Customer Service Support Jobs

We're Hiring: Virtual Assistant We're looking for a reliable and organized Virtual Assistant to support our growing insurance business primarily in Property & Casualty and Life Insurance . The role will focus on: Email handling and client follow-up Calendar and time management Project and task management Organizing client information and documents Following up on insurance applications and quotes Communicating with insurance carriers and underwriting teams Tracking pending cases renewals and outstanding requirements Supporting day-to-day P&C and Life Insurance operations Insurance experience is preferred especially experience with Property & Casualty Life Insurance or working in an insurance agency. We're looking for someone who is organized responsive detail-oriented and proactive - someone who can keep projects moving without needing to be reminded about every little thing. If you have insurance industry experience and enjoy keeping a busy business organized we'd love to hear from you.

About the Role We're looking for motivated individuals to join our team as Chat & Sales Support. In this role you'll be responsible for engaging with Customers in a fun natural and engaging way. Your main focus will be building connections identifying opportunities and driving sales through engaging pitches. What We're Looking For Basic understanding of sales - You don't need to be an expert but you should know how to guide a conversation toward a positive outcome. High IQ & quick thinking - Ability to evaluate situations fast and choose the best reaction in each scenario. Fun & social personality - You should genuinely enjoy talking to people and keeping conversations lively. Strong written communication - Clear friendly and persuasive messaging style. Reliability - Consistent presence and accountability are key. What We Offer Base Pay: $2.50 per hour Performance Bonus: 2% commission + additional individual and team bonuses Weekly Payments: Salaries paid out every week Growth Opportunities: Chance to develop your sales skills and grow within an international dynamic team Team Culture: Supportive environment where performance and creativity are valued Ideal Candidate You enjoy talking and connecting with people. You're motivated by hitting goals and earning bonuses. You can adapt your tone depending on the customer and situation. You're hungry to learn and grow in sales and communication. 📩 Interested? Apply now - no experience necessary we'll train you.

Design Lift Studio is seeking a proactive and organized Marketing Virtual Assistant to join our team on a part-time basis. As a key player in executing our marketing strategy you will work remotely to enhance our presence across various platforms and support our outreach efforts within the real estate industry. In this role you will be responsible for a range of tasks designed to drive engagement and generate leads: Create and Schedule Content: Develop visually compelling graphics using Canva craft engaging captions and produce Reels/short-form content for platforms such as Instagram TikTok Facebook LinkedIn and Pinterest. Research and Build Lead Lists: Identify and compile lists of qualified Realtors brokers property investors STR owners and property managers that align with our target client profile. Execute Outreach and Follow-Ups: Conduct cold calls send personalized emails and DMs and diligently track responses to secure booked discovery calls. Maintain the CRM and Marketing Pipeline: Update lead statuses organize contact information schedule follow-ups and ensure the pipeline remains streamlined and efficient. To excel in this role you should be comfortable using tools such as GoHighLevel Canva and Capcut and possess a strong visual sense. Experience with social media platforms like Instagram LinkedIn Facebook and TikTok is essential. We are looking for a mid-level professional who can seamlessly translate marketing activities into qualified leads and revenue. If you are a detail-oriented individual with a passion for real estate marketing we want to hear from you.

