Hi! My name is Glaiza Dee Sansaet. I had experience in the BPO industry as a customer service rep for 5 years. I also have experience as an inside sales agent (ISA), a medical scheduler/appointment scheduler, an E-Commerce Order Processing & Integration Specialist, a recruiter, and an operations manager. I have been working in customer service since 2013. My current position is an operations manager in a healthcare staffing company where we source healthcare providers like physicians, nurse practitioners, physician assistants, and allied healthcare providers. I also have experience as a virtual medical scheduler for a Dermatology clinic based in New York. I have been doing this type of work for more than 9 years without any single scheduling problem. I have finished my successful projects, which involved research, extracting emails, Google Sheets, prospecting, customer service, follow-ups, managerial, credentialing, HR, and other related programs.  I am familiar with using tools such as CRM, Zillow, Zoiper Biz, Redfin, MLS, MS Office, Klara Text Application, Athena, OnSip, outlook, Gmail, Google Drive, Google, Google Sheets, ISR, Fresh Sales, Fresh Caller, NPI Registry, O[hidden], USA Genetic web form, USPS.com, Homeroots, Crelate, Monday, Vonage, WhatsApp, Zoom, Webex, Job Diva, Healthcare Source, Job Boards (Indeed, Zip Recruiter, DocCafe, Direct Shifts), and etc.  I am a responsible, flexible, and trustworthy employee and am diligent with a "can-do" attitude and am willing to be trained. I am confident that my pre-existing skills will allow me to fit into your environment and immediately support the needs of your organization.