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Profile picture of remark b., Customer Service Expert

remark b.

$640/Month
($4/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Expert

4.3

Hello, my name is Remark Balmaceda. I have extensive experience in various roles, including team leadership, technical support, and customer service, which has equipped me with a diverse skill set. Over the past several years, I've had the privilege of working with reputable companies such as Quantrics, IBEX Global, TeleTech, and Teleperformance. In my role as a Team Leader at Quantrics, I honed my management skills, leading a team to achieve high performance and client satisfaction. My background also includes technical support, where I specialized in broadband helpdesk and email technical support, ensuring seamless communication and problem-solving for our clients. Additionally, I have valuable experience as a Customer Support Representative at Teleperformance, where I focused on client retention and delivering exceptional service. I am proficient in data analytics, critical thinking, and negotiation, with a strong command of tools like Microsoft Excel. My education in Information Technology further complements my hands-on experience, allowing me to leverage technology to drive results. My objective is to bring excellence and innovation to the table, ensuring that both personal and organizational goals are met. I look forward to collaborating with you and achieving great success together.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$640/Month Full-Time College Level 7 years
EXPECTED SALARY AVAILABILTY
$640/Month Full-Time
EDUCATION EXPERIENCE
$College Level 7 years

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