I can be a Virtual Assistant, I can do Administrative tasks like Internet Research, Keyword Research with the use Google AdWords and have Excellent English Language Comprehension. Also, I can also do a basic task like; Data Entry with the use of Google Docs and Spreadsheets, Google Drive and Google Calendar. Additional skill is editing photos and videos with the use of Adobe Photoshop, Adobe Lightroom, Canva, CupCut Pro and other video editing softwrares. I also have experience in Content Moderation from one of the leading BPO companies in my country. I am a college graduate of BS Computer Science with experience in office-based jobs for years. I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate and Eager to learn new things. I can communicate well in the English Language to assure Good Service. I can be very useful in your team since my main objective to my clients is to give an Outstanding Results, Long Term Relationship, Professionalism, and Leave them 100% Satisfied with my work. I am also an experienced Customer Service Representative for 8 months. I handled Healthcare account wherein we are assisting members about their concerns and issues regarding their insurance at Wellcare. We also process payments for their monthly premium via Credit Card, Debit Card and Checking or Savings account. We also check the status of their medication and what specific medications are covered by thier plan. As an experienced CSR I learned how to handle irate callers. I also learned how to properly emphatized, provide good acknowledgement and giving the best assurance on their concerns. I also became a Video Editor for a short-term project at Acadsoc LTD for 3 months and worked as an ESL Tutor for 1 year at the same company. My recent job experience was being a Content Moderator for 3 months and promoted as an SME (Subject Matter Expert) for 7 months. During my tenure as a SME, I learned a lot of skills specially admin tasks and leadership. I were able to gained lots of knowledge in using Google sheets and sending emails and reports to different person or group of persons. I also learned how to do MOMs and reports during call meetings in MS Teams.