Amazon Product Sourcing | Product Listing | Wholesale Sourcing Hi, I'm Donna from the Philippines -- Experienced eCommerce Back-Office Support for Shopify and Amazon stores. I specialize in managing orders, order fulfillment, tracking orders and shipments, optimizing product listings to improve conversion rates, processing refunds, and providing professional customer support through email and chat. My goal is to deliver excellent customer experiences while maintaining smooth and organized store operations. What I Can Help You With: Amazon Seller Central Support Shopify store management Amazon FBA health monitoring Dropshipping operation management Wholesale sourcing & supplier coordination Order management (Shopify and Amazon Seller Central) Product Listing Optimize product listings (titles, bullet points, descriptions) Conduct thorough keyword research Order processing & order tracking Order Fulfillment Product research and competitor research Inventory management Customer support via email and chat Refunds, returns, and tracking updates Shipping coordination, supply chain management and claims with carriers Admin support, data entry, and report management Monitor shipment statuses (track, identify delays, resolve discrepancies) Maintain shipment documentation (invoices, packing slips, tracking numbers) Coordinate with suppliers and prep centers to ensure products are correctly labeled Prepare daily/weekly reports of vetted, profitable products Ensure inventory sync and policy compliance Build long-term supplier relationships Maintain and update Google Sheets tracking product leads, ROI, supplier inf Tools/Program I Use: Shopify, Amazon Seller Central, Zendesk, Amazon Chime, Reamaze, Amazon Seller Central, Gorgias, Bpoint, Supply Chain Management (Parcel Panel, i7 Tracker, Track123), AS400 Royal Mail Click & Drop, Timetree, Hubstaff, Calendly, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), OneDrive, Grammarly, ChatGPT, Microsoft Teams, Zoom, Google Meet, Skype, Avaya, Viber, WhatsApp, Slack Why Clients Work With Me: Reliable, organized, and detail-oriented Motivated and experienced Amazon Advertising Specialist Quick learner with the ability to adapt to new systems Strong knowledge of Seller Central and listing optimization Focused on delivering professional and timely results Skilled in product research for online arbitrage Strong analytical skills with the ability to interpret data Familiarity with Amazon’s shipping policies and performance metrics Excellent communication and project management skills With working computer, fast, reliable internet connection, and quiet workspace Invite me for an interview If you are looking for a dependable and efficient VA to handle your store operations so you can focus on business growth, I would love to be part of your team. Amazon, Shopify, Microsoft Excel, English Speaking, Product Listing, Seller Central, Lead Generation, Ecommerce, Supply Chain Management, Product Research, Market Research, Attention to Detail, FBA, Wholesale Sourcing, Microsoft Excel, Gorgias, Google Sheets, Product Sourcing, Amazon Seller Central, Critical Thinking, Data Analytics, English, Data Entry, Inventory Management, E-Commerce, Administrative Support, Email Handling, Keepa, Seller Amp SAS, Communication, Client Relationship Management, Purchasing