CONSTRUCTION VIRTUAL ASSISTANT (REMOTE) Right now our project manager is confirming subs at 9pm from the front seat of a truck. Supplier quotes sit unanswered for days. A sub's insurance lapses and we find out when the GC asks for the certificate. None of that is a people problem. It's an admin problem and we want one person to own it completely. We do residential and light commercial remodels. You won't be on site. You'll be the reason the site runs. WHAT A NORMAL DAY LOOKS LIKE (our time) 7:30 Pull tomorrow's schedule. Confirm every sub and every delivery. Anyone who hasn't replied gets a phone call not a second email. 9:00 Chase open supplier quotes and RFQs. Bid deadlines do not get missed on your watch. 11:00 Turn last night's crew photos and texts into a daily job log and a client update that reads like a professional wrote it. 2:00 Change orders out. Signatures chased. Invoices and progress payments tracked and followed up. 4:00 Update the tracker: permit status inspection dates sub insurance expiry open RFIs. Flag anything that's going to bite us next week. YOU'LL KNOW YOU'RE DOING THIS WELL WHEN - No sub shows up to a locked site and no site sits waiting on a missing sub - We never again hear about an expired insurance certificate from somebody else - Clients tell us we're the most organized contractor they've worked with - Our project manager stops doing paperwork at night WHAT WE NEED - Real coordination experience in construction trades or development. If you've never dealt with a permit office or a sub who ghosts this will be rough. - Written English strong enough to email a client a supplier and an inspector in the same hour - Google Workspace Excel / Google Sheets QuickBooks - Buildertrend Procore JobTread or CoConstruct is a bonus not a requirement - You chase things until they're closed without being reminded. That is the job. - Reliable power and internet a quiet room a headset and no hesitation about picking up the phone NICE TO HAVE Material takeoffs reading plans and spec sheets job costing with cost codes experience with city permit portals. BEING HONEST: DON'T APPLY IF You want to live inside a task list. Half this role is calling people who don't want to be called and politely refusing to let go. If that drains you you'll hate this by week three and so will we. THE ARRANGEMENT Full-time Monday to Friday with at least four hours overlapping our morning. First week is a paid trial. If it's not a fit for either of us we part ways clean and you keep the week's pay. HOW TO APPLY 1. Start your message with the word BLUEPRINT so we know you read this. 2. Three sentences: the closest thing you've actually done to this and the tool you did it in. 3. Answer this: a sub cancels at 7am the drywall delivery lands at 10am and the client is calling to ask why nobody is on site. What are your first three moves? 4. Optional but it moves you to the front of the line: a 60-second Loom. Short and specific beats long and polished. We read every application that starts with BLUEPRINT.

As a Call Handler you will serve as the primary point of contact for incoming customer inquiries service requests and general support. Your main objective is to provide a professional empathetic and efficient response ensuring customer issues are addressed promptly or directed to the appropriate department. Key Responsibilities Call Management: Answer high-volume inbound phone calls in a timely polite and professional manner. Customer Support: Listen actively to customer inquiries diagnose issues and provide clear accurate solutions using internal knowledge bases. Data Entry & Record Keeping: Accurately log call details customer interactions and actions taken into the customer relationship management (CRM) system. Issue Escalation: Identify urgent complex or sensitive cases and escalate them to the appropriate department or senior staff according to company protocol. Process Compliance: Adhere to company policies data protection guidelines (e.g. GDPR) and call quality standards at all times. Multitasking: Manage queue times efficiently while maintaining high standards of data entry and post-call administration. Strong verbal communication active listening and clear telephone etiquette. Technical Fast and accurate typing skills; familiarity with CRM software and basic computer systems.Problem-Solving Ability to handle difficult or upset callers calmly and resolve complaints effectively. Personal Attributes Empathy resilience under pressure attention to detail and a team-oriented mindset.

We are seeking a highly skilled Virtual Assistant with advanced English reading and writing capabilities to support our sales customer support and executive leadership team. This role is integral to ensuring seamless operations and exceptional service within our healthcare organization. As an Expert Virtual Assistant you will be responsible for: Lead Generation: Identify and qualify potential leads to drive business growth. Cold Calling: Reach out to prospective clients with professionalism and persuasive communication. Customer Support: Provide top-notch assistance via phone and chat addressing inquiries and resolving issues promptly. Executive Assistance: Assist the CEO with various administrative tasks ensuring effective time management and coordination. We are looking for candidates who possess: Expert-level experience in virtual assistance particularly within the healthcare sector. Exceptional communication skills in English both written and verbal. Proven ability to manage multiple tasks efficiently and effectively. Strong organizational skills and attention to detail. This is a remote position that requires a professional demeanor and the ability to work independently while collaborating with our dynamic team. If you are a proactive problem-solver with a passion for delivering excellence we invite you to apply and join our mission-driven organization.

