Customer Support Jobs

Are you passionate about real estate and have a knack for managing leads? Join our dynamic team as an Assistant Manager where your skills in sourcing and managing inbound leads will shine. We're a friendly real estate wholesaler looking for a mid-level professional to help us grow and thrive. In this role you'll be the go-to person for contacting and sourcing new incoming leads. Your expertise will be key in researching and following up with existing leads ensuring that our pipeline is always active and engaged. You'll also play an essential role in organizing and automating our CRM helping us streamline processes and enhance efficiency. Your Daily Adventures Will Include: Contacting and sourcing new inbound leads. Researching and following up with existing leads. Organizing and automating our CRM to improve workflow. Collaborating with the team to strategize and optimize lead management. Skills & Tools You'll Need: Basic knowledge of current software applications. Strong organizational skills and attention to detail. Excellent communication and interpersonal abilities. Proven experience in lead management or a similar role. If you're looking for a remote position where you can flex your real estate muscles while working in a supportive and casual environment we'd love to hear from you. Apply today and become an integral part of our team!

Are you a proactive and driven Virtual Assistant looking to make a significant impact in the real estate and mortgage finance industry? We are seeking a mid-level VA to join our fast-paced team focusing on elevating our social media presence and community engagement. Your role will involve managing daily operations to boost our visibility and engagement across various platforms. You'll be responsible for uploading daily shorts and reels crafting compelling content using Canva and effectively promoting our exclusive real estate group on Facebook. Key Responsibilities: Upload engaging shorts and reels daily to captivate our audience. Send out targeted emails to nurture client relationships and promote our services. Develop and promote a private real estate Facebook group to foster community and client interaction. Run a weekly contest across YouTube Facebook and LinkedIn to enhance brand awareness and business promotion. What We’re Looking For: Mid-level experience in social media management and virtual assistance. Proficiency in Canva for editing pics and videos. Strong communication skills and the ability to engage with diverse audiences. A hustle mentality to thrive in a fast-paced environment and deliver results. If you are ready to dive into a dynamic role that offers both creativity and challenge we want to hear from you! Join us in revolutionizing the real estate social media landscape. Apply today!

About the Company Shift Xpress Removals is a professional moving and removals company based in London United Kingdom We specialize in residential and commercial relocation services across the UK Our company focuses on high-quality service reliability and customer satisfaction We work with both local and international clients offering tailored moving solutions Job Description – Sales Representative Salary & Compensation Proficiency in spoken and written English is essential for us. Clear correct and professional use of English is required to ensure effective communication and to avoid misunderstandings. Maintaining a high standard of English reflects professionalism reliability and respect in all professional interactions. Fixed monthly salary of 470 USD Performance-based bonuses in addition to the fixed salary: 200 USD bonus for every 10 000 USD in sales The bonus is paid for each 10 000 USD reached (e.g. 20 000 USD = 400 USD 30 000 USD = 600 USD etc.) No limit on bonuses – the more you sell the more you earn Requirements Advanced level of English both spoken and written Proven experience in sales (inside sales remote sales or similar roles) Strong communication and negotiation skills Ability to work independently and meet sales targets Good organizational and time-management skills Technical Skills Confident use of a computer and online tools Ability to work with: Email (Gmail Outlook or similar) Google Sheets / Microsoft Excel Google Docs / Microsoft Word Basic knowledge of Microsoft Office / Google Workspace Ability to learn and use CRM systems or sales platforms (training can be provided) Comfortable with online communication tools (Zoom Slack WhatsApp etc.) Additional Skills (Nice to Have) Experience working with international clients Understanding of sales funnels and lead management Problem-solving mindset and attention to detail Professional attitude and reliability What We Offer Stable fixed monthly income Clear and transparent bonus system Opportunity to grow based on performance Remote work environment

