Hire Performance Development Coach | Team Lead In Philippines

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Profile picture of Audrey J., Performance Development Coach | Team Lead

Audrey J.

$800/Month
($5.00/Hour)

Philippines

Member since:

Last logged: ago


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Performance Development Coach | Team Lead

4.3

I've been working in the industry of customer service for 6 years. This helped me establish my skills in communicating and proposing alternative resolutions to customers. I have a background in supporting NA and CA clients from gaming, and retail to financial services. Other than that I have acquired skills in terms of processing and reading transactions, claims investigation and decision making, risk or fraud identification, and analyzing performance and data by the use of MS Excel. Things I can do: - Answer inbound calls and emails and make outbound calls as necessary - Handle customer inquiries on all communication platforms used by the business - Email and Calendar Management - Assist in scheduling appointments/site visits - Be the first point of contact for customers - Maintain and manage records and other business and/or client information - Assist in invoicing and billing - Skills in reading and analyzing transactions - Data Entry Tools I have experience with (please note that these are tools that I don't limit myself from the tools below, I am a quick learner and can easily navigate new tools or programs in a day or two.) - MS Office (Outlook, MS Excel, PowerPoint, Word) - G-Suite (Gmail, Docs, Sheets, Slides) - Communicating Tools: MS Teams, Slack, Discord, WhatsApp, - Basic Knowledge of Canva/Adobe Illustrator - AI Tools: Chat GPT, Otter.AI, Quillbot - Brief knowledge of Airbnb, VRBO, and Hospitable I have a strong passion for learning and growth. This serves as my drive to continuously improve and provide excellent assistance.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$800/Month Full-Time College Level 6 years
EXPECTED SALARY AVAILABILTY
$800/Month Full-Time
EDUCATION EXPERIENCE
$College Level 6 years

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