Hire IT Service Desk Level 2 In Philippines

Are you looking to hire a IT Service Desk Level 2 In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of ARTURO J., IT Service Desk Level 2

ARTURO J.

$1120/Month
($7/Hour)

Philippines

Member since:

Last logged: ago


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IT Service Desk Level 2

4.3

Serve as the first point of contact for customers seeking technical assistanceover the phone or email Perform remote troubleshooting through diagnostic techniques and pertinentquestions Determine the best solution based on the issue and details provided bycustomers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$1120/Month Freelance Bachelor 10+ years
EXPECTED SALARY AVAILABILTY
$1120/Month Freelance
EDUCATION EXPERIENCE
$Bachelor 10+ years

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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