Phone Support Jobs

Join Natural Nutrition Plus a leading Australian health and nutrition brand as we expand our operations into the Philippines. We are on the hunt for a skilled Affiliate Marketing Specialist & Virtual Assistant to spearhead our affiliate recruitment and management efforts. This role is pivotal in driving the local sales of our premium Therapeutic Vitamins and Supplements with a current inventory of 15 000 units and the potential to scale up to 300 000 units. Key Responsibilities: Recruit and onboard local affiliates and influencers to promote our products. Manage affiliate communications and track their performance metrics. Explore and develop reseller and dropshipping opportunities to expand our market reach. Collaborate with the team to integrate the affiliate program with local sales strategies. Required Tools & Skills: Proven experience in affiliate marketing and virtual assistance ideally within the health industry. Strong network in the Philippines for affiliate and influencer outreach. Excellent communication and organizational skills to manage affiliate relationships effectively. Technical proficiency in tracking and analyzing affiliate performance data. If you are detail-oriented technically adept and have a knack for building strong affiliate networks we want to hear from you. Help us move our inventory swiftly and effectively while expanding our brand's presence in the Philippines. We look forward to discussing your availability experience and rates. Share your approach to managing affiliates and dropshipping opportunities and let's explore how you can contribute to our growth. Best regards Vaughan Bullivant

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Ubicación: Remoto (Disponibilidad imprescindible en franja horaria de Madrid España / CET-CEST) Idioma: Español (Nativo o C1/C2) Modalidad: Jornada completa Descripción del Puesto Buscamos una persona proactiva estructurada y con excelente capacidad de resolución de problemas para integrarse como Coordinador/a de Operaciones y Soporte a Equipos de Carpintería . En esta posición serás el nexo fundamental entre nuestros clientes proveedores y los equipos de instaladores en campo. Garantizarás el flujo constante de información la resolución inmediata de incidencias diarias y la optimización de los procesos operativos. Este rol cuenta con un plan claro de desarrollo profesional dentro de la empresa evolucionando progresivamente hacia la gestión integral de proyectos elaboración de presupuestos y liderazgo de equipos. Responsabilidades Principales (Fase Inicial) Coordinación y Soporte Operativo: Dar soporte diario a los equipos de carpintería y montadores en obra facilitando documentación especificaciones técnicas y solución de dudas. Gestión de Interlocutores: Mantener comunicación fluida con clientes para coordinar fechas de entrega/instalación y canalizar sus requerimientos con proveedores e instaladores. Resolución de Incidencias: Identificar gestionar y resolver imprevistos logísticos faltantes de material o desviaciones en el montaje de forma rápida y eficaz. Gestión Digital de Procesos: Mantener actualizado el historial de proyectos y el pipeline de trabajo en el CRM y herramientas colaborativas de la empresa. Proyección y Desarrollo Futuro Buscamos un perfil con visión de crecimiento que a medio plazo asuma las siguientes funciones: Gestión de Proyectos End-to-End : Liderar proyectos de carpintería desde la fase de captación o asignación hasta la entrega final al cliente. Elaboración de Presupuestos: Cálculo de costes cotización de materiales y confección de propuestas comerciales. Liderazgo de Equipos Internos: Supervisión directa del personal de operaciones asignación de cargas de trabajo y optimización de rendimiento. Requisitos del Perfil Requisitos Técnicos y de Experiencia Experiencia previa en soporte operativo coordinación logística gestión de clientes o puestos similares (se valorará positivamente la experiencia previa en el sector de la carpintería reformas diseño de interiores o construcción). Dominio fluido de Google Workspace (Google Drive Gmail Docs Sheets Calendar). Manejo habitual de herramientas de CRM Microsoft. Disponibilidad para trabajar alineado al horario comercial de Madrid (España) . Competencias Personales Alta capacidad organizativa: Capacidad para priorizar tareas y gestionar múltiples frentes abiertos de manera simultánea. Orientación a la resolución de problemas: Actitud pragmática y resolutiva ante imprevistos técnicos o logísticos. Habilidades de comunicación: Claridad empatía y asertividad tanto por escrito como vía telefónica/videollamada. Lo Que Ofrecemos Trabajo 100% remoto con flexibilidad de ubicación. Incorporación a un equipo dinámico y en constante crecimiento. Plan de carrera y desarrollo profesional a corto y medio plazo. Formación continua en los sistemas y procesos de la empresa.

