Janica R. - Customer Service Representative

Q: Can I interview Janica before hiring?

Absolutely! You can request a video interview with Janica before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Janica work in?

Janica is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Janica work full-time and weekends?

Yes, Janica is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Janica use?

Janica is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Janica start?

Janica can typically start within 24-48 hours after you finalize the contract.

Q: Does Janica sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Janica to sign.

Philippines

$1.88

per hour

$301

per month

4.1(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed61 WPM

📶 Connection99 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate98%

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Hourly Rate ($)

Hours per Week

How to Hire Janica

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About Janica R.

Janica works as a dedicated customer service representative with 2 years of professional experience. Janica focuses on Call Center, Customer Service, Customer Experience, Customer Retention for clients worldwide. Available at $1.88 hourly ($301 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Janica's Rate

1.88

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative

I worked as a Customer Service Representative for a year and a half in a well-known BPO Company in Davao and eventually got promoted as a Social Relations Specialist. Working in the Customer Relations field, I have mastered the art of listening to clients and catering to their concerns as efficiently as possible since I value their time as I value my time as well for maximum productivity. I understand what the client needs and wants and I always aim for a positive result leading to the client's continuous stay in the company I am working for. Part of my work as a Customer Service Representative and Social Relations Specialist is emailing members from resolving their concerns, reminding them of events, and for important details regarding their accounts. On the other hand, I have interned as an Administrative Staff in Davao City Water District in their Community Relations and Affairs Department which makes me proficient with communication skills, paper management, and research skills.

$1.88

Hourly Rate

$301

Monthly (Est.)

Part-Time

Availability

2 years

Experience

Jobs Done

Skills & Expertise

Call Center Customer Service Customer Experience Customer Retention Customer Strategy Live Chat Operator Administrative Support Chat Support

Languages

EnglishFilipino

Industries Supported

Hire Janica for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Law Firms, VA for Healthcare

Client Reviews

💎

Victoria Mitchell - 10 months ago

Jewelry Brand

Janica has an eye for detail that's perfect for our business.

Portfolio

Frequently Asked Questions about Janica R.

Can I interview Janica before hiring?

Absolutely! You can request a video interview with Janica before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Janica work in?

Janica is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Janica work full-time and weekends?

Yes, Janica is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Janica use?

Janica is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Janica start?

Janica can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Janica sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Janica to sign. This ensures your confidential business information stays protected.