Hire Customer Service In The Philippines

I am an experienced professional & well-rounded Customer Service Support/Executive-Virtual Assistant for 7 years now (4 yrs. Call Center & 7 yrs. Home-Base). I am very good in multitasking, familiar with multiple and different CRM software [Magento, ZOHO, ZenDesk, Infusionsoft & Salesforce], social media platforms [Facebook, Twitter and Instagram] & Applications [HubSpot, Xero, Asana, Seller Central, AMAZON FBA, Aliexpress, dropshipping, Pipedrive, Lastpass, REI Blackbook, Wordpress, ClickFunnels, Trello, Google suite & voice, Canva, Slack & RingCentral]. Previously I work in a similar role as Customer Support Representative/Virtual Assistant in a New York-based company. My responsibility revolved in the following role - phone support for inbound/outbound calls, email processing/support/campaign & email marketing, chat support/ticketing system, social media marketing, minimal billing & accounting process, basic technical troubleshooting steps, and refund processing. I got promoted to the managerial post leading 10 brilliant agents. I always make sure that all procedures/guidelines/protocols are being followed within the company. My experience has helped me improve my leadership skills, hone my organizational skills and provided me with extensive knowledge in multiple applications and software. Personally I am good at time management, attention to detail, fast learner & hungry for an opportunity, very motivated, willing to be trained and very focused on objectives to achieve department goals.  I am also very familiar in general office management set-up for quite some time, well versed in multiple database software programs including Microsoft 365 and Google Docs, PowerPoint, Excel, Access, Dropbox & Adobe Acrobat. I have a dedicated workstation at home, quiet, undisturbed, and I own both a PC-desktop and a laptop running in Windows 10 with i3 and i5 intel core chip. I have a stable internet FIBER connection for almost 48-50 Mbps & I am using a USB headset (Plantronics). Here is the link of my speed test ([hidden][hidden]/result/[hidden]) I don't have an existing job at the moment and I can start immediately working either part-time or full-time. I can work on a changing shift and schedule. I'm very confident I'd make a strong addition to your team. With my experience and natural communication skills make me a uniquely qualified and very fit for the position. I would appreciate the opportunity to meet you for an interview. Please take a look at my resume: http://bit.ly/2Yk8LMv Sample voice recording: http://bit.ly/2KjAG5a You can contact me through skype: Skype [hidden]: [hidden]pe