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Profile picture of Giljon J., System and Process Support

Giljon J.

$301/Month
($1.88/Hour)

Philippines

Member since:

Last logged: ago


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System and Process Support

4.4

The primary goal of the Airfreight applications “First-level support” is to provide a competent and effective functional and setup support service for any software used by airfreight operational staff. We must provide in order to meet this goal. • Easy to inquire: there must be in place a user-friendly tool for opening support requests tickets. • Provide a fast reaction and resolving time: due to the airfreight business, the support reaction time must be counted in minutes. • Have an adaptive communication level: we must properly communicate with the requestor depending on his company role and knowledge. • Deliver the best-in-class knowledge: we must provide reliable and up-to-date answers.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$301/Month Part-Time College Level 6 years
EXPECTED SALARY AVAILABILTY
$301/Month Part-Time
EDUCATION EXPERIENCE
$College Level 6 years

Portfolio

Giljon J.

pdf

Resume

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