Hire Customer Support Expert In Philippines

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Profile picture of Zandro G., Customer Support Expert

Zandro G.

$1600/Month
($10/Hour)

Philippines

Member since:

Last logged: ago


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Customer Support Expert

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Experienced Virtual Assistant | Customer Support Expert | 18+ Years in Operations & Team Management I’m Zandro Guillermo, a seasoned Virtual Assistant and Customer Support Leader with over 18 years of experience in customer service, operations, and team management across global BPOs and startups. I specialize in delivering high-quality support, optimizing workflows, and managing teams to meet KPIs and enhance customer satisfaction. As a VA, I’ve successfully handled communications, CRM management, project updates, and marketing support for U.S.-based clients. I’m proficient in tools like Dealer Center CRM, Intercom, Zendesk, Jira, ClickUp, Microsoft Teams, and Genesys. My background includes team leadership, SOP creation, quality audits, and customer experience improvements. I’m highly adaptable, detail-oriented, and thrive in fast-paced virtual environments. If you're looking for a reliable, experienced, and results-driven Virtual Assistant who can support your operations and drive customer success, I’d love to connect.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1600/Month Part-Time Bachelor 10+ years
EXPECTED SALARY AVAILABILTY
$1600/Month Part-Time
EDUCATION EXPERIENCE
$Bachelor 10+ years

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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