Are you looking for a reliable and detail-oriented Virtual Assistant who can help streamline your operations and support your business growth? With professional experience in Customer Service, Chat Support, Case Management, Credit Assessment, and Real Estate Virtual Assistance (Maintenance Department), I bring exceptional communication, organization, and problem-solving skills to help businesses run smoothly and efficiently. ⭐ How My Experience Supports the VA Role ✔ Customer Service & Chat Support Experienced in managing inquiries through email, chat, and voice support. I handle multiple conversations effectively, resolve issues promptly, and consistently provide excellent customer care. ✔ Real Estate Virtual Assistant (Maintenance Department) Worked closely with property managers, tenants, and vendors to coordinate maintenance requests and ensure timely resolutions. Key tasks include: Handling maintenance tickets and work orders Coordinating with vendors for scheduling and follow-ups Communicating updates to tenants and property managers Tracking and updating maintenance progress in CRM systems Ensuring accurate documentation and reporting ✔ Case Management & Problem-Solving Experienced in tracking concerns, following up on unresolved cases, and ensuring accurate documentation. I understand the importance of organization, timelines, and accountability. ✔ Credit Officer Background Skilled in data entry, financial assessment, and reviewing client information with precision. This experience enhanced my attention to detail and data accuracy. ✔ Administrative & Organizational Support Capable of managing inboxes, scheduling appointments, organizing digital files, maintaining spreadsheets, and keeping tasks structured so businesses stay efficient. This role strengthened my ability to multitask, stay organized, and maintain fast and clear communication. 📌 Services I Offer as a Virtual Assistant General Virtual Assistance Real Estate Virtual Assistance (Maintenance / Admin) Administrative Tasks & Back-Office Support Email & Chat Management Customer Service Assistance Data Entry & File Organization Appointment & Vendor Scheduling I am proactive, resourceful, and eager to grow. As a beginner VA seeking for a direct client, I am committed to delivering reliable, high-quality support and becoming a valuable partner in your business. 🛠 Tools & Skills Real Estate Tools: Buildium, Front, PropUp, Housecall Pro Productivity & Office: Microsoft Office, Google Workspace CRM Platforms: Salesforce & other CRM tools Excel & Spreadsheet Management Email, Chat & Customer Support Tools Strong Written & Verbal Communication Fast Learner, Detail-Oriented, Organized Let’s discuss how I can assist you! Send me a message today.