Hi! Prosperous 2024! I am excited to apply for this role with your esteemed company. With a diverse background in e-commerce, as a healthcare assistant, customer service representative, process executive, and teacher by profession, I am confident in my ability to drive success and elevate your business. Having served as an e-commerce VA for both Shopify and dropshipping businesses, I possess a comprehensive understanding of the platform's functionalities and best practices. My experience includes managing product listings, optimizing store performance, and providing top-notch customer support to enhance the overall shopping experience. As a Customer Service Representative (CSR) for e-commerce giants like Wayfair, I have developed exceptional communication and problem-solving skills. My dedication to resolving customer queries promptly and ensuring their satisfaction has earned me a reputation for delivering outstanding service. Additionally, my time as a process executive for Molina, a prominent healthcare account, has equipped me with a keen eye for detail and a data-driven approach. I am adept at streamlining processes, maintaining accuracy, and managing large volumes of information efficiently. While I agree that there are many qualified candidates, I believe many qualities set me apart from the others. My diverse background and combined work experiences have equipped me with a versatile skill set. My adaptability and effective communication skills, honed in these varied roles, uniquely position me to navigate the challenges of this position seamlessly. I have a demonstrated track record of implementing process improvements and producing tangible outcomes, and I am devoted to not only satisfying the role's responsibilities but also actively contributing to business growth. My desire to put my heart into what I do further distinguishes me, as I seek an opportunity to leverage my enthusiasm, dedication, and skills to significantly contribute to your team's success. I feel confident in my unique blend of experiences and commitment to continuous improvement, which make me a valuable asset to your business. This is why I think and am confident that I am fit for this role. Thank you for considering my application. I am eager to discuss how my experience can add value to your Shopify operations and contribute to the growth of your business. Here's my CV: [hidden][hidden]/file/d/1b9ycWOPksi632pzMWg8SxoovGnNrLZtO/view?usp=sharing All the best, Shiena Abarquez