Customer Service Support Jobs

Care Management & Coordination for ECM Participants- Support at Home The Role This is a dynamic care management and coordination position focused on delivering Support at Home services that empower older people to live safely independently and with dignity in their own homes. You will work closely with clients families internal teams and external service providers to assess needs develop care plans coordinate supports and conduct regular reviews to ensure services remain responsive to changing circumstances. A strong understanding of the Support at Home reform including the updated program structure and operational guidance is essential. You will apply this knowledge to care planning budgeting compliance documentation and service coordination ensuring all supports align with quality standards and program requirements. This is a non-clinical role that combines care management coordination administration and meaningful client engagement. The position involves both office-based work and regular visits to clients' homes. Key Responsibilities Be a key contact person for ECM partners. Conduct Support at Home assessments reviews and reassessments Manage client intake onboarding and preparation of service agreements and documentation Deliver high-quality person-centred care planning and budgeting Provide comprehensive care management advocacy and coordination of supports Coordinate access to allied health nursing services equipment and home modifications Organise Assistive Technology and Home Modifications (AT-HM) Monitor participant budgets and funding utilisation Respond proactively to changing client needs through regular reviews Collaborate with rostering teams care workers and community partners Manage feedback and complaints in line with Aged Care Quality Standards Maintain accurate client records and contribute to continuous improvement About You To thrive in this role you will bring: Experience in Support at Home and/or Home Care Package coordination Strong knowledge of program requirements and service delivery frameworks A genuine passion for client care and relationship building Demonstrated experience in care planning documentation and coordination Experience managing participant budgets and monitoring funding Excellent communication and stakeholder engagement skills The ability to work independently and collaboratively Proficiency in client management systems and Microsoft Office

We are seeking an experienced Virtual Assistant with a specialty in real estate to join our dynamic team. This remote role is designed for a detail-oriented individual who excels in communication and negotiation aiming to support our efforts in reaching and engaging with property owners. As a key player in our team you will be responsible for: Conducting cold calls to real estate property owners effectively and professionally. Responding promptly and accurately to emails from potential clients and stakeholders. Opening and closing deals with a focus on achieving targets and building lasting relationships. The ideal candidate will possess: Expert-level proficiency in using Microsoft Word for documentation and communication. Proven experience in a similar role within the real estate industry. Exceptional communication skills both verbal and written. Strong negotiation skills and a track record of successfully closing deals. This role requires someone who is self-motivated able to work independently and comfortable in a remote working environment. If you are passionate about real estate and have the skills to drive success we'd love to hear from you.

Join our dynamic team in the real estate industry as a Customer Service & Administration Assistant . This entry-level position offers a unique opportunity to develop your skills in a fast-paced detail-oriented environment all from the comfort of your home. In this role you will play a critical part in ensuring seamless communication and efficient administrative support. You'll be responsible for managing various tasks that are vital to the smooth operation of our real estate services. Key Responsibilities: Reply promptly and professionally to client emails ensuring all inquiries are addressed with accuracy and clarity. Assist with the preparation and processing of tenancy agreements and sign-ups maintaining meticulous attention to detail. Protect client deposits by managing documentation and ensuring compliance with industry regulations. Skills & Qualifications: Strong organizational skills and a keen eye for detail. Excellent written communication skills with a focus on clarity and professionalism. Ability to multitask and prioritize tasks effectively in a remote setting. Familiarity with administrative procedures and real estate industry practices is a plus but not required. We are looking for a proactive individual who thrives in a technical and detail-oriented role. If you are eager to grow in the real estate industry and contribute to a team focused on excellence and client satisfaction we encourage you to apply.

