Towing and Roadside Dispatcher Towing and Roadside Dispatcher SOS DISPATCH · Freelance SOS DISPATCH · Freelance Mar 2021 - Present · 2 yrs 2 mos Mar 2021 - Present · 2 yrs 2 mos California, United States · Remote California, United States · Remote -Dispatching light to heavy duty towing services to client in need. -Look for professional drivers to assign the job with proper towing equipment's. -Provide reports to upper management. -Dealing with client, insurance and drivers-Dispatching light to heavy duty towing services to client in need. -Look for professional drivers to assign the job with proper towing equipment's. -Provide reports to upper management. -Dealing with client, insurance and drivers Skills: Customer Relationship Management (CRM) · Dispatching · Order Entry · Back Office Operations · Microsoft Office Skills: Customer Relationship Management (CRM) · Dispatching · Order Entry · Back Office Operations · Microsoft Office Back Office Employee Back Office Employee Awesome OS · Full-time Awesome OS · Full-time Dec 2018 - Dec 2020 · 2 yrs 1 mo Dec 2018 - Dec 2020 · 2 yrs 1 mo Philippines · On-site Philippines · On-site -Dispatching repair technician to client for TV repairs. -Coordinates with technician and clients if job is completed. -Outbound calls -Chat support -Email support -Check updates for the completion of the job-Dispatching repair technician to client for TV repairs. -Coordinates with technician and clients if job is completed. -Outbound calls -Chat support -Email support -Check updates for the completion of the job Skills: Outbound Marketing · Microsoft Backoffice · Order Processing · Customer Relationship Management (CRM) · Dispatching Skills: Outbound Marketing · Microsoft Backoffice · Order Processing · Customer Relationship Management (CRM) · Dispatching Order Entry Specialist Order Entry Specialist iQor Philippines · Full-time iQor Philippines · Full-time Mar 2015 - Oct 2018 · 3 yrs 8 mos Mar 2015 - Oct 2018 · 3 yrs 8 mos Philippines · On-site Philippines · On-site -Received and process customer orders. -Inbound calls -Outbound calls -Billing and payment processing-Received and process customer orders. -Inbound calls -Outbound calls -Billing and payment processing Skills: Order Management · Order Processing · Billing Process · Payment Card Processing · Inbound Sales