Vacation Rental Operations Specialist

Join Our Growing Vacation Rental Business! We are seeking a highly organized, detail-oriented, and proactive Vacation Rental Operations Specialist to support the day-to-day management of our vacation rental portfolio. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has experience with property management platforms and operational coordination. Key Responsibilities Manage daily email communications with guests, vendors, and partners. Apply for, renew, and maintain property licenses across various platforms and jurisdictions. Draft, process, sign, and extend contracts as needed. Prepare written reports for ownership and relay important phone communications. Manage pricing strategies using PriceLabs and other revenue management tools. Assist the owner with operational, administrative, and project-based tasks. Maintain and update spreadsheets, financial records, and operational documents. Prepare and calculate income reports twice per month. Create, optimize, and update property listings on platforms including: Airbnb Guesty http://B[hidden] VRBO Breezeway Process guest refunds when necessary. Monitor guest reviews and ratings while helping maintain excellent performance metrics. Ideal Candidate Strong written English communication skills. Excellent organizational and time-management abilities. Experience with vacation rental management or property management operations. Familiarity with Airbnb, Guesty, VRBO, http://B[hidden], Breezeway, and PriceLabs is a significant advantage. Comfortable working with spreadsheets, reports, and financial data. Highly detail-oriented, reliable, and able to work independently. Strong problem-solving and multitasking skills.