Operations Virtual Assistant (Short-Term Rental Operations) Company: Holland Cleaning Location: Remote Employment Type: Part-Time (18-28 hours/week to start) Growth Opportunity: Full-Time + Leadership Potential Working Hours: Must be available during U.S. Central Time business hours including occasional evenings weekends and holidays. Join a Company That Sets the Standard At Holland Cleaning we don't just clean homes we help property owners deliver exceptional guest experiences. Our mission is simple: Deliver The Dutch Standard. That means reliability professionalism attention to detail clear communication and doing the job right the first time. We're growing quickly and are looking for someone who wants to grow with us not someone looking for just another VA job. If you're highly organized love solving problems enjoy helping people and take pride in creating order from chaos we'd love to meet you. About the Role This position is the operational heartbeat of our company. As our Operations Virtual Assistant you'll coordinate communication between property owners cleaners contractors and our management team to ensure every property is ready for the next guest. You'll be trusted to make decisions solve problems independently and keep operations running smoothly. Every day is different. Some days you'll schedule cleanings. Other days you'll solve last-minute issues communicate with clients review quality-control photos or help improve our internal systems. If you enjoy variety and thrive in fast-paced environments you'll love this role. What You'll Be Responsible For Operations & Scheduling Coordinate daily cleaning schedules. Assign jobs to cleaners based on availability and location. Monitor job progress throughout the day. Handle last-minute schedule changes. Coordinate emergency and same-day cleanings. Ensure every property is guest-ready before check-in. Help improve scheduling efficiency. Client Communication Respond professionally to property owners. Keep clients informed throughout the cleaning process. Answer questions promptly and accurately. Follow up on concerns or special requests. Build long-term relationships through excellent communication. Team Coordination Communicate daily with cleaners. Provide cleaners with property information and updates. Help troubleshoot issues in real time. Ensure everyone has the information they need to succeed. Support new team members during onboarding. Quality Control. Review cleaner-submitted photos. Verify completion of cleaning checklists. Report maintenance issues. Ensure company standards are consistently met. Track recurring quality issues and recommend improvements. Administrative Support. Organize company documents. Maintain spreadsheets and operational records. Update property information. Assist with onboarding paperwork. Help build and improve company processes. Perform additional administrative tasks as needed. Who We're Looking For You might be a great fit if you... Love staying organized. Notice small details others miss. Communicate clearly and professionally. Stay calm under pressure. Enjoy solving problems independently. Can prioritize multiple tasks without losing focus. Take ownership of your work. Learn quickly and adapt to change. Enjoy helping both customers and teammates succeed. Required Qualifications Excellent written and spoken English. Strong customer service skills. Outstanding organizational skills. Reliable high-speed internet. Quiet workspace. Computer or laptop. Ability to work during U.S. Central Time. Strong critical-thinking skills. Ability to multitask efficiently. High attention to detail. Professional demeanor. Self-motivated with minimal supervision. Preferred Experience Experience with any of the following is a plus: Virtual Assistance Airbnb or Short-Term Rentals Property Management Customer Service Scheduling & Dispatching Operations Coordination Google Workspace Google Sheets Slack WhatsApp Turno (formerly TurnoverBnB) TeamUp Don't worry if you don't have experience with every platform we're happy to train the right person. What Success Looks Like After your first few months you'll be someone the team can rely on to: Keep daily operations running smoothly. Resolve issues before they become problems. Build trust with clients. Support cleaners effectively. Improve workflows. Help maintain our reputation for exceptional service. Growth Opportunities We're not looking to fill a temporary position. We're looking for someone who wants to grow with us. As our company expands there will be opportunities to take on additional responsibilities and advance into leadership roles including shift Supervisor. If you're ambitious and enjoy building systems we'd love to invest in your growth. Compensation Competitive hourly pay based on experience skills and performance. Before You Apply We're looking for someone who is dependable proactive and committed to excellence. If you're someone who enjoys solving problems takes pride in your work and wants to build a long-term career with a growing company we'd love to hear from you.

We run a residential cleaning business and have a full-time VA already on the team. We are looking for a part-time VA to cover the days and hours our full-time VA does not work so this is a coverage role not full-time. Responsibilities: - Answer and return customer calls and texts with priority on returning missed calls promptly - Qualify leads (ask bed bath and square footage before quoting) - Send quotes by size tier and follow up with the booking link - Enter and update bookings in our scheduling system (BookingKoala) - Coordinate cleaners including handling reschedules and same-day swaps when a cleaner cannot make a job - Follow up on outstanding payments and flag issues internally - Keep records accurate and communicate updates clearly Requirements: - Strong written English (replies go directly to customers) - Customer service or appointment-setting experience - Reliable internet and a quiet space for calls - Organized proactive and able to follow SOPs independently Nice to have: - Experience with BookingKoala OpenPhone or similar booking and phone tools - Prior cleaning home services or field-service dispatch experience To apply please include: 1. Your relevant experience (mention any cleaning or booking-tool experience) 2. Your weekly availability and time zone including evenings and weekends 3. Have you used BookingKoala OpenPhone or a similar tool? Which ones?

