Customer Support Jobs

💬 Chat Support Representative - No Experience Needed Full Training Provided We're expanding our team and looking for a Chat Support Representative to manage fan interactions across creator subscription-based content platforms. No experience? No problem - full training is provided. 🎓 ✅ What You'll Do: Provide chat support to fans in DMs building rapport that keeps them coming back Drive PPV unlocks and tips through natural persuasive conversation as part of chat support duties Match each creator's unique voice and personality Use provided scripts and SOPs as a foundation 🙋 What You'll Need: Natural sales instinct and strong people skills Reliable internet connection and your own PC/laptop Dependable organized and comfortable working independently Previous chat support experience is a plus not a requirement Must be currently living in the Philippines 🎁 What We Offer: 100% remote full-time position Full training scripts and SOPs provided from day one Base Pay: $2.50 per hour Performance Bonus: 2% commission + additional individual and team bonuses Weekly Payments: Salaries paid out every week Growth Opportunities: Chance to develop your sales skills and grow within an international dynamic team Team Culture: Supportive environment where performance and creativity are valued Ready for a stable remote role with room to grow? Apply today - we'd love to hear from you. 🎉

Join our dynamic team at Empresa_encanto a leader in the Entanto_mor industry as a Customer Support & Administrative Specialist. This entry-level remote role is perfect for self-motivated individuals who thrive in a professional and corporate environment. As a key member of our team you will ensure smooth operations and exceptional customer experiences through: Email Management: Crafting responses filtering spam and prioritizing urgent messages to maintain an organized and efficient inbox. Schedule Coordination: Organizing meetings resolving scheduling conflicts and sending out invitations to ensure seamless time management. Logistics and Travel: Researching itineraries booking accommodations and arranging transportation to facilitate hassle-free travel plans. Daily Preparation: Drafting meeting notes and summarizing daily priorities to keep the team focused and aligned. In addition to administrative duties you'll act as a Customer Support Specialist by: Ticket Management: Responding to inquiries via ticketing systems live chat or email to provide timely support. Incident Escalation: Referring technical errors or billing issues to the appropriate team for quick resolution. Knowledge Base Maintenance: Keeping FAQs and help guides up-to-date to empower users with self-service solutions. Feedback Recording: Documenting recurring issues and user suggestions to drive continuous improvement. To excel in this role you'll need strong organizational skills attention to detail and the ability to communicate effectively in a corporate setting. Join us and contribute to a culture of excellence and customer satisfaction.

Join our fast-paced home services team as a Remote Lead Engagement & Customer Service Virtual Assistant . We are on the hunt for an energetic and proactive individual who thrives in a hustle-driven environment. If you have a knack for turning inquiries into scheduled services and enjoy providing top-notch customer support this role could be your perfect fit! In this role you will: Quickly call warm leads after they submit an inquiry to maximize engagement. Answer inbound calls from potential customers with enthusiasm and clarity. Follow up with leads via phone and text to ensure seamless communication. Efficiently book window and gutter cleaning jobs into your schedule. Handle basic pricing and service questions with confidence. Calm and assist existing customers with complaints scheduling issues and technician concerns escalating when necessary. Keep our CRM updated with detailed notes lead statuses appointments and follow-ups. Learn about the backend operations including ads and lead flow to enhance your creative process over time. To succeed in this role you should be comfortable using the following tools: GoHighLevel Google Workspace Google Sheets Google Calendar Gmail Slack Stripe QuickBooks Canva This is an entry-level role perfect for those looking to start their career in a vibrant and rapidly growing industry. If you're ready to dive into a role where every day is different and your hustle is rewarded apply today to become a vital part of our team!

Are you a personable and organized professional looking to make a difference in the real estate industry? We're on the hunt for a mid-level Personal Assistant to join our dynamic team and help us ensure our clients receive top-notch support. As a key player in our team you'll be responsible for managing customer support tickets ensuring client inquiries are resolved in a timely and efficient manner. Your friendly and approachable demeanor will help create a positive experience for our clients making you an invaluable part of our team. Key Responsibilities: Respond to customer support tickets with accuracy and empathy. Coordinate with team members via Slack to ensure seamless communication. Manage financial records and transactions using QuickBooks. Assist in scheduling and organizing appointments and meetings. What You'll Need: Proven experience as a personal assistant or in a similar role. Familiarity with Slack and QuickBooks. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. We offer a flexible remote working environment where you can thrive and grow. If you're ready to bring your friendly and efficient work style to our team we'd love to hear from you!

Join our dynamic real estate team as a Short Term Rental Property Manager where your keen attention to detail and technical skills will ensure seamless operations in our short-term rental portfolio. This mid-level role is perfect for a self-starter who thrives in a remote work environment managing multiple tasks with precision and has experience using AirBnB VRBO and/or Hospitable. As a Short Term Rental Property Manager you will be responsible for: Online Customer Support: Provide exceptional support through messaging platforms addressing guest inquiries and resolving issues promptly. Create and Maintain Cleaner Schedules: Develop and manage efficient cleaning schedules to ensure properties are always guest-ready. Listing Creation and Maintenance: Craft compelling property listings and ensure they remain up-to-date and accurate across all platforms. The ideal candidate will possess: Proven experience in property management or a related field. Strong organizational skills with an ability to manage multiple properties simultaneously. Excellent communication skills for effective customer interaction. Technical proficiency in using property management software and online platforms. If you are a detail-oriented professional with a passion for real estate and a knack for managing short-term rentals we want to hear from you. Apply today to make an impact in our growing team.

