I’m a Social Media Manager with a passion for helping brands grow their online presence through creative content and strategic management. While I’m relatively new to the field, I bring a wealth of experience from my previous roles as a customer service representative and team leader. Over the course of 4 years in customer service and 2 years in leadership, I developed excellent communication, time management, and problem-solving skills, all of which are critical in managing successful social media campaigns and engaging audiences. Recently, I completed an intensive Social Media Management course, which gave me hands-on experience with the latest tools and strategies to build and maintain a strong digital presence. I’ve become proficient in creating visually appealing graphics, editing engaging videos, and crafting copy that speaks directly to the target audience using industry-leading tools such as Canva, Capcut, Filmora, Fliki, etc. From social media posts to promotional videos, I ensure that every piece of content is designed to resonate with the audience and meet the brand’s goals. In addition to content creation, I have a strong understanding of the importance of workflow efficiency. With my background in team leadership, I am adept at organizing projects, setting deadlines, and managing tasks using tools like Google Workspace, Trello, and Slack. My ability to streamline processes ensures that projects run smoothly, deadlines are met, and client expectations are exceeded. I may be new to the world of social media management, but I am a fast learner with a strong work ethic, a creative mindset, and a passion for continuous growth. My customer-focused approach, coupled with my commitment to delivering high-quality content, makes me a valuable partner for any business looking to enhance their social media presence. If you’re seeking a dedicated, detail-oriented Social Media Manager who can help you connect with your audience through impactful content and streamlined project management, I’d love to collaborate and bring your brand’s story to life. Attached my portfolio https://manoguiddavinva.[hidden][hidden]e/portfolio