Join our dynamic remote staffing team as a Virtual Assistant for Online Research in the business services industry. We are searching for a detail-oriented individual eager to dive into online research and support our team by finding verifying and organizing crucial information. As a Virtual Assistant your primary responsibility will be to conduct online searches for people businesses and various information based on specific criteria. You will utilize tools such as Google LinkedIn Facebook and more to gather accurate data. Your findings will be meticulously organized and updated in Google Sheets or Microsoft Excel ensuring that all information is correct and verified before submission. Key Responsibilities: Conduct online research using platforms like Google LinkedIn and Facebook. Organize and update search results in Google Sheets or Microsoft Excel. Verify the accuracy of the information before submission. Communicate progress and report completed tasks to the team. Skills and Tools: Proficiency in Google Search Google Sheets and Microsoft Excel. Familiarity with LinkedIn and Facebook for research purposes. Basic knowledge of Gmail for communication. Attention to detail and a methodical approach to research. This entry-level position is perfect for someone looking to develop their research skills in a remote work environment while contributing to a team-focused business service. If you are a meticulous researcher eager to support our team with accurate and organized data we encourage you to apply and become a vital part of our online research efforts.

Join our dynamic team as a Bilingual B2B Sales Appointment Setter where you'll leverage your English and Spanish fluency to drive sales in the US market. Specializing in the SaaS and CRM sector you'll focus on the yachting and marine industry connecting with yacht brokers dealers and marine businesses to open doors for our closing team. As an integral part of our sales force your primary role will be to initiate contact with prospective clients through cold calling expertly qualifying them and securing demo appointments. Your daily responsibilities will include: Engaging with US-based yacht brokers and marine businesses using provided contact lists. Qualifying leads and scheduling demo appointments for our sales closers. Logging all interactions notes and outcomes meticulously in the CRM. Following up with warm leads via phone and email to nurture relationships. Ensuring the prospect list remains accurate and up-to-date daily. To succeed in this role you'll need to have a solid understanding of CRM tools like Zoho as well as proficiency with Google Workspace Slack and dialer/VoIP software. We are looking for a mid-level professional who can bring a corporate and professional tone to all communications. If you are a proactive communicator with a knack for building rapport and are excited about the opportunity to work remotely in a fast-paced environment we invite you to apply and help us navigate the waves of the marine industry.

We're on the hunt for a Friendly Account Supporter who thrives in a remote working environment and is ready to grow with us! As an Account Supporter you'll play a key role in ensuring our clients are happy and well-supported. Your day-to-day tasks will involve maintaining clear and effective communication providing top-notch support and fostering reliable partnerships. What you'll need to succeed: A stable internet connection to stay connected with our team. Access to a PC and smartphone for seamless communication. Excellent communication skills to engage with our team members effectively. A positive attitude and a willingness to learn and grow. If you're ready to embark on a rewarding journey with a company that values your growth and input we'd love to hear from you! Join us and become a part of our supportive and dynamic team.

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Join our dedicated healthcare team as an Expert Healthcare Sales & Admin Coordinator . In this pivotal role you'll drive our patient engagement process by converting leads into booked appointments and ensuring the seamless administration of patient records. We seek a detail-oriented professional with a knack for sales and a deep understanding of healthcare operations. Your primary responsibilities will include: Lead Follow-Up: Conduct phone calls to follow up on leads transforming inquiries into scheduled initial visits with deposits paid. Appointment Management: Efficiently book cancel and reschedule patient appointments ensuring optimal clinic flow. Administrative Coordination: Upload and manage patient documents within the Electronic Health Records (EHR) system maintaining accuracy and confidentiality. Lead Generation: Actively generate new patient leads and manage incoming calls to convert them into booked appointments. Missed Visit Follow-Up: Proactively contact patients to reschedule missed appointments ensuring high retention and satisfaction rates. To excel in this role you should possess: Proven expertise in healthcare sales and administration. Strong organizational and multitasking skills with a keen attention to detail. Exceptional communication skills both verbal and written. Experience with EHR systems and a commitment to maintaining patient confidentiality. Proactive and customer-focused approach to patient care. This is a remote position providing you with the flexibility to work from anywhere while making a significant impact on our healthcare services. If you thrive in a fast-paced detail-oriented environment and have a passion for healthcare we encourage you to apply.