Hire Customer Service Representative In Philippines

Are you looking to hire a Customer Service Representative In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Friella M., Customer Service Representative

Friella M.

$501/Month
($3.13/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Representative

4.3

Handles customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions. Resolved an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers of both new and established employees. Helped company attain the highest customer service ratings (as determined by external auditors)—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$501/Month Full-Time College Level 5 years
EXPECTED SALARY AVAILABILTY
$501/Month Full-Time
EDUCATION EXPERIENCE
$College Level 5 years

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Eleonore M.

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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