Looking for a Virtual Assistant with excellent written and verbal communication skills and available to work in the US time zone. Need to be really good at handling calls and quick follow ups customer supports has good experience with lead generation + cold calling. Rest will basic VA tasks like document management CRM email handling data entry sending quotes and follow ups to prospects and customers and very good with all the MS office and Google workspace tools. Roles & Responsibilities: Administrative Responsibilities Email inbox management & follow-ups Calendar scheduling & meeting coordination Data entry & CRM updates Document preparation (contracts proposals invoices) File organization (Google Drive / Dropbox) Sales & Lead Generation Support Cold calling / warm follow-ups (scripts provided) Lead scraping & list building CRM pipeline updates (Salesforce HubSpot Zoho etc.) Sending quotes reminders and payment follow-ups Tracking deposits balances and deal status Customer Support Responding to customer inquiries (email WhatsApp chat) Appointment confirmations & reschedules Post-install / post-sale follow-ups Handling basic complaints & escalation routing Additional Info: Client is based in the US This position is full time role Mon- Fri Job timing will be 8 am - 4 pm CST * Anyone who is serious and comfortable to work in this time zone can apply** no fake or bogus inquiries please.

Sunflower Healthcare Services Inc. is a Canadian healthcare staffing and support services organization. We work with healthcare facilities agencies and families to provide reliable staffing and care support services across Canada. We are seeking a professional Philippines-based freelancer to support our customer service outreach and digital marketing efforts on a remote independent contractor basis. Position Type Remote / Freelance (Independent Contractor) Open to Philippines-based professionals Long-term opportunity based on performance Key Responsibilities Make professional outbound phone calls to: Healthcare organizations Community agencies Partner facilities Families seeking or requiring care services Respond to inbound inquiries via email and online platforms Introduce Sunflower Healthcare Services Inc. and explain available staffing and support services Build and maintain professional relationships with referral sources Maintain accurate call notes follow-ups and contact records in CRM Coordinate service inquiries and escalate complex matters to management Maintain confidentiality and professionalism at all times Conduct email outreach campaigns to healthcare organizations and agencies Support lead generation and referral development Assist with social media posting and engagement (LinkedIn Facebook Instagram) Maintain contact lists and outreach databases Track and report basic performance metrics (calls made emails sent responses leads generated) Assist with simple marketing materials using Canva or similar tools Required Skills & Experience Proven experience in customer service outbound calling or business development Strong verbal and written English communication skills Comfortable speaking with healthcare professionals families and agencies Experience with CRM systems or structured call logging Basic digital marketing or email campaign experience Organized self-motivated and dependable Ability to work independently with minimal supervision Preferred Qualifications Experience in healthcare home care staffing or support services Familiarity with Canadian or North American business communication Experience using VoIP or cloud-based calling tools Canva Google Workspace or similar tools How to Apply Please provide: Short introduction and relevant experience Resume or freelancer profile link Examples of outreach calling or customer service work Your preferred hourly or monthly rate Availability and calling setup details

We are seeking a highly organized and customer-focused individual to join our team as an Outbound Customer Sales Support and can transition to Inbound. In this dynamic role you will be responsible for handling customer inquiries through various communication channels including calls SMS email Facebook and Instagram. Additionally you will play a crucial role in organizing and managing essential administrative tasks such as booking coordination CRM management coach scheduling and payment handling. Key Responsibilities: Respond promptly and professionally to customer inquiries through phone calls SMS email and social media platforms like Facebook and Instagram. Organize and store essential documents and data in Google Drive and Google Sheets/Excel for easy access and reference. Collaborate with the team using Notion for project management and documentation. Communicate schedule changes to coaches and customers as needed. Address payment-related inquiries and discrepancies. Qualifications: Excellent organizational and time management abilities. Proficiency in using CRM software Google Suite (Gmail GCAL GDrive GSheets/Excel) Notion WhatsApp Go High Level and Zapier. Prior experience in administrative or customer support roles is preferred. Detail-oriented with a commitment to accuracy and data integrity. Ability to adapt to a fast-paced and changing environment. We offer a starting pay of 25 000 PHP and a raise after probation period. Quarterly evaluation for bonus and raise Job Type: Full-time Expected hours: 40 per week Benefits: Flexible schedule Work from home Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Bonus pay Tips

