Hire Customer Service Representative/Lead Generation/General Virtual Assistant In Philippines

Are you looking to hire a Customer Service Representative/Lead Generation/General Virtual Assistant In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Audrey R., Customer Service Representative/Lead Generation/General Virtual Assistant

Audrey R.

$480/Month
($3/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Representative/Lead Generation/General Virtual Assistant

4.3

Hi! My name is Audrey and I got a Masters degree in Business Administration. I have an experience in Cold-Calling Outbound/Inbound Calls, Appointment setting, Lead Generation, Admin VA, Customer Service and Sales. I worked for Affordable Care Act or the Obamacare Health Insurance where we are upselling health insurance and Medicare. I'm handling 300-400 calls a day thru an auto dialer which is the Convoso with a target and productivity of 2-3 transfers a day. I also worked as a Virtual Market Research Interviewer at Dynata Global where we are calling and texting households to conduct surveys. I'm handling 400-500 calls a day thru an auto dialer which is the Forsta dialer with a target and productivity of 4-5 surveys a day. I also did Outbound Calls and Email support for Hotel Engine, it's related to sales where we are calling Hotels to ask for a refund for the unused hotel bookings in behalf of the customer. Our target is to get $1000-2000 dollars refund a day which I hit everyday. We're using a CRM tools for this one so I am familiar with Salesforce and Citrix. I also did Inbound Calls for Centene Ambetter healthcare Insurance. My job was handling their Billing concerns, scheduling the customer for doctor's appointment, health insurance claims and customer service. We're using a CRM tools for this one so I am familiar with Salesforce and Citrix.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$480/Month Part-Time Master 1 years
EXPECTED SALARY AVAILABILTY
$480/Month Part-Time
EDUCATION EXPERIENCE
$Master 1 years

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Francis A.

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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