Hire Virtual Assistant In The Philippines

Hello, I'm Lily Victoria Gregorio, I've been in the Outsourcing industry for more than ​5 ​years. That's a combination of the following experiences below. ​Customer Support Specialist​ -​ August 2015 - June ​ ​Teleperformance Makati​ ​• Receive inbound customer calls, to achieve agreed targets and standards applied to the campaign/account, to resolve queries and complaints. Maintain customer requirements and contribute to the overall improvement of campaigns/accounts. Achieve call handling targets and standards. · Checking customer’s transaction history · Card Activation · Identifying fraudulent activit​y​​ ​Customer Support Specialist/Chat Support/Email Support​ ​February 2019- September 2022 ​Concentrix ​ ​• Answering questions about a company's products or services. • Processing orders and transactions. • Resolving issues and troubleshooting technical problems. • Delivering information about a company's offerings. • Providing proactive customer outreach. • Handling customer complaints. • Collecting and analyzing customer feedback Having all of these experiences. I can tell you that I can surely deliver your expectations. I would like to have a call or chat with you at your most convenient time. Thank you, Lily Victoria Gregorio Mobile Number: +63​[hidden]​ Whatsapp : +63​[hidden]​ Skype: [hidden]: ​live:.cid.8e57005d01986ca1 ​​Email:​ [hidden]​ CV: [hidden][hidden]/file/d/1bIgZSsCyF6mJKQRS0D80_BD7m9yZCvXn/view?usp=sharing