Reports To: CEO – Bianca Williams-Carey Location: Remote (with availability during EST business hours) Hours: Part-time or Full-time (TBD based on performance and business needs) Position Overview The Virtual Assistant will serve as the first point of contact for all online communication client inquiries and student enrollment activities for Locs of Love. This role supports both the salon and academy sides of the business by managing customer engagement processing new student leads and assisting in marketing and hiring operations. The ideal candidate is organized responsive and sales-driven with strong communication skills. Key Responsibilities 📨 Customer Communication & Inbox Management Respond to customer emails DMs and comments on Instagram Facebook and TikTok within 24 hours. Answer general inquiries about salon services product details and class offerings. Escalate complex questions or concerns to Bianca or management team when needed. Maintain a professional brand-aligned tone in all written communication. 💬 Lead Management & Sales Support Monitor website form submissions and new inquiries from the Locs of Love website and social platforms. Follow up with all new leads within 24 hours to schedule sales calls on Bianca’s calendar. Track lead progress and follow up consistently until a sale or enrollment is made. Keep a detailed CRM or tracking sheet updated with contact info status and next steps. Assist with sending invoices confirmations and enrollment paperwork as needed. 🎓 Class Enrollment & Onboarding Guide interested students through the process of joining The LOL Experience Course or apprenticeship program. Send follow-up emails to those who filled out an intake form but haven’t booked a call. Manage communication between new students and the admin team (Slack invites orientation reminders etc.). Help maintain accurate enrollment records and payment tracking. 💼 Hiring & Recruitment Assistance Review incoming applications and resumes for open roles. Schedule initial interviews or shadow days. Follow up with potential hires and keep them informed of their application status. Assist in onboarding new team members (sending forms adding to systems etc.). 📣 Marketing & Advertising Support Assist with creating posting or scheduling social media content related to courses events and salon promotions. Help coordinate ad campaigns to increase course enrollment and client bookings. Track engagement metrics and suggest improvements for marketing reach. Collaborate on newsletters email marketing or text campaigns. ☎️ Call Handling Answer or return business calls professionally and courteously. Provide information about services pricing or programs. Forward messages or schedule appointments as needed. Ideal Qualifications Strong written and verbal communication skills. Excellent time management and multitasking ability. Experience with social media customer service or lead generation. Familiarity with tools like Google Workspace Slack Calendly PayPal or CRM systems is a plus. Must be self-motivated organized and able to work independently.

About Us: We are a fast-growing service-based business focused on delivering exceptional industry-specific services to our clients. We are looking for a talented and highly organized Virtual Assistant to help us grow and manage our digital presence. This role will be instrumental in handling the marketing sales and customer service aspects of our online business ensuring that we continue to engage our audience and provide excellent client experiences. Key Responsibilities: Digital Marketing Management: Develop implement and track digital marketing campaigns across various platforms including social media email and paid ads. Create and manage content for our website blog and social media accounts. Optimize website and social media profiles to increase online visibility. Manage and monitor social media platforms (Facebook Instagram LinkedIn etc.) by posting regular updates responding to comments and interacting with followers. Analyze digital marketing performance using analytics tools and generate reports to gauge success and identify areas for improvement. Sales Support: Assist in the creation and execution of online sales strategies to generate leads and close sales. Respond to inbound sales inquiries qualify leads and schedule appointments. Help with sales funnel management including follow-up emails and tracking prospects. Coordinate with the team to ensure timely communication with potential clients. Customer Service: Provide exceptional customer service by managing client inquiries via email live chat or social media. Address and resolve customer concerns or complaints in a timely and professional manner. Maintain a knowledge base to ensure accurate and up-to-date product or service information. Follow up with clients to ensure satisfaction and gather feedback for continuous improvement. Administrative Support: Assist in administrative tasks related to client onboarding scheduling and project management. Manage calendars set reminders and follow up on important tasks. Handle general office tasks such as data entry document management and maintaining client records. Continuous Improvement: Research and stay updated on industry trends digital marketing techniques and customer service best practices. Suggest and implement new ideas to improve the online presence and overall customer experience. Qualifications: Proven experience as a virtual assistant or in a similar digital marketing sales or customer service role. Strong knowledge of digital marketing strategies including social media marketing SEO email marketing and paid advertising. Excellent communication skills both written and verbal. Experience with customer relationship management (CRM) tools email marketing platforms (e.g. Mailchimp) and social media management tools (e.g. Hootsuite Buffer). Strong attention to detail organization and time-management skills. Ability to work independently and manage multiple tasks efficiently. Proficiency in Google Suite (Docs Sheets etc.) and Microsoft Office. Knowledge of website management and e-commerce platforms (e.g. WordPress Shopify) is a plus. Preferred Qualifications: Familiarity with basic graphic design tools (e.g. Canva Adobe Spark) to create marketing materials. Experience with project management tools (e.g. Asana Trello). Previous experience working remotely in a similar role.

