Phone Support Jobs

We're on the hunt for a Friendly Account Supporter who thrives in a remote working environment and is ready to grow with us! As an Account Supporter you'll play a key role in ensuring our clients are happy and well-supported. Your day-to-day tasks will involve maintaining clear and effective communication providing top-notch support and fostering reliable partnerships. What you'll need to succeed: A stable internet connection to stay connected with our team. Access to a PC and smartphone for seamless communication. Excellent communication skills to engage with our team members effectively. A positive attitude and a willingness to learn and grow. If you're ready to embark on a rewarding journey with a company that values your growth and input we'd love to hear from you! Join us and become a part of our supportive and dynamic team.

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Join our dedicated healthcare team as an Expert Healthcare Sales & Admin Coordinator . In this pivotal role you'll drive our patient engagement process by converting leads into booked appointments and ensuring the seamless administration of patient records. We seek a detail-oriented professional with a knack for sales and a deep understanding of healthcare operations. Your primary responsibilities will include: Lead Follow-Up: Conduct phone calls to follow up on leads transforming inquiries into scheduled initial visits with deposits paid. Appointment Management: Efficiently book cancel and reschedule patient appointments ensuring optimal clinic flow. Administrative Coordination: Upload and manage patient documents within the Electronic Health Records (EHR) system maintaining accuracy and confidentiality. Lead Generation: Actively generate new patient leads and manage incoming calls to convert them into booked appointments. Missed Visit Follow-Up: Proactively contact patients to reschedule missed appointments ensuring high retention and satisfaction rates. To excel in this role you should possess: Proven expertise in healthcare sales and administration. Strong organizational and multitasking skills with a keen attention to detail. Exceptional communication skills both verbal and written. Experience with EHR systems and a commitment to maintaining patient confidentiality. Proactive and customer-focused approach to patient care. This is a remote position providing you with the flexibility to work from anywhere while making a significant impact on our healthcare services. If you thrive in a fast-paced detail-oriented environment and have a passion for healthcare we encourage you to apply.

* :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var(--scroll-root-safe-area-inset-bottom 0px)+var(--thread-response-height)) scroll-mt- calc(var(--header-height)+min(200px max(70px 20svh))) dir= auto data-turn-id= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-turn-id-container= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-testid= conversation-turn-4 data-scroll-anchor= false data-turn= assistant > We are looking for a reliable and proactive Customer Support Virtual Assistant to join our growing USa and UK e-commerce business. We sell personalized gifts and custom products across multiple online platforms and are looking for someone who can provide exceptional customer service while helping us maintain fast response times and high customer satisfaction. Position Details Remote position Preferably full-time Work available 7 days per week Working hours can be arranged according to your own schedule Daily workload varies depending on order volume and customer inquiries Long-term opportunity for the right candidate Responsibilities Reply to customer messages across all our platforms Answer product personalization and shipping questions Assist customers with order updates and delivery inquiries Handle customer concerns professionally and efficiently Follow company guidelines and customer service procedures Communicate with production and management when required Monitor inboxes and ensure messages are answered promptly Help maintain excellent customer satisfaction ratings Escalate complex cases when necessary Requirements Excellent written English Previous customer service experience Strong attention to detail Friendly and professional communication skills Ability to work independently Highly organized and reliable Comfortable working across multiple platforms and systems Experience with Etsy Amazon Shopify eBay Not On The High Street or similar platforms is an advantage Ideal Candidate Enjoys helping customers Learns quickly Takes ownership of tasks Can manage workload independently Is looking for a long-term position rather than short-term freelance work To Apply Please send: A brief introduction about yourself Details of your customer service experience Platforms you have worked with Your availability and time zone What is your current occupation We are looking for someone who genuinely cares about customer experience and wants to become a valued long-term member of our team.

Join the dynamic team at DNS Construction as a Bilingual Appointment Setter . We are seeking a detail-oriented professional fluent in both Portuguese and English to manage incoming calls and schedule appointments with potential clients interested in our construction services. As a crucial link between our company and prospective clients you will ensure that every lead receives comprehensive information about our offerings and guide them through our well-defined script to set up appointments efficiently. Key Responsibilities: Answer incoming calls from potential clients interested in DNS Construction services. Provide detailed information about our construction services to generate interest. Schedule and confirm appointments for site visits and consultations. Guide clients through a pre-defined script to ensure a consistent and professional interaction. Qualifications: Proficient in both Portuguese and English with excellent communication skills in both languages. Mid-level experience in a similar role preferably in the construction industry. Strong organizational skills with a detail-oriented approach. Ability to work independently in a remote setting managing time effectively. Join us in delivering exceptional service to our clients while enjoying the flexibility of remote work. Apply now to become a part of our technical and detail-focused team at DNS Construction.

