Archie M. - Rockstar VA. Full-Time Results. Half the Cost

Q: Can I interview Archie before hiring?

Absolutely! You can request a video interview with Archie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

Q: What time zone does Archie work in?

Archie is based in Philippines and can adjust their schedule to overlap with your business hours.

Q: Can Archie work full-time and weekends?

Yes, Archie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview.

Q: What tools does Archie use?

Archie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more.

Q: What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee.

Q: How fast can Archie start?

Archie can typically start within 24-48 hours after you finalize the contract.

Q: Does Archie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Archie to sign.

Philippines

$10

per hour

$1,600

per month

4.8(0 reviews)

Philippines

Last active: recently

💻Technical Readiness

⌨️ Typing Speed73 WPM

📶 Connection67 Mbps

⏱️ Response Time< 1 hour

✅ Success Rate97%

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Hourly Rate ($)

Hours per Week

How to Hire Archie

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About Archie M.

Looking for a reliable rockstar va. full-time results. half the cost? Archie has spent 10+ years mastering this role. Day-to-day tasks span Customer Service, Customer Support, Virtual Assistant, AI (Artificial Intelligence) HW/SW. Start at $10 per hour, or $1,600 monthly for 40 hours/week.

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Archie's Rate

🎉You save $3,680/month = $44,160/year

Profile Summary

Rockstar VA. Full-Time Results. Half the Cost

With 24 years of experience, a single, highly Fortune 500 trained professional who manages every task with consistency, accountability, and expertise delivering more than a team ever could. I design customer experiences that slash onboarding time, cut support tickets by 30%, and deliver 100% CSAT so your clients don’t just stay…they refer. 👉 Save 40% on VA costs. 👉 Cut management time by 70%. 👉Real ROI from day one. 👉 Gain a true business partner, not just another inbox responder. Proven Results You Can Count On 🔹Faster, Frictionless Onboarding - Led onboarding journeys for 500+ SaaS clients, cutting time-to-value by 45% and boosting activation rates. 🔹 Hybrid Customer Experience Support (Phone • Chat • Email) Managed multi-channel support with SLA-driven responsiveness and delivered a 100% CSAT rating for over a year, brand-aligned, customer-first, and consistently exceptional. 🔹Ticket Volume Cut by 30% Cut ticket volume by 30% through proactive fixes, knowledge base optimization, and root-cause resolution resulting 100% CSAT 🔹Technical + Sales Fluency Troubleshoot technical issues and spot upsell opportunities. Trained to retain, drive conversions & grow customers. 🔹Platform Expertise Certified in Gorgias, expert in Zendesk & HubSpot. I don’t just use tools I optimize workflows, create tag systems, and build reporting dashboards that scale. 🔹Deep E-commerce & SaaS Expertise From Shopify Plus to subscription SaaS, I know the entire customer lifecycle across BB2B, B2C, D2C, B2B2C, and C2M model 🔹 Fortune 500-Trained | Startup-Ready Enterprise-level process discipline meets startup speed, adaptability & ownership—no hand-holding required. Why Work With Me: ✔️ Trained by TOP 500 US Fortune companies - AT&T- Bellsouth, Sprint, Charter Communcations, Walmart , Amazon, Apple, Apple, Google, CVS Health, Shopify, UnitedHealth Group, CVS Health, Berkshire Hathaway & McKesson ✔️ Built onboarding workflows for SaaS platforms and $2M+ stores ✔️ Reduced onboarding time by 50% using automation ✔️ Created training guides, KB articles, and process improvements ✔️ 100% Job Success Score on Upwork If you're looking for someone who can: → Deliver clear, structured onboarding experiences → Guide clients through technical setup and integrations → Improve SLA compliance and reduce manual tasks → Scale with your team and grow into a long-term role Only 2 spots open this month → Invite me now. Core Skills Customer Onboarding SaaS Implementation Client Training & Enablement Process Automation CRM Integration (Zendesk, HubSpot, Zoho) Gorgias-Certified Technical Troubleshooting Workflow Documentation Product Adoption Support Communication & Escalation Handling

$10

Hourly Rate

$1,600

Monthly (Est.)

Full-Time

Availability

10+ years

Experience

Jobs Done

Skills & Expertise

Customer Service Customer Support Virtual Assistant AI (Artificial Intelligence) HW/SW Customer Experience SaaS

Languages

EnglishFilipino

Industries Supported

Hire Archie for: VA for SaaS, VA for E-commerce, VA for Retail

Client Reviews

👨‍💼

David Thompson - 1 month ago

E-commerce Solutions

Professional, efficient, and a pleasure to work with. Will hire again!

Frequently Asked Questions about Archie M.

Can I interview Archie before hiring?

Absolutely! You can request a video interview with Archie before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Archie work in?

Archie is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Archie work full-time and weekends?

Yes, Archie is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Archie use?

Archie is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Archie start?

Archie can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Archie sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Archie to sign. This ensures your confidential business information stays protected.