Position: Student Success Coach (Remote Admin Support) Location: Work from Home – Philippines Employer: Australian Institute of Flexible Learning (AIFL) Type: Full-time or Part Time Remote Work Hours: Aligned to Australian Eastern Time (AEST) 📣 Are you an enthusiastic tech-savvy admin superstar looking to make a real difference in students’ lives—all from the comfort of your home? Join AIFL a respected Australian education provider as a Student Success Coach! We're looking for driven individuals in the Philippines who are passionate about helping others great with admin focused excellence driven and love staying organised. Be part of a friendly purpose-led team making waves in health community and business training across Australia. 🌟 Why You'll Love Working with Us: ✅ Remote Work – No commute work in your own space ✅ Global Team – Supportive Aussie + Filipino workmates ✅ Meaningful Impact – Help adult learners achieve their dreams ✅ Growth-Oriented – Learn new tech tools and compliance systems ✅ Professional Development – We support upskilling & promotions 💻 What You'll Do: Be the friendly point of contact for online students Send SMS/email reminders host Webex classes follow up on attendance trainer management Use platforms like aXcelerate HubSpot Moodle 3CX and Adobe Update student records certifications and learning systems Prepare reports manage documents and improve templates Assist in digital marketing campaigns and online student engagement Call for new leads and follow up leads for enrolling into our courses 🎯 We’re Looking For: Minimum 2+ years admin or customer support experience (RTO/education experience preferred) Excellent English communication skills (verbal + written) Strong computer skills – Microsoft 365 CRM- Hubspot Adobe suite Social Media Zoom/Webex Reliable internet power backup and professional WFH setup Proactive attitude – loves to solve problems and learn new tools Mature communicative responsive responsible and focused Bonus: Experience with aXcelerate 3cx Xero 📚 Preferred Background: Graduate of Business Administration Communications Education or related field Experience supporting Australian or international clients is a plus Familiarity with compliance student services or online learning platforms 📩 Ready to join a team where your work matters? Apply now with your CV and a short video (2 mins) introducing yourself and why you'd be a great fit! AIFL is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to a diverse and inclusive workplace.

Fast growing business is seeking a motivated Virtual Assistant to support our growing team. This is an excellent opportunity for someone who enjoys customer interaction and has strong communication skills. Please forward your resume to: hjbinvestmentsllc(at)outlook(dot)com Job Description We are looking for a full-time remote Assistant to help drive our sales efforts and provide exceptional customer support. Key Responsibilities • Assist with customer inquiries • Manage incoming calls and emails • Provide administrative support • Help prepare sales presentations and reports • Ability to multi-task effectively Qualifications • Excellent verbal and written communication skills • Basic computer proficiency • Strong organizational abilities • Professional and friendly demeanor Job Details • Hours: 20-25 hours per week • Flexible scheduling • Competitive hourly rate Please forward your resume to: hjbinvestmentsllc(at)outlook(dot)com