would love to hear from you. Join us in delivering exceptional service and operational excellence from anywhere! ⚠️ CRITICAL CONTRACT TERMS & APPLICATION INSTRUCTIONS ⚠️ 1. ACTIVE-HOURS ONLY STRUCTURE: This is a strictly fractional on-demand role. You will only bill for the exact minutes spent actively processing communications managing schedules or creating content. You must utilize the desktop platform time-tracker to log active diary entries (including activity percentages and randomized screenshots). We do not pay for idle time desk-waiting or passive on-call hours when queues are quiet. 2. MANDATORY AUDIO SCREENING: Text-only applications will be automatically archived. To apply you MUST attach a 60-second voice recording (using Vocaroo Loom or a platform audio attachment) reading the exact script below: ENGLISH SCRIPT : Hello thank you for calling. I can certainly help look into that scheduling issue and update your account details right away. Let me confirm the available times for our field team so we can get this resolved for you. SPANISH SCRIPT : Hola buenas tardes. Me estoy comunicando para confirmar los detalles de su horario de trabajo de hoy y asegurarme de que todo el equipo tenga la información correcta en el sistema. (Spend the remaining 30 seconds of the audio spontaneously explaining your experience managing phone/SMS queues or social media content.)

Job Opening: Full-Time Virtual Assistant - Customer Support & Lead Management Position: Customer Support & Lead Management Virtual Assistant Job Type: Full-Time Remote Working Hours: 40 hours per week / 160 hours per month Schedule: US Pacific Time business hours Monthly Salary: $900 USD Start Date: As soon as possible Job Overview We are looking for a reliable organized and proactive Virtual Assistant to support the daily operations of a US-based service business. The ideal candidate has strong English communication skills experience handling customer inquiries through phone and email and the ability to manage leads follow up on estimates and coordinate appointments. This is a customer-facing position that requires someone who is comfortable making and receiving calls communicating professionally with potential and existing customers and keeping accurate records of all interactions. We are looking for someone who can take ownership of their responsibilities follow established processes and ensure that no customer inquiry or potential business opportunity is overlooked. Key Responsibilities 1. Email and Inbox Management - Monitor and manage incoming customer emails throughout the assigned shift. - Respond professionally to general inquiries using approved information and guidelines. - Organize prioritize and flag important messages requiring immediate attention. - Follow up on unanswered emails and pending customer requests. - Escalate concerns or inquiries that require management approval. 2. Phone and Customer Communication - Answer incoming customer calls professionally. - Make outbound calls to prospective and existing customers when needed. - Respond to questions about services scheduling and general business inquiries. - Take accurate messages and document important call details. - Escalate complex customer concerns to the appropriate team member. - Maintain a friendly confident and professional tone during every interaction. 3. Lead Management and Qualification - Respond promptly to new leads received through email phone or other designated channels. - Contact prospective customers to gather information about their service needs. - Qualify leads based on established criteria. - Maintain accurate lead records and update customer information in the company's CRM or tracking system. - Track lead status and ensure timely follow-ups. - Identify leads requiring additional attention or management involvement. 4. Estimate and Quote Follow-Ups - Follow up with prospective customers who have received estimates or quotes. - Check whether customers have questions or need additional information. - Encourage customers to take the next step toward booking a service. - Record responses objections and follow-up requirements. - Keep management informed about interested prospects and pending decisions. 5. Appointment Scheduling and Coordination - Schedule customer appointments based on team availability. - Confirm appointments and communicate relevant details to customers. - Handle rescheduling requests and calendar updates. - Send appointment reminders when required. - Coordinate with the internal team to avoid scheduling conflicts. 6. Customer Records and Reporting - Maintain organized and accurate customer records. - Document calls emails lead updates and appointment activity. - Track pending follow-ups and outstanding customer requests. - Provide regular updates on completed tasks lead activity and customer concerns. - Follow company procedures for handling customer information. Required Qualifications - Previous experience as a Virtual Assistant Customer Service Representative Appointment Setter or Administrative Assistant. - Excellent spoken and written English. - Confident handling inbound and outbound customer calls. - Experience with lead qualification and customer follow-ups. - Strong organizational skills and attention to detail. - Comfortable managing multiple customer conversations and priorities. - Experience using email platforms calendars spreadsheets and CRM systems. - Ability to work independently and follow established procedures. - Reliable internet connection a computer suitable for remote work and a clear headset. - Availability to work full-time during US Pacific Time business hours. Preferred Qualifications - Previous experience supporting a US-based service business. - Experience with estimate follow-ups appointment scheduling or lead conversion. - Familiarity with CRM platforms and customer tracking systems. - Experience handling both email and phone-based customer support. - Ability to communicate confidently with customers and handle basic objections. - Proactive approach to identifying pending tasks and following up without constant reminders. What We're Looking For We value someone who is: - Reliable: Consistently available during scheduled working hours and responsive to customer inquiries. - Communicative: Speaks clearly writes professionally and provides timely updates. - Organized: Keeps customer records appointments and follow-ups accurate. - Proactive: Takes initiative to follow up on pending leads and customer requests. - Detail-oriented: Ensures important information is properly recorded and communicated. - Customer-focused: Represents the business professionally and helps deliver a positive customer experience. Compensation and Work Arrangement - Monthly Salary: $900 USD - Working Hours: 160 hours per month - Employment Type: Full-Time Remote - Schedule: US Pacific Time business hours - Start Date: ASAP How to Apply Interested applicants must submit the following: 1. Updated Resume/CV Highlight your relevant experience in customer service virtual assistance lead management appointment setting or administrative support. 2. Short Introduction Video (Required) Record a 2-3 minute introduction video covering: - A brief introduction about yourself and your professional background. - Your previous experience related to this position particularly customer support phone calls lead management and appointment scheduling. - The tools or CRM systems you have used in previous roles. - Examples of how you have handled customer inquiries followed up with leads or managed appointments. - Why you believe you are a strong fit for this specific role. The video must feature you speaking directly to the camera in English. Please ensure your audio is clear and your face is visible. 3. Confirmation of Availability Confirm that you are available to work full-time 160 hours per month during US Pacific Time business hours. Important: Applications without an introduction video explaining relevant experience and why the applicant fits the role may not be considered. We are looking for someone who can confidently manage customer communications stay on top of leads and follow-ups and become a dependable part of the team's daily operations.