Join our dynamic SaaS company as a Remote Customer Service Specialist where your expertise in handling customer interactions will be rewarded with competitive pay and growth opportunities. We are looking for dedicated professionals who excel in communication and reliability. As a key member of our customer service team you will play a critical role in ensuring client satisfaction by addressing inquiries and providing timely resolutions. Your responsibilities will include: Replying to customer tickets with precision and empathy. Handling and forwarding calls and emails to the appropriate departments. We seek a mid-level professional who demonstrates: Exceptional communication and interpersonal skills. Proven experience in customer service within the SaaS industry. Strong organizational skills and attention to detail. Ability to work independently and manage time effectively. This is a remote position offering you the flexibility to work from the comfort of your home while being a part of a supportive and innovative team. If you are a proactive problem-solver ready to advance your career we would love to hear from you.

We are looking for a reliable and communicative person to join our team as a Customer Support Agent. The position mainly involves written communication with customers. You will answer questions respond to individual needs and help create a friendly and professional customer experience. For this role we value people who communicate naturally understand different personalities and can stay professional even in more challenging conversations. Your profile: Good written English Confident and friendly communication Reliable and responsible work ethic Good understanding of people Ability to work independently Calm and professional approach to different situations What you can expect from us: Fixed hourly compensation Additional performance-based bonuses Training before you start Ongoing support from our team Clear processes and communication Opportunity for long-term cooperation Interested in joining our team? Send me a short message on Telegram: hidden

Encourage Good Leads is hiring a Sales Closer to run scheduled product demos and convert qualified appointments booked by our appointment-setting team into paying clients. This is NOT a cold-calling position. Your primary responsibility is running scheduled demos conducting discovery presenting our services handling objections following up and closing the sale. Responsibilities: | Run scheduled sales demos with business owners | Conduct discovery and identify the prospect's biggest marketing problems | Demonstrate our services and explain how the system solves those problems | Recommend the appropriate package or service | Present pricing clearly and confidently | Handle objections and ask for the sale | Follow up with prospects who do not close on the first call | Collect/coordinate payment and accurately hand closed clients to onboarding | Maintain accurate CRM notes and pipeline status We primarily work with contractors and local service businesses. Our services include managed advertising websites lead-response systems CRM reputation management local marketing and related services. Compensation: Commission-only position. Expected earning potential at full appointment capacity is approximately $3 000-$5 000+ per month depending on close rate and performance. This is an estimate not guaranteed income. Important: New closers will NOT immediately receive a full calendar of demos. You will first complete training mock demos and a performance-testing period. Qualified real appointments will be introduced gradually. As you demonstrate strong communication professionalism product knowledge follow-up and closing ability your demo volume will increase. We are actively expanding our appointment-setting team with the goal of providing successful closers with a consistent calendar of qualified demos. We are looking for someone who: | Has previous sales/closing experience | Has experience running sales calls or product demos | Speaks excellent English | Is confident and professional on phone/video calls | Understands consultative selling and discovery | Can confidently present and demonstrate a service | Can handle objections without sounding scripted | Builds trust quickly with business owners | Is comfortable asking directly for the sale | Is dependable coachable and competitive Success in this position is measured primarily by close rate collected revenue demo performance follow-up performance and call quality. There is room for increased responsibility and advancement as the sales operation grows.

Join our dynamic real estate team as a Mid-Level Administrative Assistant . We are seeking a meticulous professional with a keen eye for detail to manage various administrative tasks and support our project management efforts. If you're passionate about organization and thrive in a fast-paced environment this remote role is perfect for you. Key Responsibilities: Perform accurate data entry to maintain and update property databases. Assist in coordinating projects to ensure smooth execution and timely completion. Manage administrative tasks such as scheduling correspondence and document preparation. Collaborate with team members to support real estate transactions and client communications. Required Skills and Experience: Proven experience in an administrative role preferably within the real estate industry. Exceptional organizational skills and attention to detail. Strong project management abilities and the capability to prioritize tasks efficiently. Excellent written and verbal communication skills. Proficiency with standard office software and tools. We offer a collaborative and supportive work environment where your skills will be valued and your professional growth encouraged. If you're ready to make an impact in the real estate sector apply now to join our team!