Join our dynamic SaaS company as a Virtual Assistant dedicated to enhancing our communication with business partners and associates. We are seeking a mid-level professional who excels in managing relationships and ensuring seamless interactions. In this role you will be instrumental in supporting our reservation process. Your responsibilities will include: Contacting venues and coordinating logistics Sending professional emails and sharing pertinent information Facilitating communication to close agreements effectively We are looking for someone who is organized detail-oriented and possesses excellent communication skills. While no specific tools are required proficiency in managing email communications and coordinating tasks is essential. This position offers the flexibility of remote work allowing you to collaborate with our team from anywhere. If you are a proactive individual with a corporate mindset and a passion for building strong partnerships we invite you to apply and contribute to our success.

Join our dynamic team as a Virtual Assistant specializing in sales and customer service . This entry-level position is perfect for someone who is organized technically savvy and eager to support our customers with precision and care. As a virtual assistant you will play a crucial role in ensuring our clients receive top-notch service. In this role you will be responsible for a variety of tasks aimed at enhancing customer satisfaction and supporting our sales efforts. Your main duties will include: Responding to customer inquiries promptly and professionally. Assisting with order processing and tracking shipments. Maintaining accurate customer records and updating information as necessary. Collaborating with the sales team to streamline communication and support sales processes. We are looking for candidates who are detail-oriented and possess strong organizational skills. While specific tools are not specified proficiency with common virtual communication platforms and office software is expected. The ideal candidate will be a self-starter who thrives in a remote work environment. If you are ready to launch your career in sales and customer service we want to hear from you. Apply today to become a valued member of our team where you will have the opportunity to learn and grow in a supportive and innovative setting.

Are you detail-oriented and eager to launch your career in the dynamic courier industry? We are seeking an Entry-Level Personal Assistant to perform cold calling and support our business expansion efforts. This remote role is perfect for someone with a keen eye for detail and a knack for technical communication. As a Personal Assistant your primary focus will be on connecting with potential clients and maintaining accurate records of your interactions. You will play a crucial role in our outreach strategy ensuring our prospects receive timely and professional follow-ups. Key Responsibilities: Conduct cold calls to prospective clients and introduce our courier services. Accurately enter and manage data related to client interactions and feedback. Schedule and perform follow-up calls to nurture relationships and gather additional information. Collaborate with team members to improve outreach strategies and processes. Skills and Qualifications: Excellent communication and interpersonal skills. Strong attention to detail and organizational abilities. Comfortable with data entry and maintaining databases. Self-motivated and capable of working independently in a remote environment. Previous experience in telemarketing or customer service is a plus but not required. If you are ready to bring your detail-oriented mindset and technical aptitude to a growing courier company apply now to join our team and help us connect with new clients and enhance our outreach efforts.

Looking for someone who's skilled with credit repair and can remove late payments repossessions and more. Someone who speaks English. I need someone who has proven work.

We are a fast-growing US-based accounting and Virtual CFO firm. We are looking for a Sales Closer who speaks the language of finance. You will be taking scheduled calls with US business owners diagnosing their financial pain points and closing them on our high-ticket tax and accounting packages. You are NOT just a salesperson. You have an accounting background (maybe you were an accountant who realized you prefer talking to people over doing spreadsheets). You understand the difference between an S-Corp and a C-Corp and you can explain the value of monthly bookkeeping without hesitation. Requirements: Native-Level English (Non-Negotiable): You must possess a completely neutral accent and near-native command of US English idioms and business culture. Clients must feel like they are speaking to a partner in the US. Accounting Background: A degree in Accountancy or previous experience working in a US Tax/Accounting firm is required. You need to understand the services you are selling. Sales Experience: Proven track record of closing B2B deals. Availability: Must work US Business Hours (PST) . Responsibilities: Conduct discovery calls with warm leads (business owners). Review client financial situations and recommend the correct service tier (Bookkeeping Tax Planning CFO Services). Overcome technical objections regarding tax compliance and pricing. Send engagement letters and close the deal on the call.

