Hire Customer service specialist/ Virtual Assistant In Philippines

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Profile picture of Janet M., Customer service specialist/ Virtual Assistant

Janet M.

$701/Month
($4.38/Hour)

Philippines

Member since:

Last logged: ago


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Customer service specialist/ Virtual Assistant

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I've been a Customer Specialist at telecommunications companies in New Zealand and Canada for more than five years. I specialize in billing and collections and have perfect phone manners and the ability to deal with angry or upset customers. Some highlights of my relevant experience are: Getting 60 or more calls daily from businesses and private people who have questions about their bills, orders, installations, scheduling of technicians, or who need help with past-due accounts. Keeping a customer satisfaction rate of 95% on average. Getting most problems solved on the first call so more customers can get help. As an expert in the field, I was put in charge of training and keeping an eye on new agents while they were nesting My time at Vodafone NZ and Bell Canada helped me become a better leader, taught me how to be more organized, and taught me a lot about selling more services and goods to potential clients. I've also worked at a manufacturing and logistics company, where I was in charge of administration and trained and supervised the production team in the office and warehouse.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$701/Month Full-Time College Level 10+ years
EXPECTED SALARY AVAILABILTY
$701/Month Full-Time
EDUCATION EXPERIENCE
$College Level 10+ years

Portfolio

Janet M.

pdf

Resume

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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