Email Handling Jobs

Maceió Alagoas

Are you eager to kickstart your career in real estate with a role that perfectly blends professionalism with a friendly touch? We're on the hunt for a Personal Assistant to join our dynamic team remotely! If you're organized communicative and ready to support a bustling real estate business this might just be the perfect opportunity for you. As a Personal Assistant you'll be the friendly face of our customer communications and the organizational whiz behind a busy schedule. Your main tasks will include: Replying promptly and professionally to customer inquiries Managing and organizing a busy diary to ensure smooth operations While no specific tools are required a knack for digital communication and scheduling tools will be beneficial. We're looking for someone at an entry-level so if you're new to the field but eager to learn we want to hear from you! We're all about a friendly casual working style. You'll be working remotely giving you the flexibility to manage your day effectively while supporting our team's goals. If you're ready to grow in a supportive environment apply today!

We are seeking a Mid-Level Personal Assistant to join our dynamic e-commerce team. This remote role is perfect for a professional who excels in organization and communication providing essential support to our operations. As a Personal Assistant you will be responsible for managing and replying to customer tickets promptly and professionally. Your role is crucial in maintaining our high standards of customer service and ensuring customer satisfaction. Key Responsibilities: Efficiently manage and respond to customer inquiries and tickets. Maintain effective communication through Slack and other platforms as needed. Collaborate with team members to resolve customer issues and improve service processes. Keep accurate records of customer interactions and transactions. Required Skills and Experience: Proven experience in a similar mid-level assistant role preferably within the e-commerce industry. Proficiency in using Slack for team communication. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and manage time effectively in a remote setting. If you are a proactive individual with a passion for customer service and a knack for problem-solving we would love to hear from you. Join our team and contribute to our success while enjoying the flexibility of remote work.

Join our dynamic real estate team as an Expert Personal Assistant where your attention to detail and technical skills will be highly valued. This remote role is perfect for someone with a deep understanding of the real estate industry and proficiency in QuickBooks. As a Personal Assistant you will be the backbone of our customer support operations ensuring our clients receive timely and accurate responses. Your primary responsibility will be to manage and respond to customer support tickets demonstrating your ability to handle inquiries with precision and care. Key responsibilities include: Efficiently reply to customer support tickets maintaining high standards of communication. Utilize QuickBooks to manage and track customer interactions and financial transactions. Coordinate with team members to resolve complex client issues promptly. Maintain an organized system for tracking and reporting customer support activities. We are looking for someone who: Has proven expertise in the real estate industry. Is highly proficient in using QuickBooks. Exhibits exceptional attention to detail and technical problem-solving skills. Is capable of working independently in a remote environment. If you are a detail-oriented professional with a technical mindset ready to make an impact in the real estate sector we invite you to apply for this exciting opportunity.

Join our dynamic real estate team as a Real Estate Assistant where your technical skills and attention to detail will play a key role in our success. This entry-level remote position offers an excellent opportunity to grow your career in the real estate industry while utilizing your organizational and digital skills. As a Real Estate Assistant you will be responsible for a variety of tasks that ensure the smooth operation of our business. Your key responsibilities will include: Managing and updating our social media channels to enhance our online presence and engage with potential clients. Handling direct messages (DMs) promptly and professionally to maintain client relationships. Organizing and maintaining our team's calendar to ensure all appointments and deadlines are met. Following up on client inquiries and appointments to provide exceptional service and support. Coordinating and scheduling appointments to optimize our team's efficiency. To excel in this role you should be familiar with CANVA for creating engaging social media content. Additionally strong communication skills and a proactive approach to problem-solving are essential. We are looking for someone who is: Detail-oriented and able to manage multiple tasks effectively. Technically proficient with digital tools and platforms. Enthusiastic about learning and growing within the real estate industry. Able to work independently in a remote setting while staying connected with the team. If you are ready to take the next step in your career and contribute to a successful real estate team we encourage you to apply today. We look forward to welcoming a dedicated and skilled Real Estate Assistant to our team!

Join our dynamic team as an Expert Personal Assistant in the fast-paced fashion industry. We are seeking a detail-oriented professional who excels in research organization and customer interactions. This remote role requires a technical approach to support our operations and enhance efficiency. As a Personal Assistant you will: Research competitors to provide insights and strategic recommendations. Manage Google calendars to ensure seamless scheduling and time management. Handle online customer inquiries with precision and professionalism maintaining our brand's high standards. The ideal candidate will possess: Proven expertise in using Microsoft Word for document creation and management. Exceptional organizational skills and attention to detail. Strong communication skills to effectively manage customer interactions. A proactive approach to identifying and solving problems. This role demands an experienced individual who can work independently manage multiple tasks efficiently and adapt to the evolving needs of the fashion industry. If you are ready to leverage your skills in a challenging and rewarding environment we want to hear from you.