About the Company Shift Xpress Removals is a professional moving and removals company based in London United Kingdom We specialize in residential and commercial relocation services across the UK Our company focuses on high-quality service reliability and customer satisfaction We work with both local and international clients offering tailored moving solutions Job Description - Sales Representative Salary & Compensation Proficiency in spoken and written English is essential for us. Clear correct and professional use of English is required to ensure effective communication and to avoid misunderstandings. Maintaining a high standard of English reflects professionalism reliability and respect in all professional interactions. Fixed monthly salary of 470 USD Performance-based bonuses in addition to the fixed salary: 200 USD bonus for every 10 000 USD in sales The bonus is paid for each 10 000 USD reached (e.g. 20 000 USD = 400 USD 30 000 USD = 600 USD etc.) No limit on bonuses - the more you sell the more you earn Requirements Advanced level of English both spoken and written Proven experience in sales (inside sales remote sales or similar roles) Strong communication and negotiation skills Ability to work independently and meet sales targets Good organizational and time-management skills Technical Skills Confident use of a computer and online tools Ability to work with: Email (Gmail Outlook or similar) Google Sheets / Microsoft Excel Google Docs / Microsoft Word Basic knowledge of Microsoft Office / Google Workspace Ability to learn and use CRM systems or sales platforms (training can be provided) Comfortable with online communication tools (Zoom Slack WhatsApp etc.) Additional Skills (Nice to Have) Experience working with international clients Understanding of sales funnels and lead management Problem-solving mindset and attention to detail Professional attitude and reliability What We Offer Stable fixed monthly income Clear and transparent bonus system Opportunity to grow based on performance Remote work environment

Type: Part-time Remote Compensation: $600/month for the first 3 months (training + ramp-up) → $900/month after 3 months (promotion) based on performance and reliability Portfolio: 17 properties Role Summary The Guest Services Manager is the primary point of contact for guests from inquiry through checkout. You'll manage Airbnb + VRBO messaging improve guest experience protect 5-star reviews and coordinate with the owner/cleaning team when issues arise. Key Responsibilities 1) Guest Communication (Core) Respond to all Airbnb/VRBO messages promptly and professionally Answer pre-booking questions confirm guest counts pets and special requests Send/check scheduled messages: booking confirmation check-in instructions mid-stay check-in checkout instructions 2) Reservation & Calendar Management Monitor reservations same-day turns and tight gaps Handle early check-in / late checkout requests (per guidelines) Flag potential problems before they become emergencies (conflicting requests risky bookings rule misunderstandings) 3) Issue Resolution & Coordination Triage guest issues (lockouts Wi-Fi cleanliness maintenance hot tub questions etc.) Escalate to owner/cleaner/vendor as needed with clear details photos and urgency level Follow up with guests after resolution to ensure satisfaction 4) Review & Reputation Support Encourage reviews with best-practice timing Draft/respond to reviews professionally Track recurring guest complaints and report patterns so problems stop repeating 5) Documentation & Admin (Light) Keep a simple log of guest issues + outcomes (property issue resolution follow-up) Maintain/update saved replies/templates for consistency Required Availability Daily coverage including weekends/holidays (rotations can be discussed later as the team grows) Strong coverage during check-in hours (typically 3-9pm local time) Ability to respond quickly to urgent issues (lockout no entry safety concerns) Performance Standards (How Success Is Measured) Response time: fast consistent (especially during check-in window) Review outcomes: protect/raise overall rating; reduce "communication" complaints Resolution speed: issues handled with clear ETA + follow-up Organization: clean handoffs to owner/cleaner; accurate notes and escalation Qualifications Experience with Airbnb/VRBO hosting hospitality customer service or property management Calm under pressure; excellent writing and tone Strong judgment (knows when to comp vs when to hold boundaries) Highly reliable detail-oriented and comfortable working independently Tech-comfortable (Google Docs/Sheets messaging apps basic task tracking) Tools (We Provide/Use) Airbnb + VRBO platforms (required) Shared templates/saved replies Simple tracking system (Google Sheet / Trello / similar) Promotion After 3 Months (to $900/month) Promotion is based on: Consistent coverage and reliability Meeting response-time expectations Fewer escalations due to proactive handling Clear guest communication + improved review outcomes Clean coordination with owner/cleaning team