Are you a proactive and enthusiastic Virtual Assistant with a background in construction and medical industries? We are seeking a motivated professional who is eager to make a significant impact through effective lead generation and exceptional customer service. In this role you will be an integral part of our team tackling a variety of tasks that ensure smooth operations and customer satisfaction. We are looking for someone who thrives in a remote environment is highly organized and has a knack for connecting with clients. Key Responsibilities: Generate and nurture leads across the medical and construction sectors Deliver outstanding customer service to our clients Follow up diligently on leads to foster strong business relationships Manage appointments and bookings efficiently Coordinate and manage calendars to optimize schedules Required Skills & Tools: Proficiency with Google Workspace and CRM systems Mid-level experience in a similar role Strong communication and interpersonal skills Ability to work independently and meet deadlines Join us and bring your expertise and passion for success to a team that values growth and collaboration. If you're ready to take your career to the next level we want to hear from you!

We're not just hiring a Virtual Assistant - we're hiring a leader! Join our dynamic team as a Bilingual Administrative Assistant in the forklift service industry. We are seeking a detail-oriented professional fluent in both English and another Spanish to support our administrative operations. Your expertise will help streamline our communication and ensure the smooth processing of customer interactions and back end support. This is a stable long-term position with real growth potential into higher leadership roles. If you want a job where you're trusted respected and paid consistently - you'll want to apply. --- Work Schedule (Important) Full-Time: Minimum 40 hours per week * Salary-based (not hourly) * Must overlap with U.S. Eastern Time (8:00 AM - 5:00 PM EST) If you cannot commit to this schedule this role is not a fit. As an integral part of our team your key responsibilities will include: Answering phone calls from customers and addressing their inquiries with professionalism. Setting up customer information in our system to maintain accurate records. Preparing and sending estimates to provide clear and timely information to clients. Creating invoices using Quickbooks Online to ensure accurate billing. Handling approvals and ordering parts to support our service operations. To succeed in this role you should possess: Mid-level experience in an administrative role preferably within a technical or service-oriented industry. Proficiency in Quickbooks Online or similar accounting software for efficient financial processing. Strong organizational skills and attention to detail to manage multiple tasks effectively. Excellent communication abilities in both English and Spanish enhancing our customer service experience. Proficient in typing and Microsoft Office. This remote position offers the opportunity to work in a technically-driven environment where precision and customer satisfaction are paramount. If you are ready to contribute your skills to a fast-paced team apply today!

We are looking for a detail-oriented Virtual Assistant who already understands how home care agencies operate - someone who can hit the ground running and support our day-to-day administrative and operational needs with minimal hand-holding. Responsibilities: Support client intake onboarding and scheduling orientation Communicate with referral sources care managers and caregivers Assist with compliance tracking and caregiver call-out management Maintain accurate records in agency systems Draft correspondence outreach messages and administrative documents Support geographic expansion efforts into new markets Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: MUST HAVE PREVIOUS HOMECARE AGENCY EXPERIENCE ONLY CANDIDATES WITH HOMECARE EXPERIENCE WILL BE CONSIDERED Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently Familiarity with medicaid billing EVV or LME/MCO credentialing preferred Nice to have: Familiar with tools like Google Workspace Zoom & Teams Experience creating new SOP's SEO & website creation

Join our dynamic team as an Entry-Level Administrator in the education consultation industry where you will play a vital role in supporting international students seeking academic opportunities. We are looking for a detail-oriented individual who thrives in a fast-paced technical environment. As an administrator you will be responsible for ensuring smooth communication and efficient operations. Your daily tasks will include: Replying to messages and emails promptly to maintain excellent communication with students and educational partners. Answering phone calls and messages to provide top-notch customer service and address inquiries. Engaging in advertising efforts on social media platforms to enhance our presence and attract prospective students. Providing exceptional customer service to assist students through their application process. Managing student applications with a high degree of accuracy and attention to detail. While specific tools are not specified a strong ability to adapt to various software and platforms is essential. We are seeking candidates with excellent communication skills a proactive attitude and a passion for helping students succeed in their academic journeys. This is a remote entry-level position perfect for someone eager to start their career in the education consultation industry. If you are meticulous technically inclined and ready to make a difference we would love to hear from you!

Join our dynamic team as a Virtual Assistant specializing in lead generation cold calling and appointment setting within the merchant payment processing industry focusing on restaurants bars and retail sectors. We are seeking a mid-level professional who is detail-oriented and technically skilled to drive our business development efforts. In this role you will: Conduct comprehensive lead generation to identify potential clients in the target sectors. Execute strategic cold calling campaigns to engage prospects and introduce our services. Set and manage appointments for our sales team to close deals effectively. We are looking for candidates with: Proven experience in lead generation and cold calling. Strong communication and interpersonal skills. Ability to work independently and manage time efficiently. This remote position requires a self-starter with a keen eye for detail and a technical aptitude for navigating digital tools and platforms. If you are ready to make an impact in a fast-paced industry we would love to hear from you.