A dedicated and skilled professional with a versatile skill set and vast sales experience. Has the ability to instill a shared, enthusiastic commitment to customer relationship building as a key driver of company/business goal attainment. I've been in the BPO industry for almost 9 years now. I handled and supported different accounts like Customer Service, Technical Support, Lead Generation, Appointment Setting, and Account Executive/Manager. I am highly experienced in researching and resolving customer problems by utilizing strong problem-solving and communication skills to deliver customer satisfaction. In-depth experience assessing individual needs, up-selling and cross-selling solutions to serve better both the customer and the company I am also facilitating B2B/B2C sales deals, and nurturing account relationships positions me to impact your company/business substantially. I am Detailed-oriented, multi-tasker that excels in high-volume customer service environments. I can also do admin work and I could be a virtual assistant since I have strong knowledge in making reports I could do microsoft excell, google sheet, [hidden] diff virtual assistance task. Speaking on the phone and closing sales is my passion, but the services I offer isn’t limited to Telemarketing, Appointment Setting or Cold Calling. I can also offer Data Entry, Web Research, Writing, Email Marketing, Live Chat Support and Skip Tracing jobs. I am familiar with a number of tools like Salesforce, TalkDesk, Podio, CallRail, Zoho, Mojo, Vulcan, MLS, Boomtown, Google Docs, Google Form, Google Sheet and MS Office. I have experience in using dialer like Sypke, Google Voice, RingCentral, 8X8, Zoiper, XLite and Cisco. I treat every project, big or small, as my own. I am innovative and exert 100% effort every step of the way. Clients are pleased with my ability respond quickly, and give timely updates to ensure they are made aware of the project’s progress. I am committed, passionate and most importantly, I deliver GREAT RESULTS. I am trustworthy, dependable, reliable, have great work ethics and complete in-home office set up. All of these traits are very vital when you are hiring someone remotely. So if you want to experience top of the line quality work, please feel free to send me a message and I will reply almost instantly.