HOW TO APPLY: complete our application at hidden hidden /s/i7vot5fp (about 40 minutes). We only review applications submitted through this link. Philippines-based applicants only. THIS IS NOT A SCRIPTED SUPPORT JOB. RivetStays runs short-term rental homes for guests across North America (Airbnb B hidden VRBO Expedia) 24/7. On your shift you own guest issues from the first message to the fix: messages calls cleaners maintenance and the decisions in between. You'll often work with incomplete information and your calls have real consequences. WHAT YOU'LL DO Handle guest messages and calls from start to finish: check-in problems complaints requests reviews Coordinate cleaners maintenance and vendors in real time when something breaks Decide refunds credits and compensation for everyday issues and record every decision accurately Keep reservations listings and our systems accurate (Beds24 Breezeway PriceLabs ClickUp Missive RingCentral; we'll train you) Back-office work: expense and invoice tracking discrepancy reporting Spot repeat problems and suggest fixes to the process not just the ticket HOW DECISIONS WORK You handle routine guest issues on your own. For safety concerns serious property damage or anything beyond your authority you take immediate protective action and bring in the right person with a clear summary and recommendation. Your authority grows as your judgment proves itself. HOW WE WORK We operate 24/7. Our team lead works Philippine daytime hours; on night shifts you are often the one on duty and you hand off cleanly in the morning. We use AI every day. You should already use ChatGPT Claude Gemini or similar (free versions are fine) and know when its answer is wrong. YOU'RE A FIT IF You can take in messy complicated information and make a sound decision quickly You check the facts act and confirm the fix actually worked When something goes wrong you contain it fast tell the right people and own what happened including your own mistakes You catch the detail everyone else misses You never leave a mess for the next shift: open issues are finished or handed off with a clear note DON'T APPLY IF You need a script for everything You escalate every decision instead of making it You want to clock in answer messages and clock out REQUIREMENTS Based in the Philippines Clear written and spoken English 60 hours per week on our 24/7 schedule including overnight Philippine time weekends and holidays Quiet workspace reliable computer with webcam and headset stable internet and a backup connection Short-term rental or hospitality experience is a plus not a requirement PAY US$4-8 per hour based on demonstrated ability and verified experience; your rate is agreed before training starts Two-week paid training at US$4/hour Contract role 60 hours per week; extra hours are paid HIRING PROCESS Online application (about 35 minutes): a few quick questions your resume and a 30-minute realistic shift exercise. AI tools are allowed; you are responsible for every fact in your answer. You'll need a computer with a webcam. If shortlisted: a short AI video interview and a 10-minute reasoning test (about 30 minutes no AI) Interview with HR (about 30 minutes) including a live guest-call exercise and a short practical AI task Final conversation with the owner Two-week paid training HOW TO APPLY Apply here: hidden hidden /s/i7vot5fp We only review applications submitted through this link.

I'm looking to bring on a reliable virtual assistant for a light schedule of roughly 1-10 hours each week. The role is primarily administrative: keeping my inbox tidy entering data accurately and making sure routine customer queries don't slip through the cracks. If you also happen to be comfortable with social media updates basic research or drafting short pieces of content that versatility will be a plus but it isn't mandatory. Most work can be completed asynchronously yet I do appreciate quick responses during agreed-upon windows so nothing stalls. Please be comfortable with common cloud tools - Google Workspace Excel or Sheets and a ticketing or help-desk platform of your choice. Strong written English clear communication and respect for confidentiality are essential. In your proposal share a brief note on your relevant experience and the time zone you work from so I can gauge overlap. Let's start with a short paid week to confirm fit then roll into a regular rhythm if all goes smoothly.

Are you a proactive and detail-oriented virtual assistant ready to dive into the fast-paced worlds of fashion real estate and education? We are seeking a mid-level professional who thrives in a hustle environment to manage essential tasks that keep our e-commerce operations running smoothly. Join us and bring your expertise to support our diverse range of industries! In this role you will be the driving force behind our customer interaction and order management. Your day-to-day responsibilities will include: Replying to customer messages on WhatsApp hidden Instagram with speed and precision. Taking customer orders and accurately recording them in Excel or Google Sheets. Posting new and exciting designs on Instagram and TikTok to engage our audience. Managing delivery logistics and following up with dispatch riders to ensure timely deliveries. Beyond these tasks you'll also be instrumental in handling customer support emails managing calendars scheduling appointments and conducting competitor research to keep us ahead of the game. We're looking for someone with: Proven experience in a virtual assistant role preferably within the fashion e-commerce real estate or education sectors. Strong organizational skills and attention to detail. Excellent communication skills and the ability to respond swiftly to customer inquiries. Proficiency in Excel/Google Sheets and social media platforms like Instagram and TikTok. Join our team and bring your passion and skills to a role that promises variety challenge and the chance to grow in dynamic industries. If you're ready to hustle and make an impact we want to hear from you!

We are hiring a Virtual Assistant to support our business with Customer Service Email Handling and Virtual Assistant. Responsibilities: Assist with daily tasks related to Customer Service Support Email Handling tasks and follow processes accurately Handle Virtual Assistant tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Email Handling Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role