We are seeking a dedicated and professional Mid-Level Administrative Assistant to join our dynamic customer service team. This remote role is designed for a detail-oriented individual who excels in a fast-paced environment and is eager to contribute to our organization's success. As an Administrative Assistant you will play a vital role in ensuring seamless office operations and providing exceptional support to our team. Your responsibilities will include managing daily communications maintaining organizational systems and overseeing office-related tasks to enhance productivity and efficiency. Key Responsibilities: Manage and prioritize incoming and outgoing emails to ensure timely communication. Create and maintain spreadsheets to support data management and reporting needs. Monitor security cameras to ensure a safe and secure working environment. Oversee office management tasks including supply inventory and vendor coordination. Required Skills and Experience: Proven experience in an administrative or customer service role. Strong organizational skills with the ability to multitask effectively. Excellent written and verbal communication abilities. Proficiency in office software and tools for email management and spreadsheet creation. Attention to detail and a proactive approach to problem-solving. If you are a self-motivated professional with a commitment to excellence we encourage you to apply and become an integral part of our team. Join us in delivering outstanding customer service and operational excellence.

Join our dynamic media team as a Corporate Personal Assistant where you will play a pivotal role in securing lucrative opportunities for our talented photographers and videographers. We are seeking a mid-level professional who excels in client engagement and deal closure ensuring our creative team is consistently working on exciting paid projects. In this role you will: Engage with potential clients by reaching out and responding to inquiries showcasing our portfolio and highlighting our unique value proposition. Close deals and secure brand partnerships that align with our strategic goals ensuring a steady stream of paid gigs and guaranteed paying clients. Manage scheduling to align with business requirements optimizing our team's productivity and project delivery timelines. Enforce company policies to maintain our standards and ensure all engagements are compliant with our operational guidelines. The ideal candidate will have proven experience in client relations and deal negotiation within the media industry. Excellent communication and organizational skills are essential as is the ability to work independently in a remote setting. While specific tools are not mandated familiarity with CRM systems and project management software will be advantageous. If you are a results-driven professional with a passion for media and a knack for closing deals we invite you to apply and contribute to our creative success.