Join our dynamic consulting team as a Mid-Level Virtual Assistant where your expertise will play a crucial role in enhancing our client engagement and organizational efficiency. We are seeking a highly organized professional who excels in communication and has a knack for managing multiple tasks effortlessly. As a part of our team you will be responsible for: Conducting outbound calls to clients and partners ensuring clear and effective communication. Performing timely follow-ups to maintain strong client relationships and ensure satisfaction. Setting and managing reminders to keep the team on track with deadlines and important meetings. To excel in this role you should have a solid understanding of basic digital tools and technologies. We are looking for someone with: Proven experience as a virtual assistant or in a similar role within the consulting industry. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Our ideal candidate is a proactive individual who thrives in a remote work environment and can manage their tasks independently while contributing to the team's success. If you are ready to bring your skills to our consulting firm and make a meaningful impact we invite you to apply.

Are you an experienced self-storage professional ready to elevate your career in a dynamic remote environment? Join BetterSelfS hidden as a Virtual Property Manager and become a vital part of our expanding team. We are a global leader in the self-storage industry currently managing 13 properties and handling calls for 7 partner facilities with plans to grow even further next month. As a Virtual Property Manager you will be responsible for leveraging your self-storage expertise to drive sales and manage client relationships. This role is perfect for someone who thrives in a remote setting and is eager to move beyond the traditional BPO environment. Key Responsibilities: Convert leads into rentals with a focus on maximizing revenue. Provide exceptional customer service to existing and potential clients. Collaborate with a diverse team across the Philippines South Africa and the US. Uphold our core values of integrity honesty and accountability. What We Offer: Competitive base compensation with uncapped bonus opportunities based on performance. Reliable payment schedule twice monthly via Wise. A supportive team-oriented culture that encourages professional growth . This full-time remote position primarily requires evening and weekend availability making it ideal for those who prefer non-traditional working hours. If you are a self-storage expert who values teamwork and is eager to contribute to a growing company we invite you to apply and join us on our mission of growing together. 30 hours per week potential for more in the future depending on growth.

As a Call Handler you will serve as the primary point of contact for incoming customer inquiries service requests and general support. Your main objective is to provide a professional empathetic and efficient response ensuring customer issues are addressed promptly or directed to the appropriate department. Key Responsibilities Call Management: Answer high-volume inbound phone calls in a timely polite and professional manner. Customer Support: Listen actively to customer inquiries diagnose issues and provide clear accurate solutions using internal knowledge bases. Data Entry & Record Keeping: Accurately log call details customer interactions and actions taken into the customer relationship management (CRM) system. Issue Escalation: Identify urgent complex or sensitive cases and escalate them to the appropriate department or senior staff according to company protocol. Process Compliance: Adhere to company policies data protection guidelines (e.g. GDPR) and call quality standards at all times. Multitasking: Manage queue times efficiently while maintaining high standards of data entry and post-call administration. Strong verbal communication active listening and clear telephone etiquette. Technical Fast and accurate typing skills; familiarity with CRM software and basic computer systems.Problem-Solving Ability to handle difficult or upset callers calmly and resolve complaints effectively. Personal Attributes Empathy resilience under pressure attention to detail and a team-oriented mindset.

Join our dynamic team as an Entry-Level Property Management Coordinator and dive into the exciting world of real estate and property management. This remote role is perfect for individuals looking to develop their skills in managing short and medium-term rentals. If you have a keen eye for detail and thrive in a technical environment we want to hear from you! In this role you will be responsible for ensuring seamless operations and providing exceptional guest experiences. You will handle various tasks including: Communicating with guests via Hospitable and Airbnb to provide outstanding customer support. Creating and managing monthly bookkeeping records and invoices. Coordinating and scheduling cleaning services to maintain property standards. Crafting compelling property listings to attract potential renters. We are looking for candidates who are detail-oriented organized and eager to learn. While specific tools are not required proficiency in online communication platforms and a knack for technical tasks will be beneficial. If you are ready to embark on a rewarding career in property management apply now to join our team and make a difference in the real estate industry!

We are seeking a highly skilled Virtual Assistant with advanced English reading and writing capabilities to support our sales customer support and executive leadership team. This role is integral to ensuring seamless operations and exceptional service within our healthcare organization. As an Expert Virtual Assistant you will be responsible for: Lead Generation: Identify and qualify potential leads to drive business growth. Cold Calling: Reach out to prospective clients with professionalism and persuasive communication. Customer Support: Provide top-notch assistance via phone and chat addressing inquiries and resolving issues promptly. Executive Assistance: Assist the CEO with various administrative tasks ensuring effective time management and coordination. We are looking for candidates who possess: Expert-level experience in virtual assistance particularly within the healthcare sector. Exceptional communication skills in English both written and verbal. Proven ability to manage multiple tasks efficiently and effectively. Strong organizational skills and attention to detail. This is a remote position that requires a professional demeanor and the ability to work independently while collaborating with our dynamic team. If you are a proactive problem-solver with a passion for delivering excellence we invite you to apply and join our mission-driven organization.