Experienced VA, I have worked closely with CEOs (real estate industry) to streamline their operations, manage their schedules, and provide them with the support they need to succeed. I am a humanities graduate and am currently taking a master's with a passion for research, I have developed a keen eye for detail and a rigorous approach to information gathering. I am always committed to finding the most accurate and insightful information possible. At the heart of my business is a deep respect for my client's privacy and confidentiality. I take Non-Disclosure Agreements very seriously, and I always honor and value them 100%. That being said, if my client is comfortable with it, I am more than happy to manage teams to handle multiple and more complex projects. Communication and transparency are essential to me, so I always make sure to keep my clients in the loop every step of the way. The key to my success as a freelancer is having a small but highly skilled team of professionals that I can rely on. I have individuals with the right skills and expertise, I am able to provide my clients with the high-quality work they expect. Niches and Services: ✅ Project Management ▪ Categorize tasks according to priority level ▪ Delegate tasks to appropriate team members ▪ Monitor project/task status and completion ▪ Communicate and follow up regularly with clients and team members ▪ Provide regular status reports to clients ✅ Office Management ▪ Schedule management ▪ Report and presentation writing ▪ Email communication and group communication ▪ Form and document creation ▪ File organization ▪ Workflow creation ▪ Standard Operating Procedures (SOP) creation and updating ✅ Customer Service & Support Management ▪ Customer communication ▪ Copywriting of help articles ▪ Configuration of chat robots ✅Email Management & Integrations ▪ Newsletter creation ▪ Newsletter copy updating ▪ Email copywriting ▪Contact management ▪Lead generation and market research ✅ Social Media ▪ Page and Account Set-up ▪ Post Scheduling ▪ Copywriting for Post Captions ▪ Template Graphic Design ▪ Business Suite Management ▪ Engagement via Comments & Direct Messages ▪ Group Management ✅ Graphic Design ▪ Social Media Post Templates ▪ Banners & Covers ▪ Ebooks & PDF Materials ▪ Posters & Ads ▪ Website Graphics ▪ Infographics ▪ Presentations ▪ Proposals