Hire Customer Service Representative In Philippines

Are you looking to hire a Customer Service Representative In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Jessica R., Customer Service Representative

Jessica R.

$640/Month
($4.00/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Representative

4.8

I serve as the frontline support for customers, ensuring their needs are met with professionalism, efficiency, and a positive attitude. I handle a wide range of inquiries via phone, email, chat, and social media, resolving issues promptly while maintaining a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries, providing accurate information about products, services, orders, and policies. Resolve complaints efficiently by identifying problems, offering appropriate solutions, and ensuring follow-up. Maintain detailed and organized records of customer interactions using CRM systems. Collaborate with cross-functional teams such as sales, logistics, and technical support to address complex customer concerns. Stay informed about product updates, company policies, and promotions to deliver up-to-date information to customers. Maintain performance metrics related to response time, resolution rate, and customer satisfaction. Core Skills: Excellent verbal and written communication Strong problem-solving and conflict resolution abilities Empathy and active listening Ability to multitask in a fast-paced environment Proficiency in customer support software and CRM tools

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$640/Month Freelance Bachelor 4 years
EXPECTED SALARY AVAILABILTY
$640/Month Freelance
EDUCATION EXPERIENCE
$Bachelor 4 years

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Lei R.

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Kristel E.

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Razel A.

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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