Hire Customer Service Represetative In Philippines

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Profile picture of Jerick., Customer Service Represetative

Jerick.

$400/Month
($2.50/Hour)

Philippines

Member since:

Last logged: ago


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Customer Service Represetative

4.2

I graduated from Notre Dame of Dadiangas University last October 2018 with AB Psychology. I have been a customer service for more than 2 years at OnlineJob.ph: [hidden]inejobs.ph/jobseekers/info/643789. The 1st company that I was with is Valex Goh, a Singapore-based eCommerce business and we sell products around the world mainly, in the USA and Europe. My main job there was to answer 100 tickets a day at Freshdesk and report some incorrect order, return, and a refund to our Team Leader, and then she will be the one to process it in Shopify. So, we mainly answer tickets and do a report in Excel. The 2nd company that I have been is BabyOrBump, which is a UK based business that is owned by Dean Smith. In this company, I am the only Customer Service that was hired and I do all the answering in all the tickets in the different ticketing systems. In the first 4 months, we used Gorgias as a ticketing system and it is easier to use. After that, we transferred to Freshdesk. I also learned how to process orders here from our supplier which is China and we used SourceInBox in processing orders. I also process refunds, update the tracking number, canceling orders, duplicating orders, changing orders, and more.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$400/Month Full-Time Bachelor 2 years
EXPECTED SALARY AVAILABILTY
$400/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 2 years

Portfolio

Jerick.

pdf

My Resume

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